Interactive Design Lead

| Chicago
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About Tock
Tock is the only all-in-one system for reservations, takeout, delivery, and events. Tock is changing the way restaurants, wineries, and culinary event organizers run their business and how guests explore, discover, and book at these places all around the globe.
Tock's explosive growth:
  • Awarded Fast Company's "Most Innovative Companies" for 2021
  • Awarded Built In's "2021 Best Places to Work"
  • Awarded America's Hottest Brands of 2020 by AdAge
  • Announced an exclusive partnership and integration with Chase Pay & Ultimate Rewards and WineDirect
  • Won Chicago Tribune's "Game Changer" Award for industry innovation
  • Reached a global customer base of 30 countries operating in 200+ cities
  • Processed over $1 billion in prepaid reservations
  • Featured in: New York Times, Bloomberg, GQ, Vice, Wired, Food & Wine, Eater, Skift Table, Chicago Tribune, Crain's Chicago Business, New York Post, and more
  • Named one of 2019's 50 Startups to Watch

About the position
Tock is looking for an experienced Interactive Design Lead to add to our growing Marketing team. We are nimble and passionate about helping our customers, supporting our sales team, and inspiring guests to discover and book great dining experiences. You'll be part of a dynamic group, working alongside some of the world's best Chefs, accomplished entrepreneurs, and world-famous restaurant owners. The ideal candidate is interested in working in a fast-paced, startup environment, not afraid to own streams of work, and is excited about helping the restaurant and hospitality industry through creativity and technology.
What were looking for
  • 8+ years of experience
  • Development
    • Strong JavaScript development skills, understanding of new ES6 concepts, and proficiency in React, Gatsby, and other modern JS frameworks
    • Experience with Wordpress/PHP/SQL (we have a headless Wordpress admin to power a statically generated Gatsby blog)
    • Full knowledge of the DOM, new HTML5 constructs, and CSS3
    • A strong understanding of mobile-first strategies, responsive design and development
    • Comfortable implementing APIs, analytics, and pixel tracking
    • Have experience with Single Page Application development
    • Comfortable with build systems such as webpack, CRA, and Gatsby
    • Package management with NPM/Yarn
    • Code deployment/branching with Git/GitHub
    • Experience with TypeScript, SCSS, and Node.JS is a plus
    • Up-to-date with the newest front-end technologies
    • A strong understanding of, and practical experience with, web application development
    • A sincere commitment to crafting readable and dependable code
  • Design and Interactive
    • A creative mind and an eye for design details
    • A strong understanding and ability to implement interactive behaviors and animations such as scroll triggers, waypoints, and other creative coding techniques
    • Experience creating interactive digital ads and web graphics
    • Experience designing web pages and email templates a plus
  • Email
    • Email development experience with a deep understanding of email coding standards using HTML and CSS
    • Experience with responsive email design and development
    • Comfortable building HTML emails from scratch as well as using drag and drop interfaces to best support the marketing team's content needs
    • Litmus testing experience to ensure emails are displayed beautifully across all devices and clients
    • ESP knowledge with at least one of the following: Simon (preferred), Mailchimp, Iterable (preferred), Sendgrid, Sailthru, and/or Constant Contact
    • Segmentation and list building
    • Experience with Google Tag Manager, pixel tracking, triggered emails, abd dynamic email content is a plus
  • Content and Strategy
    • Comfortable concepting and pitching various microsites, landing pages, lead forms, and interactive campaigns to Tock's leadership team
    • Ability to work with the rest of the marketing team to recognize creative and technical opportunities
  • Project Management
    • Ability to scope and lead digital marketing projects
    • Comfortable working towards and communicating deadlines and project tracking
    • Comfortable taking a digital marketing project from start to finish, including seeking out stakeholder feedback, outlining milestones, and writing-up post-mortems

What you'll do
  • Develop new features into Tock's marketing properties, including both B2B and B2C microsites, landing pages, and email templates
  • Ideate and execute the team's, as well as your own, creative concepts across a variety of web-based platforms
  • Stay up-to-date on email marketing standards and contribute towards email best practices
  • Work closely with Tock's in-house marketing design team to develop beautiful websites, landing pages, and other interactive assets
  • Take a lead role with other marketing team members to provide strong user-focused experiences and pixel perfect web pages
  • Maintain Tock's digital marketing properties with the latest frontend technologies such as React and ES2016+
  • Practice disciplined web software engineering
  • Actively contribute to the team and company standards

Benefits & Perks
  • Competitive salary
  • Full benefits (medical, dental, vision), 401k
  • Paid time off
  • Paid parental leave
  • Commuter benefit in the form of pretax (US)

How to apply
Complete the short application below and submit a resume, cover letter, and portfolio (if applicable) to [email protected]
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • TypeScriptLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • HiveDatabases
    • MariaDBDatabases
    • MemcachedDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • FigmaDesign
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • Constant ContactEmail
    • MailChimpEmail
    • SendGridEmail

Location

Tock's headquarters is in the West Loop close to public transit, the highway, and all of the neighborhood's best restaurants and hotspots!

An Insider's view of Tock

What’s the vibe like in the office?

The best way I can describe it is “chill focus”. It’s much different than the kitchens I came up in. The best part about working here is the people. No one is here simply for a paycheck, but to be a part of something bigger. Everyone helps move the company forward while still being a great person.

The 8 foot dinosaur watching over us helps too.

Jeremy

Hospitality Manager

What does your typical day look like?

Every day in sales here is different than the last, and we have the flexibility to create our own schedules. Some are spent researching and reaching perfect matches for Tock, some are spent meeting with some of the world's best chefs in the coolest cities, and some are spent rolling up our sleeves and ensuring successful onboarding for our clients.

Brian

Sales Development Executive

What makes someone successful on your team?

A successful member of our team needs to be determined, passionate about our product and the success of our partners, persistent and flexible in trying new ways to reach potential new partners, and organized to easily manage your deals and leads. An optimistic and friendly attitude also goes a long way!

Maggie

Territory Account Executive

What unique initiatives do you have that encourage innovation?

For those that love food and eating out, what if I asked you, where should I go to dinner. What would you say? Tough question, right? The restaurant scene in Chicago and across the entire world is more crowded now than ever before. So at Tock we’re helping restaurants compete and succeed with tools to make them better businesses.

Dan

Director of Design

How do you collaborate with other teams in the company?

I've never worked with a more collaborative, talented, and hard-working group of people, across all of our teams. Everyone is willing to learn and adapt as the company grows and scales. Not only do all departments have full visibility into what the others are doing, but we actively seek out ways to help and improve lines of communication.

Huong

Account Manager

What are Tock Perks + Benefits

Tock Benefits Overview

Competitive salary
Full benefits (medical, dental, vision), 401k
Paid time off
Paid parental leave
Free daily lunch + stocked fridge
Nitro coffee and wine on tap
Friday afternoon happy hours
Pre-tax commuter benefits
Happy hours + company outings
BYOD (bring your own dog) to work
Working with the world's best chefs and restaurateurs

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Life insurance is equal to 60 times an employee's annual salary.
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
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