Manage employee data and documentation accurately and confidentially within People Operations. Use ServiceNow to handle cases, coordinate compliant documentation workflows, collaborate across teams, and support HR-related tasks. The role requires strong English and Vietnamese communication, attention to detail, calm issue resolution, and at least two years of data administration and document management experience.
Overview
Qualifications
Responsibilities
- We are seeking a detail-oriented People Operations Specialist to join our dynamic team. In this role, you will be instrumental in maintaining the accuracy and efficiency of data administration and document management within the People Operations team.
Qualifications
Job Requirements:
Strong written and verbal communication skills in English and Vietnamese.
Proficiency in additional languages is highly preferred (e.g., Spanish, Italian, French, German, Vietnamese, Korean, Japanese, Chinese, Brazilian Portuguese).\
2+ years of experience in data administration and document management.
Responsibilities
(May perform other duties as requested that may not be specifically addressed in this document)
Responsibilities and Accountabilities
- Manage and maintain employee-related data with precision and confidentiality.
- Utilize customer relationship management systems (e.g., ServiceNow) to handle cases effectively.
- Coordinate documentation processes, ensuring compliance with company policies and procedures.
- Collaborate with cross-functional teams to streamline data and document workflows.
- Provide exceptional support to the People Operations team and assist with HR-related tasks.
- Ability to anticipate issues and stay calm under pressure
- Understanding of SLA and HR Shared Service is an advantage
Similar Jobs
Information Technology • Software • Financial Services • Big Data Analytics
Conduct quantitative research for investment strategies using advanced statistical and mathematical modeling, machine learning, data analysis, portfolio optimization, and algorithm development. Build predictive models and analyze price formation, risk, and financial market drivers. Collaborate with researchers, engineers, and traders to develop scalable systems and solve real-world investment problems.
Top Skills:
C++Machine LearningPython
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Senior commercial sales leader responsible for driving revenue, new customer acquisition, and strategic account expansion across the Americas for Lowe's Commerce Solutions. Builds regional sales capability, leads complex enterprise deals, manages pipeline and forecasting, engages CXO-level stakeholders, and partners with cross-functional teams to execute go-to-market plans and scale repeatable sales practices.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Secure ServiceNow instances by assessing configurations against security baselines, identifying misconfigurations, validating customer-reported findings, and providing actionable remediation guidance. The role develops hardening guidance, distinguishes product vulnerabilities from configuration issues, partners with Product Security and Engineering, supports customer escalations, and drives scalable improvements to security tooling, detection, and risk-reduction processes.
Top Skills:
Ai-Powered ToolsApplication SecuritySaas Security Posture ManagementServicenowServicenow Platform
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
