Oversee hotel back-of-house operations, including cleanliness, organization, inventory, ordering, stock control, purchasing, invoicing, and cost management. Collaborate with Finance, Events, and suppliers to support efficient service. Train, supervise, mentor, and evaluate team members while maintaining health, safety, sanitation, and regulatory standards.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Back of House Manager, you’re not just overseeing daily back of house operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
ResponsibilitiesHere's what you'll do during a typical day:
- Oversee back of house operations: Ensure high standards of cleanliness, organization, and efficiency across all kitchen support areas
- Manage inventory and ordering: Monitor and order crockery, cutlery, glassware, and supplies to align with business needs for events and daily service
- Control stock and costs: Conduct regular stock takes, analyze loss trends, and implement controls to minimize waste and maintain par levels
- Manage purchasing and invoicing: Raise purchase orders, reconcile invoices, and partner with suppliers to secure quality products within budget
- Support cross-functional collaboration: Partner with departments including Finance and Events to ensure smooth operations and strong working relationships
- Inspire and develop the team: Train, supervise, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build an engaged and high-performing team
- Uphold regulatory standards: Maintain compliance with health, safety, and sanitation, ensuring the highest standards of guest and team member wellbeing
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
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