Zoro.com is an eCommerce company that sells business supplies, equipment, and tools—but we’re much more than just a website. We’re a team of people who win and lose together (we prefer winning!). Since 2011, Zoro has been working hard to make it easy for our customers to purchase everything they need to make their businesses go. Zoro currently offers 3 million products, fast and free shipping, no-hassle returns, and exceptional customer service. We’ve grown quickly in a short time, recently surpassing 400 team members and reaching annual revenue of over $500 million. Add to that our award-winning culture—we were named a Great Place to Work for 2019-20, among other accolades—and we think Zoro is a pretty amazing place to work and grow.
Our Sr. Data Scientists are key contributors to the development of Zoro’s customer, product, eCommerce, and pricing plans. The Data Science team covers a broad scope of projects including customer segmentation, A/B testing, marketing investment optimization, predictive modeling, promotion forecasting, and pricing analysis. We are closely integrated with our business leaders and support their ability to make critical decisions. At Zoro, you will be challenged by new questions every day.
Duties and Responsibilities:
- Lead data science projects from beginning to end: develop and refine the idea, create a project plan and methodology, collaborate with business partners, execute, and provide recommendations for the company
- Collaborate with other data scientists to develop and implement algorithms, write code, evaluate relevant academic research, and deliver outputs
- Advise the company about tools, data sources, and best practices to facilitate digital marketing, pricing, and web analytics
- Build predictive and inference models using Python and R to support business initiatives in the areas of customer acquisition, activation, engagement, retention, or channel investment optimization
- Document code and data science processes that are critical to the company, and develop strategies to ensure those processes are robust and fault-tolerant
- Communicate findings to business leaders and colleagues using data visualizations, presentations, and written means
- Experience leading data science projects that have a direct impact on company objectives
- Demonstrated ability to assist business decision-making through data mining and machine learning
- Strong communication skills to collaborate effectively with business stakeholders. Must be able to interact cross-functionally and drive both business and technical discussions
- 5+ years’ progressive business experience in areas including marketing analytics, database marketing, data mining, or statistical modeling. Experience using data science or advanced analytics in an Internet retailer or a top-tier consumer-focused company is required
- Ability to translate complex business problems into project plans and solve them by analyzing large amounts of data
- Familiarity with Python or R for statistical modeling, clustering, classification, machine learning, and data mining
- Demonstrated proficiency in SQL and cloud-hosted data platforms (Google Cloud Platform, AWS, etc)
- Familiarity with BI tools such as Tableau or Looker, and ability to communicate results to business partners
- Master’s degree preferred in quantitative fields such as Statistics, Engineering, Operational Research, or Economics
- Knowledge of web tracking technology and web analytics tools (Google Analytics, Adobe Analytics, etc.) a definite plus
Final note: We share a commitment to our Zoro values – Win & Lose Together (We prefer winning!), Take Ownership, We Are Transparent, and Aspire to be Customer-Obsessed. Everything we do at Zoro is centered around delighting our customers. It's a natural extension of our company culture and how we care for each other. We believe when we act in ways that are consistent with these values, we can solve any technical challenge that lies ahead of us. As a Zoro employee, you can expect to work with smart, energetic people, learn something every day, and be valued for your perspective.
Zoro is an Equal Opportunity Workplace and an Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.