Director of Accreditation Services

Smithbucklin, a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, is looking for a Director of Accreditation Services for our Washington DC office.

 

This role will be working with Institute for Credentialing Excellence (I.C.E.), a Smithbucklin client, and will provide the strategic and operational leadership and management expertise necessary to help I.C.E. grow and improve its accreditation programs for assessment-based certificate, certification, and other credentialing programs. The Director of Accreditation is responsible for representing I.C.E. in the standards community and in regulatory situations.

 

At Smithbucklin, we embody a culture driven by optimism, ambition, expertise, and thoughtfulness, where every team member is empowered to exceed expectations and deliver exceptional results for our clients. Join us in shaping the future of association management, where our values serve as the cornerstone of our success.

 

This person will report to I.C.E.’s Executive Director and work closely with I.C.E.’s accreditation programs and volunteer  leaders  to manage their strategic initiatives, policies, programs and services. The successful candidate will lead strategy, financial management and operations to drive growth of accreditation services and build a competitive advantage. Candidates must have experience with certification and accreditation programs.

 

• Involvement and or oversight of a professional credentialing program.
• Familiarity with standards related to professional credentialing and accreditation.
• Working in an accreditation and/or regulatory environment and with accreditation and/or regulatory processes and procedures a plus.
• Previous experience with standards development, evaluation, and compliance

• Experience supporting boards or similar leadership committees, effectively translating strategy to operations.
• Experience evaluating processes and systems and implementing improvements
• Business development  and negotiation skills.
• Experience evaluating and translating data into program development and improvement.
• Marketing experience, including promotion of the value of accreditation .
• Exceptional focus on customer services.
• Comfort with using and learning technology platforms and experience integrating new technologies.
• Experience spotting and identifying important trends or dynamics that need to be addressed by the organization (such as AI or other technological changes).

• Hands-on general management experience, managing  operations, programs and projects.
• Coaching of internal teams.
• Strong financial management & budgeting experience.
• Knowing when to elevate issues including seeking legal counsel

• Strong written and verbal communication skills, with the ability to communicate up, down and sideways.
• A relationship builder and re-builder, with collaboration and influencing skills as well as confident decision-making skills that move the programs forward.
• A team player both within the company and the client.
• High emotional intelligence (approachability, composure, informing, integrity and trust, listening, politically savvy.)
• Strong proficiency in time management and organizational skills.
• Willing to travel. Approximately three to five meetings per year will require travel.  

  

Whether you are just beginning your career or are a mid- or senior-level professional, working at Smithbucklin will offer you countless opportunities to develop transferrable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path. In addition, as a 100 percent employee-owned company, Smithbucklin offers all of our people – regardless of position or compensation – an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of Smithbucklin and are unified in the goal of building a great, enduring company.  

 

Smithbucklin is a hybrid work environment with in-office days established as Monday, Tuesday, and Thursday.  Employees will work a standard 40-hour week, with the possibility of additional hours based on project deadlines.

 

The salary for this role will be based on the candidate’s skills, qualifications, and relevant experience. Additionally, successful candidates may qualify for a discretionary bonus up to and including 5-10% of base pay. The expected pay for this role is: $150,000-$175,000.