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IMO Health is on a mission to reinvent today’s inefficient and costly healthcare revenue cycle by helping providers align clinical documentation with payer policies – ultimately reducing claim denials, optimizing reimbursement, and improving care quality. We are seeking a Director, Product Management to lead strategy and execution for our innovative, next generation revenue cycle solutions.
As a senior member of the product team, you will own product roadmaps, prioritize key initiatives, and work cross-functionally to deliver solutions that solve real-world challenges in the evolving reimbursement landscape. You will serve as the voice of the customer and market, helping to shape the future of IMO Health’s revenue cycle solutions.
Responsibilities:
- Act as the IMO Health revenue cycle subject matter expert (SME), keeping abreast of advancements in both healthcare and revenue cycle management solutions.
- Define and execute clear product visions and roadmaps for next generation revenue cycle management solutions, aligned with business objectives and customer needs.
- Conduct market research and competitive analysis to stay on top of trends in RCM, AI technology, and healthcare industry regulations (e.g., HIPAA).
- Regularly engage with customers and partners to validate product concepts, refine solutions, and drive user adoption.
- Gather and synthesize customer feedback and requirements from a wide range of stakeholders, including healthcare providers, payers, and internal teams.
- Identify and prioritize required investments
- Ensure complex customer needs are translated into clear and actionable product features for the engineering team.
- Work closely with data and AI engineers to define AI use cases, build and deploy AI models, and continuously improve model accuracy and performance.
- Partner with sales, marketing, commercialization and customer success teams to ensure successful product launches and go-to-market strategies.
- Coordinate with legal and compliance teams to ensure all product offerings meet regulatory and data privacy standards (e.g., HIPAA).
- Oversee the full product lifecycle, from ideation to launch, ensuring that product milestones are met on time and within scope.
- Define and track key performance indicators (KPIs) to assess product performance and customer satisfaction.
Qualifications:
- 10+ years of product management experience, with a focus on healthcare revenue cycle management solutions
- Deep understanding of medical necessity, prior authorization and/or healthcare reimbursement workflow
- Entrepreneurial spirt, with proven track record of launching successful B2B healthcare products.
- Strong analytical skills, with the ability to synthesize market trends and customer needs.
- Excellent communication, collaboration, and stakeholder management skills.
- Experience working in Agile environments with cross-functional teams.
IMO Health Rosemont, Illinois, USA Office
9600 West Bryn Mawr Avenue, Suite 100, Rosemont, IL, United States, 60018
IMO Health Chicago, Illinois, USA Office
Downtown Chicago Loop office, easily accessed from all major L train lines and Metra Commuter Rail.
IMO Health Rosemont, Illinois, USA Office
We have two office locations, one in Rosemont and the other in downtown Chicago in the Loop. Both offices are steps from L stations on the Blue Line. Our Rosemont location is adjacent to the Rosemont Entertainment District where you'll find IMO employees enjoying lunch on a patio with colleagues.
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
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- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
