Supports Community Managers with HOA and condominium operations across a Chicago portfolio. Responsibilities include coordinating maintenance and vendors, soliciting bids, supporting inspections and projects, responding to residents and boards, preparing communications and meetings, and assisting with invoices and expense tracking. The role requires conversational Spanish, local travel with a valid driver’s license and reliable vehicle, flexible hours, occasional weekend work, and emergency responsiveness.
Community Admin | Forth Group
About the Role
Forth Group is seeking a Community Admin to support our Community Managers and gain hands-on experience in condominium and HOA management across our Chicago portfolio.
Key Responsibilities
Community Operations Support
- Assist Community Managers with day-to-day HOA and condo association operations
- Schedule maintenance and service requests and coordinate follow-through with vendors
- Solicit bids and support contract coordination for maintenance, landscaping, and building services
- Meet vendors and residents onsite as needed
- Support property inspections and project coordination across the portfolio
Administrative and Resident Support
- Serve as a primary point of contact for homeowners, board members, vendors, and internal teams
- Respond to emails, calls, and service requests in a timely manner
- Draft and distribute resident and board communications
- Assist with invoice processing, expense tracking, and approvals
- Support board meeting preparation, including agendas, minutes, and follow-up items
Requirements
Skills and Abilities
- Strong organizational and multitasking skills
- Ability to work independently and manage deadlines
- Professional written and verbal communication skills
- Customer-service mindset with a positive attitude
- Ability to handle sensitive information with discretion
- Comfort using computers and office software (Outlook, Word, Excel; Google Workspace proficiency preferred; QuickBooks exposure is a plus but not required)
Experience and Education
- 1 to 2 years of administrative or customer service experience (real estate or property management experience is a plus, but not required)
- Bachelor's degree in Business, Real Estate, or a related field, or equivalent work experience
Special Requirements
- Local travel throughout Chicago; must have a valid driver's license and reliable vehicle
- Must be conversationally fluent in Spanish
- Physical demands may include lifting up to 35 lbs, standing, sitting, walking, and occasional climbing
- Must be able to work at a personal computer and talk on the phone for extended periods
- Ability to work extended or flexible hours and occasionally weekends to meet deadlines
- Ability to respond to emergencies during and after business hours in a timely manner
Benefits
Benefits
- Industry-leading healthcare: Medical, Dental, Life, and HSA
- 401(k) retirement savings plan
- Work from home and flexible schedule options
- Generous PTO package
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