System Application Associate

| Chicago
Avant is dedicated to building premier digital banking solutions for the middle class through a combination of technology, analytics and superior customer service. Since 2012, Avant has connected over one million customers to $6.5 billion in loans and to 200,000 credit cards. A high growth financial technology company, Avant has been featured in The Wall Street Journal, The New York Times, TechCrunch, Fortune, Bloomberg, and has raised over $600 million of equity capital. Visit www.avant.com for more information.
We are looking for a systems application associate who will manage and support the successful implementation of complex and highly visible project deliverables for our credit card portfolio. The ideal candidate will have a strong credit card servicing background with demonstrable Fiserv (First Data) platform experience, demonstrated testing capabilities, strong analytical skills, and attention to detail. 
This position is considered remote eligible and we are accepting applicants outside of the Chicago market.

What You Do at Avant:

  • Communicate with the project team, business owners, and vendors to discuss project options, requirements, and technical specifications.
  • Work with project teams, business owners, and vendors to execute the project plan, ensuring assigned technical tasks are completed accurately and on time.
  • Accurately update defined Fiserv (First Data) configuration settings in multiple applications including the Adaptive Control System “ACS,” and Product Control File or “PCF.”
  • Conduct full range of testing, validation, and reporting.
  • Assist in the resolution of production issues by identifying cause, implementing fix, and defining impact. 
  • Ensure quality in the project process.
  • Effectively communicate with all project stakeholders including leading formal presentations.
  • Provide technical support to stakeholders within the organization. 
  • Assist with identifying improvements to the defined processes within the organization.
  • Perform other duties as assigned.

Why You Are a Fit at Avant:

  • Bachelor’s degree in Systems, Business Management or related field, or equivalent combination of education and experience required.
  • Three or more years of related experience in the credit card servicing industry.
  • Three or more years of hands-on Fiserv (First Data) platform competencies and experience including the following:
  • “Green screen” navigation.
  • Constructing strategies in multiple modules of the Adaptive Control System or “ACS.”
  • Creating and modifying Product Control File or “PCF” methods and strategies.
  • Identifying and troubleshooting account processing anomalies.
  • Three or more years of hands-on testing experience including test script creation, account conditioning, test execution, test result reporting, post implementation verification, and “bug” remediation for a wide variety of credit card servicing projects.
  • Three or more years of experience working in an Agile project methodology environment. 

Other Desirable Skills and Attributes:

  • Experience and competencies with following Fiserv (First Data) products: DMM, Promotions, Rewards, Mobile Wallet, Rules, DecisionQuest, DefenseEdge, and plastics products.
  • Extensive knowledge of office tools including Google Office, Jira, Confluence, and Looker. 
  • Experience and competence with SQL and other data query tools.
  • Project management experience.
  • Experience with distributed products including web and mobile applications, customer service user interface applications, and workflows.
  • Portfolio conversion experience. 
  • Credit card industry knowledge. 
  • Proven facilitation, organizational, prioritization, decision-making and conflict resolution skills. 
  • Ability to track and control activities in a fast-paced environment while managing multiple projects and tasks.
  • Ability to communicate effectively in both verbal and written formats and give presentations utilizing multiple mediums.
  • Ability to work effectively within all levels of the organization.
  • Ability to work effectively in both on-site and virtual environments.
  • Ability to work in a fast-paced environment and support project managers in executing assigned project tasks while managing multiple priorities and meeting deadlines.
  • Demonstrated excellent analytical skills, with ability to manage complex factors in multifaceted projects.
  • Ability to work independently, to exercise discretion, and demonstrate good judgment in decision making.

Why Avant is a fit for you:
At Avant, we believe our values make a difference:
We value, support, and help each other grow
We are committed to active inclusion and diversity
We are transparent and believe the best idea wins
We succeed when our customers succeed
We get sh!t done… responsibly
And we keep it fun!
We believe that ideas are more important than titles, everything is more fun together, everyone drives change, and everyone is an owner. While we believe the perks and benefits that we offer are terrific, nothing excites us more than having the ability to collaborate with intelligent, highly-motivated and talented people on challenging problems as we work to change the face of online lending.

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • TypescriptLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • JIRAManagement

Location

Located on Chicago's scenic riverwalk, we're surrounded by trendy restaurants, a thriving startup community, and easy access to public transportation.

An Insider's view of Avant

What’s the vibe like in the office?

The vibe is positive and encourages fun, but also strives for growth through hard work and innovation. I would also say Avant is a “come as you are” environment where people are able to bring their whole selves to work, which leads to diverse viewpoints and great ideas.

Liz

Software Engineer

How do you collaborate with other teams in the company?

Because of the nature of my role, I’m constantly collaborating and working with other teams. Program management is like being a traffic cop, at the intersections of every vertical within the business unit; I stop and start traffic, provide estimates on travel time, and route drivers down the right street if they get lost.

Molly

Customer Success Manager

What are some things you learned at the company?

The new projects we launch for our bank partners are really exciting because of all the learning opportunities they present. These projects require a substantial amount of collaboration between teams, so everyone is growing and learning from one another as we go. It's pretty awesome!

Marq

Tech Quality

What does your typical day look like?

70% of my day is working on code. 20% of my day is spent on unblocking other junior engineers or reviewing code. 10% of my day is in meetings. 100% of my day is spent having fun! =)

Hebron

Software Engineer Team Lead

What are Avant Perks + Benefits

Avant Benefits Overview

We offer group Medical, Dental, and Vision coverage, generous parental leave, commuter benefits, and unlimited vacation time. We have a free gym on site at our Chicago office and other great perks like a fully-stocked kitchen with beer on tap, casual dress code, a game room, and company happy hours.

Culture
Volunteer in local community
We love being in Chicago! We'll run donation drives for local schools, pack lunches for city shelters, host events for young people interested in fintech, and whatever else comes up!
Friends outside of work
Eat lunch together
Intracompany committees
Like the Diversity & Inclusion Committee and the Fun Committee, to name a few.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Acme Co. provides employees with a 401(k) matching plan managed by [provider]. We match 4% of contributions up to 5% of an employee's annual gross pay.
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Acme Co. hosts company outings Quarterly.
Game Room
Stocked Kitchen
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Paid industry certifications
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