Leads workplace strategy engagements, client discovery sessions, and insight-led selling across North American markets. Promotes the company’s workplace perspective, translates workforce research and client data into actionable planning solutions, and partners with sales, dealers, and design communities. Develops thought leadership, storytelling materials, and strategic frameworks while maintaining expertise in hybrid work, workforce behavior, and workplace ecosystems. Builds research partnerships and leads executive-level conversations about business drivers, organizational culture, and evolving workplace needs.
Reports to: Vice President, Insights & Strategy
Insights | Remote
About Teknion
At Teknion, we're not just making furniture; we're shaping the future of work. A company where innovation meets a deep commitment to people and the planet, and where your contributions make a tangible impact.
Director, Workplace Strategy at a Glance
The Director, Workplace Strategy leads workplace conversations and insight-led client engagements with target accounts, actively promoting Teknion's point of view on work and place to clients, A&D partners, and industry organizations. Working in close partnership with the VP, Insights & Strategy, this role identifies emerging workforce trends, translates research into actionable insights, and co-develops, trains, and internally promotes our suite of human-centered workplace strategy services and engagements.
What You'll Do & How You'll Make an Impact
This role is an opportunity to drive impactful workplace strategy services, elevate client opportunities through insight-led selling, and shape the narrative on the evolving workplace ecosystem.
Key Responsibilities/Impact Areas:
- Promote Teknion's point of view on the workplace ecosystem across internal stakeholders, client leadership, and the broader design community.
- Lead key workplace strategy engagements, discovery sessions, and consultative conversations with target accounts; supporting sales reps in closing business opportunities.
- Partner with field sales, regional leadership, and dealer partners to co-lead strategy sessions and elevate client opportunities through insight-led selling.
- Co-develop thought leadership pieces, insight articles, and client-facing storytelling decks in collaboration with the Teknion Director of Insights.
- Maintain subject matter expertise on current workforce behaviors, hybrid work models, and emerging workplace ecosystem dynamics.
- Develop and maintain relationships with research and consultant partners.
- Champion strategic planning frameworks, adaptable furniture solutions, and insight-led client engagement models across the sales organization.
- Prompt, reliable, and regular attendance.
- Other duties as assigned.
What You'll Bring (Skills & Experience)
Must-Have Qualifications
- 10+ years of experience in corporate workplace strategy, research, or commercial design strategy.
- Proven track record for translating qualitative and quantitative client data into actionable planning solutions.
- Experience conducting workplace observation studies, focus groups, and discovery workshops.
- Exceptional storytelling, written, and verbal communication skills with the ability to distill complex data into insight-led client narratives.
- Comfortable leading C-suite conversations around business drivers, workforce expectations, and organizational culture.
- Strong understanding of contract furniture industry and influencer drivers.
- Ability to manage multiple projects across various industries and geographies.
- Self-sufficient, highly collaborative, idea generator, great listener, curious, and passionate about macro and micro shifts in our industry.
Travel Requirements
Ability and willingness to travel up to 40% across North American markets. Must reside within close proximity to a major airport with convenient access to direct flights across North America.
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