The Director of HR will manage HR functions such as benefits, performance management, compliance, and employee on/off-boarding. The role demands strong interpersonal skills, detailed knowledge of HR policies, and experience in a fast-paced environment.
Shape the future of search.
About BrightEdge
BrightEdge is a leading enterprise SEO and content performance platform that helps companies understand how their digital content drives real business results. Founded in 2007, we’re trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa. Our platform combines powerful data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns based on real-time content performance.
What sets BrightEdge apart are our people. With 400+ global employees across 7 offices, we foster a collaborative, curious, and supportive environment where smart ideas are encouraged and impact is visible. If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career.
About the role
We are seeking a Director of HR to join our team. This person will be responsible for managing and overseeing all HR functions, including benefits administration, performance management, HR compliance, Immigration, compensation benchmarking, on/off-boarding, and PTO management. The ideal candidate will have strong interpersonal skills, be detail-oriented, have a comprehensive understanding of HR policies and procedures, are comfortable working in a fast-paced ambiguous environment, and have prior experience mentoring/managing people.
**This position is on-site 5 days / week based out of our Chicago office**
How you'll spend your time:
- Manage the day-to-day work of the HR operations team, performing operational duties required to keep the process running consistently.
- Manage benefits, PTO, compliance and other HR operations needs for employees and contractors.
- Provide day to day HR Ops support including troubleshooting issues and serving as the escalation point for process and systems issues.
- Understand how BrightEdge operates and apply that knowledge to all aspects of people-related strategy, programs, and practices.
- Scale existing processes for growth and innovation based on business needs.
- Redefine employee experience and overall operating model, powered by data, trends and insights
- Manage employee on-boarding and off-boarding processes; identify and administer tools/systems that support rapid scale and growth
- Identify and implement innovative HR policies, programs and procedures to be used in engagement, performance evaluation, recognition, compensation, and promotion processes
- Ensure compliance with federal and state programs.
- Collaborate cross-functionally with HR, Recruiting, Payroll, Facilities, IT, Accounting, Legal and other teams to create programs that impact all employees and offices
- Handle domestic and international immigration needs.
What you'll bring:
- 8+ years’ experience in an HR and/or People OperationsExperience at a high growth Tech/SaaS company
- Bachelor's degree in Human Resources, business administration, or related field
- Approachable, adaptable, resourceful and a strong communicator; comfortable communicating upward
- Experience presenting on complex cross-functional projects and processes driving results
- Experience with Google Drive/Apps, Microsoft Suite (Word/Excel/PowerPoint), HRIS Systems (Ultipro/UKG a plus), and ATS systems (Lever)
- Experience implementing people programs including performance feedback, rewards & recognition, wage & hour compliance
- Strong interpersonal and relationship-building skills with a deep sense of empathy and ability to communicate across diverse groups
- Proven track record handling confidential information with discretion
- HR certification (e.g., SHRM-CP, PHR) preferred.
Benefits
- Motivating, high-impact work that builds your career
- Medical, dental, and vision insurance with multiple package options
- 15-23 days PTO depending on tenure plus 10 paid holidays
- Pre-tax commuter benefit plan and company contribution to help reduce parking/public transit costs
- Discounted gym membership and fitness benefits
- No or low cost therapy and professional coaching sessions through Spring Health
- 4-6 weeks fully paid parental leave
- Pet wellness and insurance plans to keep your furry family healthy
The US base salary range for this full-time position is $175,000 - 200,000 + bonus + benefits. This depends on experience and the location of where the job is performed.
About BrightEdge:
BrightEdge is widely recognized as a global leader in SEO and Digital marketing. The most innovative customers across more than 80 countries trust BrightEdge to modernize their Digital Marketing stack for today’s digital world. We are helping thousands of organizations, including many of the world’s largest companies, transform their businesses and drive more revenue.
The continuous innovation of our product is supported by what we believe to be our most valuable assets: our people. Our employees are industry experts at the forefront of digital transformation. Come join us and help us share the future of SEO.
BrightEdge Chicago, Illinois, USA Office
Chicago, United States
Similar Jobs
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Lead PwC's HR Managed Services payroll practice: build and maintain global client relationships, drive payroll transformation and compliance, analyze and optimize payroll processes, mentor and develop teams, and promote payroll technology adoption.
Top Skills:
Payroll Technology Platforms
Healthtech • Professional Services
Lead HR strategy and operations, including recruitment, employee relations, policy compliance, performance management, compensation and benefits, HR metrics, and training to align people programs with organizational goals.
Top Skills:
Benefits Administration PlatformsHr SoftwarePayroll Systems
Healthtech • Professional Services
Lead HR strategy and operations, manage full-cycle recruiting and onboarding, oversee employee relations and compliance, design policies, performance management, compensation and benefits, and use HR metrics to drive talent development and retention aligned with business goals.
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
