Senior Manager Business Intelligence at Discover

| Chicago
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Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description 

Responsible for leading a team that designs, develops, and supports dashboard, analytic, and reporting solutions across a wide variety of business intelligence data sets. Develops and maintains the strategic vision and operational roadmap for business intelligence, identifying new opportunities, and prioritizing incoming project requests based on strategic goals, business unit needs, resource availability, and overall cost and benefits to the company. Proactively builds collaborative partnerships with business unit leaders to design and deliver business intelligence projects that advance their decision-making capabilities while ensuring adherence to analytical best practices. Directly accountable for the successful execution of the strategic vision, guiding and empowering the team to deliver a high throughput of projects while expertly managing around obstacles to deliver best-in-class solutions that increase speed of understanding and enable rapid decision making.

Responsibilities

  • Leverages in-depth knowledge of industry best practices and technical expertise to develop and execute the strategic vision for business intelligence, guiding and empowering the team to develop creative and innovative ways to efficiently and effectively answer business questions.

  • Builds a culture of Continuous Improvement, driving incremental changes through the collaborative assessment of processes and actions, the measurement of overall project effectiveness, and solicitation of feedback from business partners.

  • Develops highly effective, collaborative relationships with business leaders, identifying opportunities to leverage business intelligence projects to increase operational knowledge, improve data access efficiency, and enable rapid decision-making.

  • Ensures the effective support of all developed Business Intelligence assets, guiding rapid issue resolution, and root-cause identification processes to completion and ensuring appropriate control processes are in place to prevent further occurrences.

  • Ensures effective time management and project standards and processes are in place, empowering the team to execute the strategic vision while also keeping abreast and adopting changing analytical industry trends and best practices.

Minimum Qualifications

At a minimum, here’s what we need from you:

  • Bachelor's Degree in Computer Science, Mathematics, Statistics, Quantitative, or related field

  • 8+ years of Data Analytics and Query Design in a quantitatively driven industry

  • 6+ years of hands-on experience leading business intelligence teams to develop optimized, complex SQL queries across large volumes of data in both relational and multi-dimensional data sources, such as Teradata, Hadoop, Amazon Redshift, or Hyperion Essbase, or related field

  • 6+ years of hands-on experience leading data visualization teams using industry-leading Business Intelligence tools such as Tableau, PowerBI, or Qlikview to develop robust, interactive, and visually impactful dashboards, or related field

  • In lieu of a degree, 12+ years of experience in Data Analytics and Query Design in a quantitatively driven industry, or related field

Preferred Qualifications

If we had our say, we’d also look for:

  • Prior experience with Sourcing operations and data analytics
  • Prior management experience

#LI-CP1

    What are you waiting for? Apply today!

    The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.

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    Technology we use

    • Engineering
    • Product
    • Sales & Marketing
      • AWS (Amazon Web Services)Languages
      • JavaLanguages
      • JavascriptLanguages
      • PerlLanguages
      • PHPLanguages
      • PythonLanguages
      • RLanguages
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      • ReactLibraries
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      • CassandraDatabases
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      • Google AnalyticsAnalytics
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      • AxureDesign
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      • AgileManagement
      • SafeManagement
      • LeanManagement
      • Continuous Delivery Management
      • DevSecOpsManagement
      • Reactive ProgrammingManagement
      • Site Reliability EngineeringManagement
      • SalesforceCRM

    Location

    We're headquartered in the northwest suburbs of Chicago and have a downtown Chicago office known as “The 606.”

    An Insider's view of Discover

    What’s the vibe like in the office?

    The cool thing about working at Discover is the wonderful collaborative environment we have and all the smart, talented and fun people we work with every day to continuously work on innovations.

    Hiba

    AWS Cloud Engineer

    What does your typical day look like?

    I enjoy working at Discover because I get to work with and collaborate with talented people who are passionate about what they do, and together we get to help others. We work constructively and cross-functionally to provide the best and newest products for our users and provide exceptional support for our customers!

    Mandy

    Project Manager, Advanced Analytics Platform

    How does the company support your career growth?

    There are two reasons I enjoy working at Discover. First, I enjoy the challenging and meaningful work. Second, my career path at Discover is mine to shape. My managers have supported me when I wanted to learn more and move within the company.

    George

    Senior Manager, Software Engineering

    What is your vision for the company?

    My vision of the company is that we create rewarding experiences in lives of our customers every day through analytics.

    Kumar

    SVP, CDO Advanced Analytics Platforms

    What’s the vibe like in the office?

    I love working at Discover because of how the company invests in its people and innovation. The environment is encouraging and the smart people around you makes it an amazing experience every day!

    Brent

    Director, Digital Analytics

    What are Discover Perks + Benefits

    Discover Benefits Overview

    Start enjoying great benefits Day 1 — We support you with the same dedication we bring to all of our customers. Our comprehensive benefits package features first-class insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life.

    Check out more of our amazing employee benefits at mydiscoverbenefits.com

    Culture
    Volunteer in local community
    Discover’s business is built on helping people, and we invest in the community (Blessing Backpacks, Boys & Girls Clubs, Big Brothers/Sisters) to demonstrate our commitment to a brighter future.
    Partners with Nonprofits
    Friends outside of work
    Intracompany committees
    Open door policy
    Team owned deliverables
    Team based strategic planning
    Group brainstorming sessions
    Open office floor plan
    Diversity
    Dedicated Diversity/Inclusion Staff
    Unconscious bias training
    Diversity manifesto
    Diversity Employee Resource Groups
    Hiring Practices that Promote Diversity
    Health Insurance & Wellness Benefits
    Flexible Spending Account (FSA)
    You can open a separate Health Care FSA (HCFSA) and contribute up to $2,650 tax-free from your paycheck to reimburse yourself for eligible out-of-pocket expenses.
    Disability Insurance
    Employees receive Short-Term Disability Insurance at no cost.
    Dental Benefits
    Discover offers two dental plan options — Standard and Premier — both are administered by MetLife.
    Vision Benefits
    Discover offers two vision plan options — Standard and Premier through VSP.
    Health Insurance Benefits
    Discover offers a variety of medical plans for you and eligible family members, so that you can choose the benefit plan that suits your needs.
    Life Insurance
    As a Discover employee, you receive Basic Life Insurance of one times your HWEE (up to $500,000) at no cost to you.
    Pet Insurance
    Purchase medical coverage at a discounted rate for your beloved family pet. The more pets you insure, the greater the discount.
    Wellness Programs
    Help balance your work and personal life with a wide variety of free and discounted resource and referral services including family and relationship counseling and financial guidance.
    Onsite Gym
    Discover has fitness centers and Weight Watchers® programs at all five major locations.
    Mental Health Benefits
    Retirement & Stock Options Benefits
    401(K)
    You may elect to contribute 1% to 30% of your eligible base salary, commissions and bonus on a pre-tax basis, up to IRS limits every year.
    401(K) Matching
    Discover matches up to 6% of the pre-tax contributions you make to the 401(k) Plan.
    Employee Stock Purchase Plan
    The ESPP provides eligible employees with an opportunity to purchase shares of Discover common stock through payroll deductions at a 5% discount.
    Performance Bonus
    Match charitable contributions
    Child Care & Parental Leave Benefits
    Child Care Benefits
    Generous Parental Leave
    Flexible Work Schedule
    Remote Work Program
    Family Medical Leave
    Adoption Assistance
    Discover helps eligible employees and their families with the costs of adoption by reimbursing certain expenses.
    Company sponsored family events
    Vacation & Time Off Benefits
    Generous PTO
    Discover has a Paid Time Off of 4 to 5 Weeks of paid time per year.
    Paid Volunteer Time
    Paid Holidays
    Discover provides 7 paid holidays.
    Paid Sick Days
    Perks & Discounts
    Casual Dress
    Commuter Benefits
    When you enroll in the Commuter Benefits Program at WageWorks, you’ll save on taxes on mass-transit passes, parking and other eligible expenses.
    Company Outings
    Game Room
    Parking
    Recreational Clubs
    Relocation Assistance
    Fitness Subsidies
    Professional Development Benefits
    Job Training & Conferences
    Tuition Reimbursement
    Discover provides tuition reimbursement and a full-ride bachelor's degree program for select online degree programs.
    Diversity Program
    Lunch and learns
    Cross functional training encouraged
    Promote from within
    Mentorship program
    Continuing Education stipend
    Time allotted for learning
    Online course subscriptions available
    Customized development tracks
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