Senior Product Designer, Guests - Tock

| Chicago
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The Gig
As a Senior Product Designer on the Guests team, you'll join us and our mission to create the best place to explore and book great dining experiences. We've designed a solid foundation for our millions of users, but we can do so much more. We can be more than just a tool-we want to be a trusted guide for all the curious culinary adventure seekers. We want to help anyone find the perfect dinner reservation or the most unique event or the best takeout.
This is where you come in. You'll reimagine how guests search and discover the thousands of amazing restaurants and wineries on Tock. You'll explore how we can better curate and personalize search results. You'll collaborate on a new, unique membership program for our most dedicated users. You'll bring serious visual design skill to shape our growing design system and bring our exciting rebrand to life. You'll do all of this while considering how we can make major improvements to our mobile and app experience.
More about the Guests team: many of life's special moments are celebrated out to eat, and with thousands of wonderful restaurants, wineries, and culinary destinations around the world on Tock, we have an opportunity to help make those special moments happen. That's what the Guests team is all about. We're creating an impressive search and discovery network that connects businesses with millions of diners, delighting guests but more importantly helping our customers and their businesses thrive in such uncertain times.
The Senior Product Designer position can be located in Chicago or work remotely.
All Squarespace and Tock employees are working remotely at this time. We are closely monitoring the status of COVID-19 as we continue our work to build a return-to-work plan that ensures a safe return to our offices and provides flexibility for our employees.
You'll Get To...
  • Explore ideas and solutions to some of our most exciting and important challenges
  • Define and shape strategy with your product teammates
  • Create prototypes to test and validate your ideas
  • Produce intuitive, beautiful, and user-centered designs
  • Work alongside your engineering teammates to see projects through

Who We're Looking For
  • At least 5 years of experience designing and shipping products with a portfolio to demonstrate
  • Experience designing for mobile and web
  • Experience with consumer-facing products

Benefits & Perks
  • Full benefits (medical, dental, and vision insurance)
  • 401k + employer match
  • Flexible vacation & pa id time off
  • Paid parental leave
  • Commuter benefit in the form of pretax (US)

Tock's Growth
  • Awarded Fast Company's "Most Innovative Companies" for 2021
  • Awarded Built In's "2021 Best Places to Work"
  • Awarded America's Hottest Brands of 2020 by AdAge
  • Won Chicago Tribune's "Game Changer" Award for industry innovation
  • Reached a global customer base of 30 countries operating in 200+ cities
  • Processed over $1 billion in prepaid reservations
  • Named one of 2019's 50 Startups to Watch
  • Featured in: New York Times, Bloomberg, GQ, Vice, Wired, Food & Wine, Eater, Skift Table, Chicago Tribune, Crain's Chicago Business, New York Post, and more

About Tock
Tock is the all-in-one system for reservations, takeout, delivery, and events. We are changing the way restaurants, wineries, and culinary event organizers run their business and how guests explore, discover, and book at these places all around the globe.
About Squarespace
Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our suite of products enables anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management via Tock. Squarespace democratizes access to best-in-class design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in downtown New York City, with offices in Dublin, Ireland, Portland, Oregon, Los Angeles, California and Chicago, Illinois. For more information, visit www.squarespace.com .
Our Commitment
Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Tock, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • TypeScriptLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • HiveDatabases
    • MariaDBDatabases
    • MemcachedDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • FigmaDesign
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • Constant ContactEmail
    • MailChimpEmail
    • SendGridEmail

Location

Tock's headquarters is in the West Loop close to public transit, the highway, and all of the neighborhood's best restaurants and hotspots!

An Insider's view of Tock

What’s the vibe like in the office?

The best way I can describe it is “chill focus”. It’s much different than the kitchens I came up in. The best part about working here is the people. No one is here simply for a paycheck, but to be a part of something bigger. Everyone helps move the company forward while still being a great person.

The 8 foot dinosaur watching over us helps too.

Jeremy

Hospitality Manager

What does your typical day look like?

Every day in sales here is different than the last, and we have the flexibility to create our own schedules. Some are spent researching and reaching perfect matches for Tock, some are spent meeting with some of the world's best chefs in the coolest cities, and some are spent rolling up our sleeves and ensuring successful onboarding for our clients.

Brian

Sales Development Executive Team Lead

What makes someone successful on your team?

A successful member of our team needs to be determined, passionate about our product and the success of our partners, persistent and flexible in trying new ways to reach potential new partners, and organized to easily manage your deals and leads. An optimistic and friendly attitude also goes a long way!

Maggie

Senior District Account Executive

What unique initiatives do you have that encourage innovation?

For those that love food and eating out, what if I asked you, where should I go to dinner. What would you say? Tough question, right? The restaurant scene in Chicago and across the entire world is more crowded now than ever before. So at Tock we’re helping restaurants compete and succeed with tools to make them better businesses.

Dan

Director of Design

How do you collaborate with other teams in the company?

I've never worked with a more collaborative, talented, and hard-working group of people, across all of our teams. Everyone is willing to learn and adapt as the company grows and scales. Not only do all departments have full visibility into what the others are doing, but we actively seek out ways to help and improve lines of communication.

Huong

Director of Account Management

What are Tock Perks + Benefits

Tock Benefits Overview

Competitive salary
Full benefits (medical, dental, vision)
401k + employer match
Paid time off
Paid parental leave
Long Term and Short Term Disability Coverage
Nitro coffee and wine on tap
Pre-tax commuter benefits
Happy hours + company outings
Working with the world's best chefs and restaurateurs
Fertility and Adoption Support (effective 1/1/2022)
Tuition Reimbursement (effective 1/1/2022)
Employee Discounts (effective 1/1/2022)
Backup Child and Dependent Care (effective 1/1/2022)
Employee Assistant Program (effective 1/1/2022)
Basic Life Insurance & Supplemental Life Insurance (effective 1/1/2022)
Flexible Spending Account (effective 1/1/2022)
Dependent Care Flexible Savings Account (effective 1/1/2022)
Benefits Guidance/Concierge Service (effective 1/1/2022)

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Effective 1/1/2022
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Life insurance is equal to 60 times an employee's annual salary.
Onsite Gym
Team workouts
Mental Health Benefits
Fully paid access to Headspace - effect 1/1/2022
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Match charitable contributions
Effective 1/1/2022
Child Care & Parental Leave Benefits
Child Care Benefits
Effective 1/1/2022
Generous Parental Leave
Remote Work Program
Family Medical Leave
Adoption Assistance
Effective 1/1/2022
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Effective 1/1/2022
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
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