Director of Engineering

Are you ready to unlock your true potential? Join a growing and global company where you can be part of a team that fuels supply chain solutions. Discover how you can make a significant impact.

We are seeking a talented Director of Engineering to lead our engineering teams through a major platform modernization initiative.

You will sit at the center of TrueCommerce's effort to consolidate 20+ products onto a single unified foundation — TC.Net — while keeping live customers fully uninterrupted. Leading delivery across cross-functional engineering teams, you will own the release train, run scrum at scale, and directly manage a group of senior engineers and team leads. You are equally comfortable reviewing a risky pull request and running a quarterly planning session.

We value our employees with competitive benefits and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more!

This role is a remote opportunity.

What You'll Do:

• Design and build MCP (Model Context Protocol) skills and tools for the TC.Net agentic layer
• Write production-quality agentic code using Anthropic Claude API, OpenAI, or equivalent LLM providers
• Define the team's agentic coding standards — prompt architecture, tool-call design, context management, and evaluation patterns
• Own LLM cost management: monitor token usage per feature, set cost budgets, choose the right model tier per use case, and enforce cost-aware development practices
• Build and maintain prompt regression and eval suites to ensure quality gates on non-deterministic outputs
• Establish guardrails for the agentic Control Layer (governance, approval flows, autonomous action policies)
• Stay current with the MCP ecosystem, emerging agent frameworks (LangGraph, CrewAI, AutoGen), and LLM provider updates
• Mentor engineers on agentic patterns — tool use, retrieval-augmented generation, multi-agent orchestration
• Own sprint ceremonies — planning, review, retrospective, and daily standups
• Run quarterly Program Increment (PI) planning, aligning all teams to roadmap milestones and surfacing cross-team dependencies
• Track velocity, remove impediments, and escalate blockers to the engineering leadership team
• Own the release train — gate what ships, when, and under what conditions
• Define and enforce feature-flag strategy to enable safe parallel runs on the live TC.Net platform
• Author and maintain rollback playbooks for every major release
• Guarantee zero disruption to existing TC.Net customers throughout the modernization
• Directly manage team leads and senior individual contributors; run regular 1:1s, set growth plans, lead performance review cycles
• Participate in hiring panels — assess both technical bar and team culture fit
• Review high-risk pull requests — scheduler refactors, canonical data model changes, authentication flows
• Contribute to architecture decisions as a peer, not only as an approver
• Debug production incidents directly; write occasional internal tooling to stay technically sharp

Requirements for Success:

• 8–12+ years in software engineering, with at least 3 years in an engineering management or delivery leadership role
• Proven experience running scrum across multiple concurrent teams, including PI planning
• Agentic / AI-assisted development experience working with LLM tooling in an engineering workflow
• Direct people management of 10+ engineers, including performance conversations and growth planning
• Hands-on coding ability in .NET / C# — can read, review, and reason about production code
• Experience owning release trains on live, customer-facing platforms with zero-disruption requirements
• Strong command of feature flags, dark launches, and strangler-fig migration patterns
• Experience with integration platforms and API-first architecture
• Familiarity with cloud delivery on Azure (CI/CD pipelines, DevOps, observability)
• Preferred: experience in supply chain, EDI, B2B integration, or ERP-adjacent platforms
• Preferred: hands-on experience with Azure DevOps, Terraform, or similar IaC tooling
• Preferred: background working in a product-led, platform modernization context

Perks & Benefits

• Remote first and casual work environment
• 401k with 3.5% company match and vested after 2 years
• 20 PTO days - 1 birthday day off - 3 summer days - 1 volunteer day - 10 company holidays
• Medical, dental, vision and other life/health insurance plans
• Paid parental leave
• Wellness reimbursement program

Who is TrueCommerce?

TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We've empowered some of the biggest brands in the world to improve their supply chain performance: Schneider Electric, Siemens, Ocean Spray, and many more.

Please visit our careers website for additional information.