Purpose of this role:

Responsible for growing Pampered Chef’s U.S. business by building the active consultant base, increasing productivity, and developing sales leaders. She/he will have direct ownership of all rewards (incentives & surprise & delight, gifting), recognition and compensation and aligning these programs to the consultant journey to drive sustainable consultant success. These areas are key levers in our business, and this leader will own assessing our current programs using quantitative and qualitative methods, developing a holistic future consultant experience that drives desired outcomes, measuring results, and refining as needed. 

Responsibilities:

• Responsible for assessing compensation plan and proposing short term incentives to drive consultant productivity.
• Partner closely the Director of Field Development to determine and execute multi-year roadmap to revise all rewards and incentives programing based on assessment, market, industry trends and field feedback. Partner closely with broader field team to plan and implement changes.
• Lead development of all consultant incentives to align to consultant journey / duplication model and grow the consultant base and lifetime value. Evolve these programs to improve ROI.
• Assess current recognition programs, determine future strategy to improve return on investment, and implement in alignment with the consultant journey revamp.
• Partner closely with field support, events, communication, and development teams to deliver recognition strategy.
• Measure recognition results and evolve programs to improve ROI.
• Provide effective leadership, direction and coaching to build an impactful and high performing team. Motivates, develops and directs team, while encouraging and building mutual trust, respect and teamwork across departments and the organization.
• In partnership with key field teams, coordinates the development of annual commercial operating plan and ensures seamless implementation rewards and recognition.
• Partner closely with Pampered Chef Leadership and broader field team and to plan and implement compensation plan updates. Create multi-year roadmap to revise programing based on assessment, market, Pampered Chef’s European Comp Plan and field feedback.
• Serves as the expert voice on field dynamics and recognition.
• Ensures all programs are managed effectively meeting agreed upon SLAs, budgets, communications cadence, logistics, tracking, and reporting

Competencies for success:

• Strategic Mindset – Forward-thinking with the ability to develop programs that resonate with all consultant segments. Simultaneously develops short term incentives while thinking through long term strategies that shift consultant recruiting, performance, and retention.
• Business Insights – Understands the business model and its levers to propose the programs and strategies that will drive the greatest impact for our consultants. Understands quantitative and qualitative aspects that will motivate consultants; has a test and learn mentality to iterate and develop the highest value programs.
• Decision Quality – Collects and assesses data from various sources to make fact-based decisions and rallies stakeholders to move the organization forward.
• Collaborates – Understands stakeholders’ roles & responsibilities to partner across the organization to execute programs; build consensus across the organization, but not at the expense of moving forward.
• Drives Results – Is results-oriented; operationalizes great ideas; delivers results that drive value for our consultants and our business.

Education and Experience:

• Bachelor’s degree with deep experience in sales strategy and leadership.
• Experience in Direct Sales, Party Plan and/or Network Marketing is required.