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Job Description SummaryThe Business Operations Specialist will take on a multifaceted role ensuring both first class communication with Customers and Field Engineers, as well as internal processes such as service contract execution; install base data maintenance or PM and FMI management.Job DescriptionRoles and Responsibilities
- Responsible for first class communication and coordination of external customers and internal Field Service organization and service job dispatch
- Ensure prompt customer support for all contract and non-contract related questions
- Maintain Install database accuracy by supporting field team, internal and external customers via phone and email
- Provide support for timely resolution of customer invoicing disputes in coordination with service teams.
- Creating basic reports and managing PM (Preventive Maintenance) and FMI (Field Modification Instruction) planning and follow up actions with internal stakeholders and external customers
- Play an active role in improving system data quality and drive process improvement initiatives to standardize & change way of doings through collaboration with multiple stakeholders
- Manage local purchases and cost allocation (vendor creation, PO creation/management, Invoice booking).
- Work closely with field & service sales teams to resolve technical and process-related issues.
- Support different operational project implementations
- Bachelor's Degree or higher in related field (management studies, logistics, economics, etc.) is an advantage
- High attention to detail, ability to carry out administrative and reporting tasks with high precision
- Supportive team player with a strong drive to create a positive work environment
- Strong oral and written communication skills
- Proficiency in English and Hungarian languages
- MS Office knowledge
Relocation Assistance Provided: No
GE Healthcare Chicago, Illinois, USA Office
Chicago, IL, United States
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory

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