TeamSnap is seeking an Engineering Manager to lead our Payments team within our fully distributed engineering organization. Our stack includes Node, TypeScript, Elixir, SQL, React, and cloud-based services. As an engineering team, we architect and build scalable systems using a service-oriented and event-driven architecture that serves millions of daily users and amateur sports organizations.
The Payments team owns business-critical systems that support registration, payment collection, financial workflows, payouts, partner integrations, subscriptions, and operational support. This role will be responsible for helping the team deliver high-quality software while also creating a healthy, accountable, and growth-oriented team environment.
Unlike a pure Engineering Manager role, this person will also contribute directly as a senior engineer in targeted ways. That may include helping design and implement backend services, improving observability, debugging complex production issues, pairing with teammates, reviewing critical code paths, or taking on scoped technical work that helps the team deliver safely and effectively.
What You'll Do:
Lead, coach, and support a team of engineers through regular 1:1s, feedback, career development, goal setting, performance management, and growth planning.
Partner closely with Product, Design, Engineering leads, and other cross functional leads to shape priorities, clarify scope, manage tradeoffs, and deliver valuable payments capabilities to our customers.
Create clarity around ownership, priorities, technical direction, and team standards so the team can execute with focus, accountability, and strong delivery expectations
Help the team break down complex payments work into clear plans with responsible sequencing, risk management, and realistic delivery expectations.
Contribute directly as a senior engineer in targeted ways, including designing, implementing, reviewing, and supporting backend services, APIs, event-driven workflows, data models, and payment integrations.
Guide technical decision making across APIs, services, event streams, third party payment provider integrations, observability, reliability, and operational workflows.
Raise the quality and reliability bar for owned systems through strong engineering practices, automated testing, code reviews, monitoring, documentation, on-call participation, and incident response.
Encourage responsible use of modern engineering tools, including AI-assisted workflows where they improve quality, developer experience, and delivery.
What Will Set You Up for Success:
2+ years of experience leading engineering teams in a product-oriented SaaS environment.
5+ years of relevant software engineering experience building scalable web applications, backend services, APIs, and distributed systems.
Recent hands-on development experience with Node, TypeScript, Elixir, or similar backend technologies.
Experience working with APIs, service-oriented architectures, event streams, queues, background jobs, relational databases, and production integrations.
Strong technical judgment with the ability to guide architecture decisions, balance tradeoffs, and contribute directly when the team needs hands-on support.
Demonstrated ability to coach engineers, raise team standards, build trust, support career growth, and lead teams through ambiguity.
Experience improving reliability, observability, incident response, and operational ownership for production systems while balancing product speed, technical quality, business risk, customer impact, and long-term maintainability.
Extra points for experience with Stripe or similar payment platforms, registration workflows, subscription management, financial reporting, B2B SaaS products serving organizations, or hands-on work in systems that move money at scale.
Got cold feet? If you’re thinking you don’t meet 100% of the above qualifications, you should still seriously consider applying. We’re all humans with special talents that go beyond what’s listed here.
Compensation
We’re committed to equitable compensation for all TeamSnappers. The minimum starting point for this role is $200,000, inclusive of base and bonus, with comp updated based on multiple factors. Our comp is highly competitive in our space and we adjust overall comp based on relevant experience, skills, certifications, and geographic location.
TeamSnap Chicago, Illinois, USA Office
Chicago, IL, United States
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