Leads client-facing HR managed services and workforce consulting engagements, including payroll, benefits administration, HR operations, workforce analytics, organizational design, talent management, and employee experience initiatives. Directs cross-functional teams, develops service plans and operating models, improves processes using HR technology and data, resolves complex issues, validates outcomes, and coaches team members.
The Opportunity
As a HR Managed Services you will lead client-facing workforce consulting efforts focused on human resources, talent management, and organizational development, helping clients address workforce needs through people and organization strategies. As a Senior Manager you will lead large projects, bring sound judgment to complex situations, and use your influence and communication skills to guide teams and stakeholders through delivery, coaching others while adapting as priorities change within our Workforce Consulting practice. In this role at PwC, you will oversee end-to-end organization and talent transformation initiatives, drawing on a broad understanding of workforce strategy, talent development, rewards, and organizational design to support employee experience and organizational effectiveness.
Responsibilities
- Leading end-to-end HR Managed Services engagements across payroll, benefits administration, HR operations, and workforce analytics
- Advising clients on HR strategy, organizational design, talent management, and employee experience improvements
- Directing large cross-functional teams through complex service delivery, transformation activities, and issue resolution
- Applying systems thinking to diagnose workforce and process challenges and develop practical solutions
- Translating client needs into service plans, operating models, and process redesign efforts that support business goals
- Utilizing HR technology, digital tooling, and workforce data to improve service delivery and operational efficiency
- Coaching team members, shaping performance expectations, and supporting development across diverse teams
- Validating service outcomes, gathering client feedback, and adjusting delivery approaches to address evolving needs
What You Must Have
- At least a Bachelor's degree
- At least 7 years of experience
What Sets You Apart
- HR managed services background supporting payroll and administration
- Experience validating workforce analytics and process improvement opportunities
- Crafting clear messages for client-facing HR discussions
- Applying systems thinking across complex HR operations
- Coaching teams through ambiguity and difficult decisions
- Deepening HR technology and managed services knowledge
The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Learn more about how we work: https://pwc.to/how-we-work
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines
As a HR Managed Services you will lead client-facing workforce consulting efforts focused on human resources, talent management, and organizational development, helping clients address workforce needs through people and organization strategies. As a Senior Manager you will lead large projects, bring sound judgment to complex situations, and use your influence and communication skills to guide teams and stakeholders through delivery, coaching others while adapting as priorities change within our Workforce Consulting practice. In this role at PwC, you will oversee end-to-end organization and talent transformation initiatives, drawing on a broad understanding of workforce strategy, talent development, rewards, and organizational design to support employee experience and organizational effectiveness.
Responsibilities
- Leading end-to-end HR Managed Services engagements across payroll, benefits administration, HR operations, and workforce analytics
- Advising clients on HR strategy, organizational design, talent management, and employee experience improvements
- Directing large cross-functional teams through complex service delivery, transformation activities, and issue resolution
- Applying systems thinking to diagnose workforce and process challenges and develop practical solutions
- Translating client needs into service plans, operating models, and process redesign efforts that support business goals
- Utilizing HR technology, digital tooling, and workforce data to improve service delivery and operational efficiency
- Coaching team members, shaping performance expectations, and supporting development across diverse teams
- Validating service outcomes, gathering client feedback, and adjusting delivery approaches to address evolving needs
What You Must Have
- At least a Bachelor's degree
- At least 7 years of experience
What Sets You Apart
- HR managed services background supporting payroll and administration
- Experience validating workforce analytics and process improvement opportunities
- Crafting clear messages for client-facing HR discussions
- Applying systems thinking across complex HR operations
- Coaching teams through ambiguity and difficult decisions
- Deepening HR technology and managed services knowledge
The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Learn more about how we work: https://pwc.to/how-we-work
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines
PwC Chicago, Illinois, USA Office
One North Wacker Drive, Chicago, IL, United States, 60606
PwC Chicago, Illinois, USA Office
330 North Wabash Avenue, Suite 3950, Chicago, IL, United States, 60611
PwC Rosemont, Illinois, USA Office
9399 West Higgins Road Suite 900, Rosemont, IL, United States, 60018
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What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
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