Executive Assistant & Administrative Services Manager

Executive Assistant & Administrative Services Manager

*This is a hybrid-remote role that requires onsite work at our North Austin, TX headquarters.*

Position Summary

Velocity Credit Union is seeking an experienced, highly organized, and proactive Executive Assistant & Administrative Services Manager to serve as a trusted partner to our President/CEO, Executive Leadership Team, and Board of Directors. This highly visible role combines executive-level support with leadership of the Credit Union's administrative support function, ensuring exceptional service, operational excellence, and effective governance support across the organization.

What You Will Do

• Provide executive-level administrative support to the President/CEO and Executive Leadership Team.
• Manage complex calendars, travel arrangements, meetings, and executive communications.
• Coordinate Board of Directors and committee meetings, prepare agendas and materials, maintain official records, and record meeting minutes.
• Lead and develop the administrative support team, including coaching, performance management, workload coordination, and process improvement.
• Develop and maintain administrative standards, procedures, and best practices to support organizational effectiveness.
• Coordinate executive projects, strategic initiatives, and confidential assignments requiring sound judgment and discretion.
• Manage corporate administrative programs, including vendor relationships, memberships, and other executive support functions.
• Plan and coordinate employee and corporate events.
• Build strong relationships with executives, Board members, employees, regulators, vendors, and community partners while maintaining the highest level of professionalism and confidentiality.

What We Are Looking For

• Bachelor’s degree in business administration, Communications, or a related field preferred, or an equivalent combination of education and experience.
• Seven or more years of progressively responsible executive administrative experience, including direct support of a President/CEO, Executive Leadership Team, or Board of Directors.
• Prior supervisory or leadership experience required.
• Exceptional organizational, communication, and project management skills.
• Advanced proficiency with Microsoft 365, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.
• Ability to exercise sound judgment, maintain confidentiality, anticipate executive needs, and successfully manage multiple priorities in a fast-paced environment.

Why Join Velocity?

At Velocity Credit Union, you'll play a key role in supporting executive leadership while helping shape the administrative support function of a growing organization. If you thrive in a collaborative, service-focused environment and enjoy balancing executive partnership with team leadership, we'd love to hear from you.

This position offers competitive pay, great benefits including medical/dental/vision, 401(k) with matching, flexible spending accounts, a fun working environment and culture, generous paid time off, company-paid life insurance and disability, referral bonuses, paid holidays, discounted gym membership, tuition reimbursement, training and ongoing coaching, opportunities for career growth, employee reward and recognition system, employee, and family events, and more!

Velocity provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, genetics, sexual orientation, national origin, age, disability, or status as a covered veteran in accordance with applicable federal, state, and local laws.