Senior Sales Contract Analyst

| Chicago, IL, USA | Hybrid
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Are you an experienced sales support professional who is looking to make the move to a forward-thinking tech company? Do you enjoy collaborating with sales, support, finance and legal teams in order to help facilitate new contract and renewal management? Good news! 1WorldSync is looking for a Senior Sales Contract Analyst to join our team at our downtown Chicago headquarters.

1WorldSync is the industry leader in product content management. With approximately 600 employees across the US, Brazil, Canada, France, Germany, Portugal, Switzerland, and the UK, we’re seeking a Senior Sales Contract Analyst to support our growing global team.

Reporting directly to our Senior Manager, Business Operations, the Senior Sales Contract Analyst is responsible for partnering closely with the sales team at 1WorldSync to help facilitate the processing of new, changing, and renewing sales contracts, and helping to coordinate smooth accurate billing, and associated onboarding/offboarding. We are looking for a self-starter to join our team who can quickly master an understanding of what we sell and how we sell it to best support sales in expediting the execution of new and renewing deals. This role serves as a “trusted advisor” to sales in crafting and structuring contracts and SOWs, assisting with amendments and renewals, processing of sales orders, and notification to finance and support prompting invoicing/crediting and onboarding/offboarding activities. The role also works with internal stakeholders to create scalable and efficient policies and processes in support of deal making & sales activities.

As Senior Sales Contract Analyst at 1WorldSync, responsibilities include the following:

●  Establishing and maintaining a thorough understanding of our entire product and service portfolio,  the corresponding NetSuite items, applicable revenue recognition rules, and contractual language required.

●  Establishing and maintaining a thorough understanding of our “Opportunity-to-Onboarding” processes, and the associated SOPs and system knowledge required to provide guidance and direction to cross-functional team members where needed.

●  Serving as the point of contact & subject matter expert on deal policies including contract terms, fallbacks, product configurations, and business terms.

●  Providing the sales team complete and accurate consultative support & guidance on best practice deal management & contract structuring.

●  Shepherding deals through the contract cycle & approval process in collaboration with the appropriate cross-functional teams; serving as a liaison between the sales team and our legal and finance teams to ensure timely review, changes, and resolution occurs on redlined contracts.

●  Collaborating with and providing advice & deal insights to cross functional teams (systems, legal, pricing etc.) in order to build scalable, efficient processes, and drive improvements in policies, processes, and systems to help increase productivity.

●  Properly entering sales orders and adjusting renewal sales orders as needed.

●  Providing notifications to finance and support regarding invoicing and onboarding/offboarding for new business, change orders, and renewals with changes.

●  Continuously learning and developing professionally to support the sales team as the company continues to grow.

Required Skills and Experience: 

  • 5+ years of experience in a revenue operations/order management role (preferably within a service based company)

  • Bachelor’s degree or equivalent work experience


Desired Skills and Experience: 

  • Proven ability to break down deal related problems of all different types in a structured fashion, and identify the key issues to resolve

  • Must be able to prioritize and manage time effectively for self and other team members.

  • Ability to perform flawlessly and professionally in a fast-paced environment with the ability and willingness to quickly change direction when circumstances demand, while following through and working conscientiously to see tasks to completion.

  • Detail oriented.

  • Flexible and resilient.

  • Strong and effective verbal and written communicator with the ability to form strong relationships with internal team members, and direct and/or influence others without formal authority.

  • Effectively collaborate with a variety of people and job functions, with an ability to juggle and accomplish multiple tasks of varying priorities, complexity, scope, and timelines.

  • Demonstrate good business judgment, professional etiquette, and organizational skills.

  • Strong interpersonal skills with the ability to deal effectively with all levels of management within the organizational hierarchy.

  • Thrive working both independently and collaboratively in a team environment; backfilling for and/or load-shifting with team members when needed.

  • Knowledge of Customer Relationship Manager (CRM) systems (1WorldSync uses NetSuite).

  • Knowledge of Ironclad (both from a contract processing perspective and workflow design).

  • Proficiency in Excel and all other Microsoft software applications.

  • Demonstrates 1WorldSync Core Values (Teamwork, Continuous Improvement, Humility, Integrity) in Action.



  • Incredible health benefits (FSA and HSA options), with dental and vision coverage.

  • 401(k) plan with employer match.

  • Paid time off as well as company holidays, volunteer time off, sick time, bereavement leave, and 12 weeks of fully paid parental bonding leave.

  • Short and long term disability and life insurance.

  • Additional optional benefits, including a comprehensive legal plan, pre-tax parking and transit accounts, critical illness insurance, accident insurance, identity theft prevention, tuition reimbursement, and pet insurance. 


Additional Details:

  • This is a hybrid position that requires 3 days per week at our Chicago headquarters location.

  • This role requires the candidate to have the authority to work in, and be located in the US. 

  • This position requires up to 10% travel.


1WorldSync is an Equal Opportunity Employer and is committed to providing employees and applicants with an environment free of discrimination and harassment. All employment decisions at 1WorldSync are based on business needs, job requirements, and individual qualifications. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, sexual orientation, national origin, family or parental status, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate. 

Americans with Disabilities Act (ADA)

1WorldSync will provide reasonable accommodations during the application process upon request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact us at [email protected].


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300 S Riverside Plaza, Chicago, IL 60606

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