Leads enterprise market and competitive intelligence, including research strategy, intelligence frameworks, governance, stakeholder forums, and team development. Synthesizes qualitative and quantitative data into actionable insights supporting corporate strategy, growth, retention, business development, account management, marketing, product, and leadership. Produces competitive profiles, battlecards, dashboards, newsletters, and analysis to strengthen market positioning, messaging, and differentiation.
The Director, Strategy and Market Intelligence is responsible for leading enterprise market and competitive intelligence that informs strategic decision-making, supports growth and retention objectives, and strengthens the organization’s market positioning. This leader synthesizes internal and external intelligence, conducts proprietary research, develops high-value insights and deliverables, and partners across the enterprise to ensure intelligence translates into meaningful action.
Essential Job Responsibilities Include:
- Lead the development and evolution of the enterprise market and competitive intelligence program, including frameworks, governance, processes, and stakeholder communication.
- Identify, integrate, and manage diverse intelligence sources.
- Expand monitoring and research capacity to increase coverage of competitors, market trends, and emerging signals in real time.
- Foster and promote environment of collaboration and timely insights by hosting cross-functional and department-specific forums to aggregate and share proprietary knowledge.
- Build a team to expand scope and depth of capabilities.
- Conduct proprietary and ad hoc research to support strategic planning, validating strategic assumptions and assessing market opportunities.
- Monitor external landscape, including macroeconomic, industry, and competitor
- Identify key opportunities, threats, and shifts in market dynamics.
- Drive execution of a research roadmap focused on high-priority themes and emerging capabilities that deepen market understanding and strategic insight.
- Support corporate strategy, business development, account management, marketing, product and leadership with intelligence that strengthens positioning, messaging, and competitive differentiation.
- Aggregate and synthesize diverse qualitative and quantitative inputs from across the organization to generate proprietary, actionable insights.
- Create and maintain intelligence assets such as battlecards, competitor profiles, dashboards, newsletters, insights reports, special-topic analyses, and field fast passes.
- Role model & champion RxBenefits Values.
- Maintain high levels of communication and coordination, sustaining a strong culture of collaboration, accountability, and customer-orientation.
Required Skills / Experience:
- Experience in pharmacy benefits management industry required.
- 10+ years’ experience insights or strategy required.
- Highly collaborative team player with the ability to work effectively across all departments to build successful relationships with stakeholders.
- Excellent communication (both oral and written), interpersonal and organizational skills.
- Ability to present complex information through clear, compelling storytelling tailored to the audience.
- Ability to analyze disparate quantitative and qualitative data sources to identify patterns, opportunities, and gaps.
- Highly motivated, self-starter.
- Ability to manage and prioritize multiple projects simultaneously with excellent attention to detail.
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What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
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