Gopuff Logo

Gopuff

Employee Relations Specialist

Posted 11 Days Ago
Be an Early Applicant
Hybrid
Chicago, IL, USA
65K-95K Annually
Mid level
Hybrid
Chicago, IL, USA
65K-95K Annually
Mid level
Manages complex employee relations matters and workplace investigations, advises managers on performance, discipline, policy interpretation, conflict resolution, and terminations, and ensures compliance with employment laws. Documents investigation findings, identifies compliance risks, partners with Legal and business leaders, and supports regional outreach, hiring, and onboarding initiatives. The role requires extensive regional travel, strong investigation and conflict-resolution skills, and familiarity with California employment laws.
The summary above was generated by AI

Gopuff is seeking an Employee Relations Specialist to join the People & Culture (P&C) team. In this role, you will serve as a trusted partner and subject matter expert, managing the lifecycle of complex employee relations matters, leading thorough workplace investigations, and ensuring compliance with company policies and employment laws. 

 

You will partner closely with business leaders, the P&C team, and Legal to foster a fair, compliant, and inclusive work environment.

 

This role requires heavy travel to major markets and locations regionally. You can expect up to 50 - 75% travel.

What We Offer

  • Medical/Dental/Vision Insurance 
  • 401(k) Retirement Savings Plan
  • HSA or FSA eligibility
  • Long and Short-Term Disability Insurance
  • Fitness Reimbursement Program
  • 25% employee discount & FAM Membership
  • Flexible PTO
  • Group Life Insurance
  • EAP through AllOne Health (formerly Carebridge)

Responsibilities

  • Conducts investigations of complaints and concerns, including allegations of policy violations, working conditions, disciplinary actions, and employee grievances, including harassment, discrimination, retaliation, etc.

  • Make recommendations on the appropriate course of action in partnership with the key stakeholders for Employee Relations issues

  • Document findings and write investigation summaries to be maintained in ThinkLP.

  • Coach and advise all levels of management through employee relations matters (e.g. performance management, corrective action processes, policy interpretation, conflict resolution, terminations, etc).

  • Monitor and ensure compliance with federal, state, and local employment laws, and Identify emerging employee relations and compliance risks and coordinate with appropriate stakeholders to support timely mitigation

  • Lead and participate in community outreach, hiring, and onboarding initiatives in your region.
  • Perform other related duties as required.

  • Must be willing to travel up to 50- 75% of the time to visit sites in your region.

Qualifications

  • 3-5 years of HR experience, with at least 1 year in Employee Relations, investigations, and supporting field or frontline operations. 

  • Bachelor’s degree preferred.

  • Proven expertise in end-to-end investigation methodologies (interviewing, evidence gathering, summary writing) and a strong foundation in US employment laws (FMLA, ADA, EEO, Title VII).

  • Proven ability to effectively coach employees and management through complex and difficult issues, including making recommendations to effectively resolve issues

  • Ability to work cross-functionally with various departments

  • Able to multitask, prioritize, and manage time efficiently

  • Strong interpersonal and communication skills, with the ability to build trust, exercise high emotional intelligence, and handle sensitive, confidential information.

  • Strong analytical and conflict-resolution skills, with a track record of making sound, unbiased decisions under pressure.

  • Proficiency in computer usage, email, and Google Suite

Compensation

  • Gopuff pays employees based on market pricing and pay may vary depending on your location. The salary range below reflects what we’d reasonably expect to pay candidates. A candidate’s starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and market conditions. These ranges may be modified in the future. Exceptions may be made for exceptional individuals. For additional information on this role’s compensation package, please reach out to the designated recruiter for this role.
  • This role is eligible for a discretionary annual cash bonus and participation in Gopuff’s equity incentive plan.
  • Base Salary Range: $65,000 - $95,000

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.
 
And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
 
Like what you’re hearing? Then join us on Team Blue.
 
#LI-GOPUFF
 
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Similar Jobs

19 Days Ago
In-Office
Rosemont, IL, USA
85K-110K Annually
Senior level
85K-110K Annually
Senior level
Fintech • Information Technology • Marketing Tech • Financial Services
The Senior Employee Relations Specialist manages employee relations for bank entities, including complaints, investigations, policy interpretation, disciplinary actions, conflict resolution, and employment-law compliance. The role advises supervisors, analyzes employee and ER trends, supports restructures and terminations, manages engagement surveys and action planning, partners with centers of excellence, and promotes consistent application of workplace policies.
One Month Ago
In-Office
2 Locations
33-50 Hourly
Mid level
33-50 Hourly
Mid level
Healthtech • Professional Services
Administers and interprets HR policies, investigates employee complaints, reviews corrective actions and employment decisions, and supports complex employee relations matters. Advises managers on employment law, wage and hour compliance, leave policies, harassment, and labor issues. Prepares investigation reports and agency hearing materials, supports legal counsel, delivers management training, and promotes consistent policy application across healthcare entities.
One Month Ago
In-Office
Chicago, IL, USA
80K-95K Annually
Senior level
80K-95K Annually
Senior level
Edtech • Healthtech
Serve as a trusted advisor managing complex, sensitive employee relations cases including investigations, performance and conduct issues, ADA accommodations, and leave administration. Conduct fact-finding, develop recommendations, draft employment documentation, analyze ER trends, and partner with Legal, Compliance, Benefits, Risk, and HR partners to mitigate risk and support leaders through coaching, training, and policy interpretation.

What you need to know about the Chicago Tech Scene

With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.

Key Facts About Chicago Tech

  • Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
  • Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
  • Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
  • Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account