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Information Technology
Design and deliver customer experience solutions, lead implementation teams, define requirements, and mentor technical team members.
Top Skills:
.NetAdo.NetAsp.NetC#EjbGenesys DesktopGenesys EservicesGenesys Interaction RecordingGenesys IwdGenesys ReportingGenesys Routing SolutionsGenesys Rules SystemGenesys Sip ServerGenesys Voice PortalGenesys Workforce ManagementJ2EeJavaJsfJspPbx To Genesys Sip MigrationServlets
Artificial Intelligence • Cloud • eCommerce • Enterprise Web • Software • Design • Generative AI
The Staff Researcher at Webflow will lead complex mixed-methods research, guide strategic product decisions, mentor researchers, and advance AI-native research practices.
Top Skills:
AIMixed-Methods ResearchQualitative ResearchQuantitative Analysis
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Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
The Product Manager II will lead cash product development, collaborating with cross-functional teams, launching new products, and ensuring a best-in-class user experience while focusing on compliance and risk mitigation.
Top Skills:
Defi BankingFintech
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a hands-on Senior Genesys Architect to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Responsibilities
- Facilitate JAD sessions with customers
- Define and document detailed business and technical requirements
- Design and architect CTI based solutions to meet requirements
- Lead a team of engineers in implementation activities
- Expert hands-on experience with Genesys installation, configuration and development
- Work closely with Project Managers to ensure on-time, quality delivery
- Assist sales team with customer meetings and technical presentations
- Mentor other technical team members
Requirements
In addition to excellent communication and client interaction skills, you should have at least 8 years of experience with:
- Genesys Routing solutions
- Genesys Reporting
- Genesys Voice Portal
- Genesys SIP Server
- Genesys eServices
Desired Experience
- Genesys iWD
- Genesys Workforce Management
- Genesys Desktop (iWS, WDE and WWE)
- Genesys Interaction Recording
- Genesys Rules System
- PBX to Genesys SIP Migration
- J2EE (Java, Servlets, JSP, EJB, JSF)
- .NET (C#, ASP.NET, ADO.NET)
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
