Hospitality Event Coordinator - Waldorf Astoria New York

After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. Waldorf Astoria New York is seeking a Hospitality Event Coordinator to unveil a new era of luxury which embodies the spirit of New York City.

With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations. 

Waldorf Astoria New York's Restaurant Collection, including Lex Yard, Yoshoku and In-Room Dining, is seeking a Hospitality Event Coordinator who will play a pivotal role in creating exceptional private dining events, celebrations, and bespoke guest experiences across multiple luxury venues. This role requires an individual with exceptional organizational skills, attention to detail, and a passion for Forbes 5-Star hospitality. Acting as the primary operational contact for clients following the sales process, you will coordinate every aspect of the event journey, from menu planning and timelines to VIP amenities, personalized experiences, and on-site execution. Working closely with culinary, beverage, restaurant operations, reservations, finance, and event teams, you will ensure seamless coordination and flawless delivery while balancing the unique needs of several distinct outlets. The ideal candidate is a proactive relationship builder who thrives in a fast-paced luxury environment and is committed to creating memorable experiences that reflect the sophistication, creativity, and world-class service synonymous with Waldorf Astoria New York.

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Hospitality Event Coordinator, you’re not just greeting and escorting guests in one of our dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Bring exceptional events to life: Coordinate private dining experiences, receptions, and special events across restaurant outlets and hospitality suites, providing responsive support from contract execution through flawless delivery.
• Create personalized guest experiences: Collaborate with clients to understand their vision, coordinate custom menus, service details, and special requests that make each event memorable
• Coordinate across teams: Partner closely with culinary, beverage, restaurant operations, reservations, finance, and event teams to ensure every detail is communicated and executed seamlessly
• Manage event details with precision: Prepare and update Event Orders, track key milestones, and ensure all event information is accurate and distributed to stakeholders
• Deliver white-glove service: Provide on-site event support when needed, proactively address requests, and ensure an exceptional guest experience that reflects Waldorf Astoria's luxury standards
• Drive operational excellence: Utilize Delphi and ONQ to manage event records, support billing and post-event processes, analyze event performance, and identify opportunities to enhance efficiency and revenue

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

How We'll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*: 

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.