Premier America Credit Union
Director - Enterprise Project Management Office (EPMO)
Be an Early Applicant
Directs the Enterprise Project Management Office by managing project and program professionals, overseeing enterprise initiatives, tracking portfolio performance, managing risks and dependencies, and enforcing consistent Agile, Waterfall, and hybrid delivery practices. Partners with executives, business owners, and product owners on prioritization, governance, reporting, and continuous improvement.
Description
Job Title: Director, Enterprise Project Management Office (EPMO)
Overview:
The Director, Enterprise Project Management Office (EPMO) is responsible for overseeing enterprise delivery execution and portfolio tracking across Agile, traditional, and hybrid project management models. This role directly manages Project Managers and Scrum Masters and ensures consistent delivery practices, visibility, and reporting across multiple concurrent initiatives.
What You Will Do:
- Models, recognizes and rewards the behaviors that align with Premier America's Core Values.
- Directly manage and develop Program Managers, Project Managers, Project Control Officers, and Scrum Masters.
- Oversee execution of multiple initiatives across Agile and hybrid delivery approaches.
- Ensure initiatives are planned, tracked, and delivered in alignment with approved objectives, timelines, and governance standards.
- Maintain an integrated view of the delivery portfolio, including status, milestones, budgets, risks, dependencies, and capacity.
- Identify cross-initiative risks, issues, and trends; ensure timely escalation and resolution.
- Partner with business owners and product owners to align expectations, delivery outcomes, and execution priorities.
- Support portfolio planning, sequencing, and prioritization discussions with the VP, EPMO.
- Promote consistent project and program management standards and continuous improvement across the EPMO.
- Assumes responsibility for related duties as required or assigned.
Requirements
What We Are Looking For:
- 8+ years of experience in project, program, or portfolio management.
- 5+ years of people management experience leading Project Managers and/or Scrum Masters.
- Agile certification (e.g., CSM, SAFe). Lean Certification a bonus
- Demonstrated experience delivering initiatives across Agile, Waterfall, and hybrid models.
- Strong experience with portfolio tracking, reporting, and delivery metrics.
- Strong command of Atlassian products - Jira, Confluence, Product Discovery.
- Experience in complex, cross-functional enterprise environments.
- Financial services or regulated industry experience preferred.
- Bachelor’s degree in Business, Technology, Management, or a related field required.
- Agile certification (e.g., CSM, SAFe). Lean Certification a bonus.
- Project Management Professional (PMP) or equivalent.
- Portfolio-level delivery oversight.
- Executive-level reporting and communication
- Agile, traditional, and hybrid project management expertise
- People leadership and coaching
- Risk and dependency management.
- Project Management Professional (PMP) or equivalent.
Pay Grade Info:
The base pay range for this position is: 125k – 150k
Perks Important to You:
Our Team Members enjoy the following rewards and benefits:
- Subsidized health care including medical, dental and vision
- FSA and HSA
- Company-Paid Life and A&D insurance
- Discounts on loans (must be a member)
- Paid Vacation, Holiday, and Sick time
- 401k Retirement Saving Plan with a 6% safe harbor employer match
- Educational Assistance Program and more!
Equal Opportunity Employer – Veterans / Disabled
Drug-free Workplace
Similar Jobs
10 Days Ago
Edtech • Kids + Family • Professional Services • Social Impact
Leads the enterprise PMO, overseeing project portfolio governance, prioritization, resource allocation, strategic initiatives, technology implementations, organizational change, financial performance, risk management, reporting, and operational excellence. Establishes project management standards and platforms, advises executive leadership, develops organization-wide capabilities, and supervises PMO staff.
Top Skills:
AgileHybrid Project ManagementSafeWaterfall
Edtech • Information Technology • Software
Build and optimize digital customer journeys across the SaaS lifecycle, using customer behavior data, trigger logic, testing frameworks, and education content to improve retention, engagement, and expansion. The role independently executes strategy, analyzes metrics, and partners with Customer Success, Marketing, RevOps, Support, and Product teams. It requires experience with CRM platforms, SaaS sales and renewal cycles, cross-functional initiatives, and customer journey implementation across SMB through enterprise segments.
Top Skills:
GainsightPendoSalesforce
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Owns strategic customer communications and executes multi-channel email, in-app, and push campaigns using Marketo, Pendo, and Braze. Responsibilities include segmentation, testing, QA, deployment, optimization, AI-assisted content development, and cross-functional collaboration with Product Marketing, Product, and Customer Success teams. The role also supports technical troubleshooting and ad hoc communications for B2B SaaS customers.
Top Skills:
BrazeClaude CoworkGeminiMarketoPendo
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory



