Degree Success Manager

Job Overview:

The Degrees business at Coursera partners with leading universities around the world to launch and scale online degree programs that deliver career-transformative outcomes for learners. The team works cross-functionally with marketing, enrollment, product, and operations to help partners meet their recruitment and revenue goals.

As a Degree Success Manager, you will serve as the primary strategic and operational lead for a portfolio of university partners. You will own the degree component of the partnership, manage day-to-day relationships, oversee program performance, and ensure marketing and recruitment strategies are aligned with the program needs. Working closely with the Degrees marketing and enrollment teams, you’ll develop and deliver partner/program-specific strategy briefs based on analysis of the recruitment funnel.

This role blends relationship management, marketing, recruitment strategy, and operational discipline. The right candidate will bring strong communication skills, data fluency, and a bias for action to help our partners succeed in every recruitment cycle.

Key Responsibilities:

• Serve as the day-to-day point of contact for university partners’ degree programs, ensuring smooth coordination across marketing, enrollment, product, and support.
• Partner with internal teams to develop program-specific marketing and recruitment strategies and plans aligned to partner goals and Coursera best practices.
• Monitor and analyze funnel metrics to identify trends, risks, and optimization opportunities.
• Collaborate with Enrollment to ensure lead quality, timely follow-up, and conversion improvements throughout the funnel.
• Manage updates to degree program pages, webinar planning, email nurtures, and other promotional tactics in partnership with the Degree Growth Marketing team.
• Lead quarterly recruitment reviews and degree QBRs by compiling data, insights, and recommendations to inform partner discussions.

Basic Qualifications:

• 6+ years of experience in account management, recruitment marketing, or partner success roles supporting recruitment or marketing initiatives.
• Demonstrated ability to manage client relationships and develop customized marketing or enrollment plans to address funnel challenges.
• Analytical skills and experience using data to assess performance and guide decisions.
• Excellent written and verbal communication skills; comfortable presenting to external partners and cross-functional leaders.
• Strong organizational and project management skills with the ability to manage multiple programs simultaneously.

Preferred Qualifications:

• Experience in higher education marketing, online enrollment management, or edtech partnerships.
• Familiarity with marketing and enrollment funnels, CRM, and marketing automation tools.
• Proven ability to translate marketing data and insights into actionable partner recommendations.
• Track record of improving campaign or funnel performance through testing and optimization.
• Ability to navigate ambiguity, build alignment, and execute in a fast-paced, matrixed environment.

If this opportunity interests you, you might like these courses on Coursera:

• Marketing Analytics
• Digital Marketing Strategy Specialization
• Generative AI for Customer Success

Compensation:

This role is available in the following US Pay Zones:

Zone 3: $108,680 - $135,850

Zone 4: $101,080 - $126,350

At Coursera, we offer competitive, zone-based pay aligned to your location, experience, and role level across four U.S. pay zones. Our total rewards package goes beyond salary, with comprehensive health and wellness benefits, bonus and RSU equity programs, and global perks designed to help you grow and thrive wherever you are.

US Pay Zones:

• US-Z1: Bay Area
• US-Z2: NYC and Seattle Metro
• US-Z3: CA, WA, NY, NJ, CO, CT, DC, GA, IL, MA, MD, OR, RI, TX, VA
• US-Z4: AK, AZ, DE, FL, HI, ID, IN, IA, KS, KY, MI, MN, MO, MT, NC, NV, NH, OH, OK, PA, SC, TN, UT, VT, WI