The Head of People Operations will design and lead an AI-driven HR function, developing systems for workforce planning, performance management, and talent development while fostering a high-performing team.
CSC Generation is the AI-native holding company re-engineering omnichannel retail. We acquire iconic brands and transform them with Genesis, our operating platform combining a Data Fabric, Automation Engine, proprietary tools, and shared services to modernize operations, elevate customer experience, and expand margins. With $1B+ in revenue across 13 brands, our portfolio includes Sur La Table, Backcountry, One Kings Lane, and others that serve as real-world innovation labs.
Reports to: Chief Administrative Officer
Location Preference: Austin, TX
Interview Process
- Recruiter Screen: A conversation with our recruiting team to cover your background, the role, and mutual fit.
- Take Home Project
- Technical Discussion & Submission Debrief
- Virtual Interview Rounds: Focused discussion with the hiring manager & deeper conversations with executives. Expect 2-3 rounds.
- In-Person Interview: A final on-site visit at one of our offices.
- Reference Checks: Conducted in parallel with the final stages.
- Offer: We move quickly for the right candidate.
Interview process is subject to change. Any updates will be shared promptly and clearly.
Please Note
- Part of our interview process is a mandatory in-person interview with someone on our team prior to an offer. Candidates that are unwilling or unable to meet for an in-person interview will be removed from consideration immediately.
CSC Generation is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
The CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact [email protected].
For US-based candidates, this posting is intended for candidates that reside in the following states:
AZ, DE, FL, GA, IN, LA, MI, MS, MO, NV, NC, OK, PA, TN, TX, UT, WV, WI, and WY.
CSC Generation will conduct an exhaustive background check including verifying dates of employment directly with your former employer.
Similar Jobs
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handles inbound calls and warm leads, consults customers on insurance needs, recommends appropriate Property and Casualty coverage, and converts prospects into policyholders. The role includes paid licensing and training, customer communication, sales closing, and adherence to remote-work requirements. Employees must work four weekdays and one weekend day, maintain a dedicated home workspace, and remain in their resident state for at least one year due to licensing restrictions.
Top Skills:
Cable InternetDsl InternetFiber InternetPcWired High-Speed Internet
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Provides strategic technical consulting to enterprise customers using Atlassian Cloud, AI, and related solutions. Responsibilities include solving business challenges, developing prescriptive technical guidance, supporting cloud migrations, designing AI proof-of-concept solutions, promoting service expansion, advocating for customer needs, and collaborating across internal teams. The role requires customer-facing expertise, strong knowledge of Atlassian ecosystems and SaaS architectures, and up to 30% domestic and international travel.
Top Skills:
Ai AgentsAtlassian CloudCloud MigrationConfluenceFocusGuardHybrid SaasJira Service ManagementJira SoftwareLarge Language ModelsOn-Premises DeploymentsPrompt EngineeringRovoSaas Architectures
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Designs and maintains SaaS integrations, middleware, APIs, webhooks, automation scripts, and data pipelines. Optimizes enterprise software usage, supports AI integrations, troubleshoots complex technical issues, manages vendors and SLAs, tracks licensing and budgets, and translates business needs into technical requirements.
Top Skills:
Anthropic ApisAPIsAtlassian JsmAutomation WorkflowsCursor ApisData PipelinesMiddlewareOpenai ApisSaaSWebhooks
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
