Sr Business Intelligence Analyst, Zoro
Company Summary:
Zoro offers millions and millions of products — an endless aisle with everything you need to run your business. We offer fast and free shipping, no-hassle returns, and exceptional customer service. We’ve grown quickly in a short time and are continuing to do so while aggressively growing our revenue. We are excited to be a part of an award-winning culture — we have been named a Great Place to Work for multiple years in a row, among other local and national accolades. We think Zoro is a pretty amazing place to work and grow, and think you will too!
Primary Function:
As the Senior Business Intelligence Analyst on Zoro’s analytics team, you will build and maintain reporting and modeling to enable data-driven decisions for users in all areas of the business. You will develop a deep understanding of Zoro’s wide array of human- and machine-generated data and work with internal stakeholders to understand the opportunities for using this data to improve their results. You will determine how best to use business intelligence technology to meet our stakeholder needs.
Duties and Responsibilities:
- Learning all aspects of Zoro’s business and the data assets which can be used to inform decision-making in these areas
- Understand the business stakeholders’ objectives, the metrics that are the most important to them, and how they measure their performance
- Develop production reports / models from the Data Warehouse to be used by the business for ongoing analytical and strategic operation plans
- Collect and analyze user feedback data to improve our Business Intelligence platform
- Ensure a high level of data integrity by validating data, addressing data errors and making corrections as needed
- Participate in Q&A activities where needed
Qualifications:
- Masters’ or graduate degree in a related field required (computer science, information systems, etc.)
- Deep knowledge of database design and logic (SQL)
- Experience with a data scripting language desired (R, Python)
- Proven ability to extract high-impact business insights from data
- Hands-on experience building reports and dashboard in consultation with business users
- Excellent written and verbal communication skills; ability to communicate technical concepts to non-technical users
- Experience creating data visualizations in Looker, Tableau, or a similar tool
- Ability to build data transformation pipelines (ETL) and troubleshoot common issues with them a plus
- Ability to explore data sets and identify data transformation and data quality needs for targeted applications
- Background in Ecommerce or marketing analytics a plus
- Working knowledge of financial metrics and GL reporting
- Intellectual curiosity, enthusiasm, and a positive attitude
Zoro Values and Inclusive Culture: We share a commitment to our Zoro values – Win & Lose Together (We prefer winning!), Take Ownership, We Are Transparent, and Aspire to be Customer-Obsessed. Everything we do at Zoro is centered around delighting our customers. It's a natural extension of our company culture and how we care for each other. We believe when we act in ways that are consistent with these values, we can solve any technical challenge that lies ahead of us. As a Zoro employee, you can expect to work with smart, energetic people, learn something every day, and be valued for your perspective.
Zoro is dedicated to fostering an environment where people of all backgrounds and beliefs are represented, and all team members can be confident that their experiences and perspectives are valued. Zoro aims to empower all employees to learn about, raise awareness, and promote diversity and inclusion through all of our workplace interactions.
Zoro is an Equal Opportunity Workplace and an Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.