Double Good’s mission is to create joy. We create joy with our delectable and award-winning popcorn. We create joy with our easy-to-use fundraising platform that raises a meaningful amount of money for youth sports and activities, empowering kids to pursue their dreams. We create joy through our Kids Foundation which hosts Double Good Days events across the country to bring all-ability fun to children with special needs and their families. As featured on the Today Show, Double Good is not just about the product; we have a strong social mission.
In recent years, Double Good has seen 40% year over year growth, and we’re excited about our future! We’re excited about the possibility of you joining our mission. We are looking for a Fundraising Outreach Specialist to join our growing Customer Success team.
Location - This is a hybrid role based out of our downtown Chicago office.
About the role:
The purpose of the Fundraising Outreach Specialist role is to engage with prospective and current organizers to drive successful fundraiser launches and outcomes through high-impact conversations and personalized support.
This role supports the full fundraiser lifecycle - from initial interest to event execution - by reaching out to warm leads, connecting with current organizers, and advising on strategies for success. The Fundraising Outreach Specialist will communicate via phone, text, email, and Zoom to guide organizers toward launch, answer questions, and ensure they feel confident every step of the way. This is a flexible, hybrid role with a strong focus on relationship-building and execution.
Responsibilities:
- Proactively contact warm leads to encourage event creation and walk them through the process
- Reach out to organizers with upcoming or live events to provide support, coaching, and motivation
- Meet virtually with prospective and current organizers to answer questions and drive successful outcomes
- Deliver a clear, compelling pitch about Double Good’s platform and mission
- Track communications and outcomes using internal tools (CRM, spreadsheets, email, etc.)
- Share organizer feedback and patterns with the internal team to help improve processes and messaging
- Contribute to evolving outreach strategies and playbooks as the team scales
Other Job Functions:
- Support organizer-focused outreach projects as assigned
- Perform other duties as assigned
Experience & Skills we value:
- Excellent verbal and written communication skills
Strong phone presence and ability to connect quickly with new contacts - Comfort operating independently and managing flexible work hours
- Proficiency with email, spreadsheets, and basic communication tools
- Strong organizational skills and attention to detail
- 1+ year in a customer facing or outreach role (e.g., phone-based support, inside sales, outreach, etc.)
- High school diploma or equivalent
Nice to have and/or you’ll learn:
- Experience in customer-facing roles (e.g., support, sales, coaching, education, or nonprofit
- work)
Familiarity with fundraising, especially in school or community contexts - Prior experience working in a startup or fast-paced, evolving environment
- Experience working with schools, nonprofits, or fundraising platforms
- Experience working with educators, coaches, or nonprofit organizers
- Experience in inside sales or support for a high-growth company
Equal Pay Disclosure(s):
We’re on a mission to create more joy in people’s lives, and that includes our internal employees. We create a place people love to be a part of, where people can discover and practice their unique skill sets, a place where they can contribute and do their best work. We do this by offering our employees a competitive compensation & benefits plan.
Base Pay range for this position:
- $55,000 - $63,000 annually
- Target Annual Bonus: 10% of base salary
The final discretionary compensation that will be offered for this role depends on a variety of factors, including job-related knowledge, skills, experience, and market location.
Work Authorization Requirement:
This position requires current authorization to work in the United States. We do not provide visa sponsorship, including support for F-1 Optional Practical Training (OPT), STEM OPT extensions, or other temporary work authorization programs.
Benefits:
- Double Good offers competitive benefits including medical, dental and vision coverage with plans that can fit each teammate’s needs. We offer immediate vesting in our 401k plan, paid time off, company-paid leaves and other perks including a Popcorn Allowance (yup, free popcorn!).
- Visit the Careers page on our website for more information at https://www.doublegood.com/careers.
Double Good is an Equal Opportunity and Affirmative Action employer, working in compliance with both federal and state laws. We are committed to the concept of Equal Employment opportunity. Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability. The EEO is the law and is available here. Right to Work Statement (English and Spanish).
This employer participates in E‑Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I‑9 to confirm work authorization.
Top Skills
Double Good Burr Ridge, Illinois, USA Office
16W030 83rd Street, Burr Ridge, IL, United States, 60527
Double Good Chicago, Illinois, USA Office
Our office offers amazing lake views and the space is in an iconic Chicago skyscraper. We have some of the best coffees in town, not to mention Thursday Happy Hours!
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