Remotely monitor EEG studies to ensure data and equipment integrity, troubleshoot technical issues with patients or onsite technicians, document events, maintain HIPAA compliance, and escalate problems as needed while managing high patient volumes.
Job Overview:
The EEG Monitoring Tech is responsible for remotely monitoring EEG studies in progress, ensuring the integrity of EEG data and equipment. Responsible for troubleshooting any problems that may occur during the duration of the study.
Primary Job Responsibilities:
- Remotely monitor EEG studies in progress, ensuring the integrity of EEG data and equipment
- Comply with all established procedures, including communication and technical procedures
- Communicate with the patient and/or EEG Technician to identify and troubleshoot any technical issues during the duration of the EEG study. Escalate issues to management when appropriate
- Effectively manage high patient volumes and ensure all patient issues are dealt with quickly and professionally
- Maintain patient confidentiality in compliance with HIPAA regulations
- Communicate effectively with team members regarding problems with patients or diagnostic equipment
- Document and chart patient situations, such as terminations or extensions of EEG tests in progress
- Must adhere to HIPAA regulations, Company Confidentiality and Code of Conduct
- Perform other duties as assigned
Education/Experience:
- High School Diploma or equivalent required
Qualifications:
- Superior problem solving and analytical skills
- Ability to work a flexible schedule as needed, including weekend rotation
- Ability to manage multiple priorities
- Knowledge of HIPAA regulations
- Proficient in Microsoft Office
- Strong organizational skills and the ability to multi-task
- Strong verbal and written communication skills
- Ability to work within strict timelines
- Ability to work with minimal supervision
Required Licenses/Certifications:
- Current ABRET R. EEG. T. credentials and be in good standing
Physical Requirements:
- Ability to sit for extended periods of time
- Repetitive movement of fingers and hands
- Ability to lift 20 pounds
- Talking and hearing
- Reaching with hands and arms
- Clarity of vision at 20 feet or less
Mental Requirements:
- Read, evaluate, and interpret data
- Data entry
- Perform mathematical operations
Work Environment:
- Standard office environment or home office environment
Hazards:
- None
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