Digital Operations and Analytics Manager

The Power Systems Digital Strategy and Analytics Manager turns enthusiasm for software, data, and technology into practical improvements across Altorfer Power Systems. If you enjoy exploring what applications can do, connecting information, building useful dashboards, and finding better ways to work, this role offers the opportunity to make a visible impact in a growing business serving power generation and mission-critical customers.

Working alongside department leaders, IT, and technology partners, you will identify opportunities, evaluate tools, and help implement solutions that simplify workflows, improve decisions, and enhance the customer experience. Your work will combine hands-on analytics with selected digital initiatives, user training, and application adoption. Priorities and resources will be aligned with division leadership, giving you a clear focus and cross-functional support to turn promising ideas into measurable results.

Key Responsibilities

• Strategy and priorities. Develop and maintain a prioritized roadmap of analytics and digital improvement initiatives across Power Systems. Align scope, timing, resources, and expected benefits with division leadership, and communicate progress, competing priorities, and resource needs.
• Business requirements and measures. Partner with Product Support, Packaging, Logistics, Sales, Power Rental, Data Center, and other functions to understand business needs, evaluate workflows, and define reporting requirements, performance measures, and improvement opportunities.
• Analytics and reporting. Develop and improve priority reports, dashboards, and analytical tools, coordinating with IT and other resources as needed. Analyze trends and performance gaps, and translate findings into practical recommendations for department leaders.
• Data quality. Coordinate common data definitions, quality standards, and monitoring practices with department leaders and IT. Identify data issues and support corrective action, with departments retaining accountability for accurate data entry and adherence to agreed processes.
• Digital implementation. Coordinate selected application implementations, system enhancements, integrations, and automation initiatives. Define business requirements and acceptance criteria, support testing and rollout, and partner with IT, NAXT Development, and technology providers on technical delivery.
• Application knowledge and adoption. Develop expert working knowledge of priority Caterpillar digital applications, which may include CAT Inspect, CAT Interact, CAT Central, and PCC. Coordinate with internal specialists and Caterpillar resources to evaluate capabilities, address adoption barriers, and improve business and customer value.
• Training and support transition. Develop or coordinate training, resources, and onboarding guidance with department teams. Support customer onboarding where applicable, and establish a clear handoff to designated department users, IT, or application support resources for routine assistance after implementation.
• Results and continuous improvement. Monitor agreed measures of utilization, effectiveness, and business benefit. Gather user feedback, recommend improvements, and document repeatable practices that can be adopted across Power Systems.
• Additional duties as assigned.

• Bachelor’s degree in Data Analytics, Information Systems, Business Intelligence, Business, Engineering, Operations, or a related field, or an equivalent combination of relevant education and experience.
• Demonstrated experience in data analytics, reporting, or digital business improvement, including successful delivery of projects with measurable results.
• Experience developing reports, dashboards, or recurring reporting solutions and translating business data into actionable recommendations.
• Ability to understand operational workflows, define business requirements, and identify opportunities to standardize and improve processes across functions.
• Experience identifying data quality issues and working with business teams to improve data collection, definitions, or data-entry practices.
• Strong project management, prioritization, problem-solving, communication, and collaboration skills, including the ability to coordinate initiatives through influence.
• Ability to communicate effectively with technical and non-technical stakeholders and support employees through changes in systems and processes.
• Experience with Power BI, SQL, or similar analytics and reporting tools preferred.
• Experience with application implementation, training, user onboarding, or customer enablement preferred.
• Familiarity with Caterpillar digital applications or equipment dealership operations preferred; ability and willingness to develop expertise in priority applications required.
• Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

Altorfer Industries offers an industry leading compensation and benefit package:

• Health, Dental, Vision, Disability, and Life Insurance
• 401(k)
• Paid Holidays
• Paid Parental Leave and Funeral Leave        
• Paid Time Off: Prorated 80 hours of PTO
• Education Assistance
• Voluntary Benefits: Supplemental Insurance, Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection

Payrate: $85,000 - $125,000 annually

This position works in an office environment. May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or frequent use a keyboard to communicate through written means. Some walking and lifting up to 20 lbs. may be required. Occasional travel to other Altorfer locations is required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Work for Altorfer? At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and the opportunity to work with a remarkable team of people.