Vivid Seats
Chicago, IL

Head of Compensation

| Chicago
Apply now
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The Opportunity:
At Vivid Seats we believe that our employees are essential to our success, and our reward programs play a critical role in attracting, motivating and retaining the best talent. We are looking for a Director of Compensation to refine and drive Vivid Seats' Compensation philosophy and practices. The ideal candidate will have significant experience with executive compensation, broad-based compensation, and equity program administration.

The role will oversee and evolve our internal compensation processes and platforms, design optimal total rewards programs, and align rewards with our performance management practices.

Reporting to the Chief People Officer, you will be a trusted advisor to our C-suite, Leadership and Compensation Committee as well as develop and manage Executive and broad-based compensation best practices, including market survey submission, job matching, comp bands and annual benchmarking. You will also have a key role in equity program planning, administration and communication.

In this role you will:

Build strong functional foundation:

  • Benchmark all compensation programs and plans to ensure internal equity and market competitiveness; ensure alignment with our business growth, financial and people team priorities
  • Manage the compensation cycle, including completion of a balanced portfolio of surveys, annual benchmarking and creation of salary bands
  • Lead the broader HR team through regular benchmarking cycles to educate, analyze and assess market data, industry trends, and best practices
  • Lead the annual compensation review processes, from devising program strategy to training managers to reviewing recommendations
  • Evaluate and implement process improvements to the HRIS, which may include tools or systems that optimize our compensation workflows
  • Own compliance with respect to all compensation programs

Communicate and Collaborate:

  • Build strong partnerships with the HRBP, Talent, Payroll, Legal, Finance and Accounting teams as well as our compensation consultants and 3rd party vendors
  • Develop compensation communications and educational materials to ensure that compensation programs are fully understood and appropriately valued by all stakeholders; includes the individual communication packages associated with all equity awards
  • Design and train managers and HR professionals on key compensation issues, concepts, or processes
  • Strategize with the Talent Acquisition team to develop competitive offers rooted in market data and aligned with our compensation philosophy for new hires and existing employees

Advise and Guide:

  • Serve as the key owner of our work for our Compensation Committee and Board of Directors
  • Utilize prior experience to help inform our work and strategic direction in both current and new markets
  • Drive analytical rigor and deep analysis on the effectiveness and competitiveness of existing programs
  • Innovate and react quickly as business and market realities change, staying up to date on best practices and trends; bring global knowledge of forward-thinking practices in rewards to design practices that fit best with Vivid Seats' goals and culture

To be successful, you'll need:

  • 10+ years of progressive experience in Compensation, ultimately leading a Compensation function or as a consultant leading and advising multiple clients. Experience must include Equity design, planning, administration and Executive Compensation
  • Extensive exposure to building and successfully executing Compensation strategies for hyper-growth technology companies
  • Track record of effectively partnering with a Board/Compensation Committee as well as internal senior stakeholders
  • Deep analytical skills with the ability to translate data and trends into key insights and recommendations; financial prowess and ability to build and manage budgets, models, etc.
  • Proven ability to track, prioritize and drive to success multiple concurrent projects with a strong operational background
  • Hands-on, resourceful, forward-thinking driver, drawn to building from ambiguous and unsolved problems and have an "own the outcome" mindset
  • Proven ability to influence and partner with a diverse group of stakeholders, able to partner with deeply technical as well as operational, business-minded leaders on key Compensation topics
  • Openness and flexibility when partnering with internal stakeholders, balancing compensation best practices with dynamic business needs
What We Offer:
Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. Experiences Matter - which is why we continue to grow year over year. Working at Vivid Seats puts you front and center at the opportunity to scale our best in class platform that allows our fans to sit closer and experience more. 
At Vivid Seats, you will have the opportunity to work with the flexibility and speed of a startup; while operating at massive, profitable scale. We keep our teams lean, allowing each employee direct accountability of creating a positive ticket buying experience. We are relentless and move quickly to release new features and content to our applications. Good ideas are heard and implemented, and hard work rewarded. Being a part of our team means having the ability to drive impact and own the innovation that connects our tens of millions of unique monthly users to the memorable experiences that only live events create. 
We are passionate about creating memorable experiences for our fans and the best in class experience for our employees. Vivid Seats offers competitive compensation levels, individual and team-based bonus
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Where we are

Located in the Loop near major transportation lines including Ogilvie and Union stations, as well as the Brown, Purple, Green, and Blue CTA lines

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • JSFFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • JSPFrameworks
    • DockerFrameworks
    • KubernetesFrameworks
    • AWSFrameworks
    • AuroraFrameworks
    • SpringbootFrameworks
    • Elasticsearch Frameworks
    • RedshiftFrameworks
    • PandasFrameworks
    • JuliaFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • Constant ContactEmail
    • MailChimpEmail
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What are Vivid Seats Perks + Benefits

Vivid Seats Benefits Overview

We make it easier for you to give it your all. While you are transforming the live event industry, we will take care of you and people who matter to you.
We've got you cover with a variety of Health, Dental and Vision packages to help fit your needs; 100% Employer Paid Life Insurance, AD&D and EAP; STD and LTD.
One of the most competitive 401 (k) programs on the market.
Continuing education opportunities and rewarding performance incentives
PTO, Maternity and Paternity policies that afford you the flexibility to take planned time off as needed.
In-office happy hours, holiday and summer events, company-sponsored sports leagues, catered lunches.
Stocked kitchen with healthy snacks!

Culture
Volunteer in local community
Committed to partner with organizations and causes that are important to our employees and our communities.
Partners with Nonprofits
Corporate Social Responsibility is important to us - we have a team dedicated to leading these efforts both in a local and national scope.
Friends outside of work
Eat lunch together
Intracompany committees
Vivid Cares, Vivid Cleats, the FUN Committee are just a few examples of how we partner to execute initiatives that are important to our employees!
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Employees trained on best practices supporting data-driven decisions - starting with recruiting and hiring.
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

We offer credits and discounts on tickets to attend your favorite events along with great health insurance plans with healthy employer subsidies (like monthly care packages!) and pre-tax commuter benefits. All employees are encouraged to use no questions asks mental health days and a floating holiday. When in the office we host catered lunches and regular happy hours to recognize birthdays and celebrate successes. Our corporate office provides a fully paid in-building gym membership for morning yoga or lunchtime run. Employees are also able to work remotely, providing the balance life requires, when we need it.

An Insider's view of Vivid Seats

How does your team reward individual success?

We are encouraged to take ownership of our work and continue supporting technologies we work on, well into production and beyond. Having coworkers who care so genuinely about not only my individual success, but also the company's success, makes working for Vivid Seats extremely rewarding.

Lana M.

Sr Quality Engineer

What projects are you most excited about?

At Vivid Seats you are always working on something exciting and challenging which not only keeps you committed but also foster personal growth. Currently, my team is working on implementing a screen which will be highly personalized to the users and will help promote continuing engagement.

Sumedha G.

Software Engineer

How does the company support your career growth?

Vivid Seats is full of opportunity, where giving it your all is rewarded and being challenged is encouraged. If you are keen to learn, and want to accelerate your personal and professional growth, there is no limit as to how much you can achieve.

Keshav V.

Director of Engineering

How do you empower your team to be more creative?

At Vivid Seats, we recognize that creativity is driven by empowered teams who make their own decisions and can implement their best ideas themselves. We also make sure that information is available and flowing between functions and teams, through regular townhalls, product-tech all hands, scrum of scrums, etc., to foster employee engagement.

Riza C.

Director of Product Management

What's the biggest problem your team is solving?

We're always aiming to solve complex problems that improve the experience of countless customers. As a product team, I’m impressed at how well we collaborate across the organization, and that we do so in a way that highlights each of our skill sets that ultimately makes our products – and each of us – better.

Jarid M.

Sr Product Manager

Vivid Seats Jobs in Chicago
22

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Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
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Content
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Sr. iOS Engineer

Vivid Seats
Chicago
14 hours ago
+62
As an iOS Engineer you will help architect, develop, and maintain the Vivid Seats iOS App. You'll research and incorporate modern best architectural standards, refactor our code base when necessary, and scale the consumer facing Vivid Seats app that has millions of downloads.  Our team works with a Swift codebase, utilizing a VIPER-derived architecture, and emphasizes custom built solutions over third-party. Our mobile engineers collaborate with our Product, Quality and Design Teams to select technology, optimize our current experience, and implement product differentiators to improve the experience for our users. We've built lean and empower teams to look critically at our apps, innovate, and drive new solutions forward. Our delivery teams work together- standardizing the way we write code across platforms and providing ownership that extends beyond individual teams. 

Fraud Agent (Days)

Vivid Seats
Chicago
2 days ago
+62
As a member of the Verification Team, the Fraud Agent will be responsible for reviewing and investigating transactional data to help protect against losses due to fraud. This person will work closely with Accounting, Sales, Seller Services and Customer Service in various scenarios to limit the risk of Vivid Seats. 

Account Manager

Vivid Seats
Chicago
2 days ago
+62
Our Account Manager works within the Investment Team to ensure the efficient acquisition and accuracy of our contractual assets while maintaining relationships with established partners and vendors. You will help to secure new vendors and provide key insights into supply chain factors affecting our retail marketplace. This is a unique opportunity to utilize your organizational and communicative skills to enhance your career in the sports and live event industry. 

Android Engineer

Vivid Seats
Chicago
2 days ago
+62
This position is open to fully-remote candidates who can work from anywhere in the United States and Canada. Candidates also have the option to work from one of our office locations in Chicago or Toronto. Who we are: Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections.

Head of Compensation

Vivid Seats
Chicago
2 days ago
+62
The Opportunity:At Vivid Seats we believe that our employees are essential to our success, and our reward programs play a critical role in attracting, motivating and retaining the best talent. We are looking for a Director of Compensation to refine and drive Vivid Seats' Compensation philosophy and practices. The ideal candidate will have significant experience with executive compensation, broad-based compensation, and equity program

Inventory Operations Associate

Vivid Seats
Chicago
3 days ago
+62
 As our online ticket marketplace continues to grow, we are looking to add a driven individual to our Skybox Fulfillment Team. The Inventory Operations Associate will partner with the operations team in managing seller ticket fulfillment using our Skybox Point of Sale (POS) system for our marketplace. You will provide support for sellers and marketplaces by developing expert-level knowledge of Vivid Seats' Skybox POS system, the seller community, and our marketplaces. This opportunity is a unique experience to build your communication skills, negotiation tactics, and problem-solving skills on a fast paced and motivated team. 

Software Engineer II

Vivid Seats
Chicago
3 days ago
+62
As a Software Engineer II you'll make highly visible enhancements to our platform by maintaining and building new features across our Core Java applications. Our teams work with a variety of applications that enable our ability to sell tickets, manage inventory, support our internal users, and provide a great customer experience from the website to the box office.

Business Analyst

Vivid Seats
Chicago
4 days ago
+62
Who we are: Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In Chicago's top 10 places to work in 2021, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers

Product Manager

Vivid Seats
Chicago
1 week ago
+62
This position is open to fully-remote candidates who can work from anywhere in the United States and Canada. Candidates also have the option to work from one of our office locations in Chicago or Toronto.   Who we are: Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. We believe in the power of experiences and are fiercely dedicated to building products that inspire human

Workforce Management Analyst

Vivid Seats
Chicago
1 week ago
+62
The Workforce Management Analyst is responsible for day-to-day efforts related to workforce planning and resource utilization in a multi-channel environment (phone, chat and email). Responsibilities include but are not limited to real-time operational analysis, identifying trends and patterns by leveraging various reporting tools and contact center technologies (i.e. InContact, IEX, etc.) and providing guidance to operational leaders with the purpose of optimizing resources to achieve business objectives.

Senior Manager, Data Engineering - U.S.

Vivid Seats
Chicago
1 week ago
+62
As the Senior Manager, Data Engineering, you'll drive our overall data strategy, develop and scale data systems, and coach engineers at a thriving e-commerce company. You'll influence the transactional systems, analytics platform (warehouse and BI), and data integration, which includes messaging and batch processing. Leading a team at Vivid Seats, you'll stay up to date on new and emerging technologies, plan accordingly to incorporate valuable concepts to enhance our applications, and continually improve the development environment.  

Senior Counsel

Vivid Seats
Chicago
1 week ago
+62
Who we are: Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In Chicago's top 10 places to work in 2021, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers

Email Marketing Specialist II

Vivid Seats
Chicago
1 week ago
+62
Who we are: Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In Chicago's top 10 places to work in 2021, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers

Sr. Application Security Engineer

Vivid Seats
Chicago
2 weeks ago
+62
As a Senior Application Security Engineer, you'll be responsible for partnering with multiple software engineering teams to drive security practices and principles in a fast-paced Agile development cycle. This is a hands-on technical position best suited for a professional with developer expertise and a background collaborating with multiple groups (project, business, architecture, and operational teams) across an organization to enable business goals by melding security into solutions.

Governance Risk and Compliance (GRC) Specialist

Vivid Seats
Chicago
2 weeks ago
+62
As a Governance Risk and Compliance (GRC) Specialist, you'll be responsible for strengthening our governance and compliance program to ensure adherence with regulatory requirements and industry best practices. You will partner across corporate, operations, and technology teams to implement tools and practices to enhance our processes related to third-party risk management, business continuity planning, controls assurance, and external auditor engagement.

Web Engineer

Vivid Seats
Chicago
2 weeks ago
+62
As a Web Engineer, you will build and support systems responsible for the acquisition of multi-million dollar monthly revenue. You will work on the latest front end technology stack and make decisions which will directly impact the final product. Following front end development best practices, you’ll be responsible for developing frameworks that scale to the needs of other internal development teams at Vivid Seats.  

Investment Analyst

Vivid Seats
Chicago
2 weeks ago
+62
Who we are: Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In Chicago's top 10 places to work in 2021, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers

Operations Fulfillment Manager

Vivid Seats
Chicago
3 weeks ago
+62
As an Operations Fulfillment Manager, you will lead a high performing team to carry out our marketplace fulfillment needs. The fulfillment operations team directly impacts critical aspects of our company's strategic success, working with large sellers to timely and accurately fulfill all their ticketing inventory. This position will be responsible for overseeing the entire operations fulfillment team, providing coaching and mentorship to guide career development and elevate the fulfillment department.

Sr. Performance Marketing Specialist

Vivid Seats
Chicago
3 weeks ago
+62
Our team is seeking a Senior Performance Marketing Specialist to work with Paid Search, Display, and Social Media. This person will play an integral role in managing and optimizing one of the industry's largest Paid Search accounts. 

Senior Software Engineer

Vivid Seats
Chicago
3 weeks ago
+62
This position is open to fully-remote candidates who can work from anywhere in the United States and Canada. Candidates also have the option to work from one of our office locations in Chicago or Toronto. Who we are: Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections.

Digital Content Specialist I

Vivid Seats
Chicago
3 weeks ago
Who we are: Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In Chicago's top 10 places to work in 2021, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers

Product Designer

Vivid Seats
Chicago
3 weeks ago
This position is open to fully-remote candidates who can work from anywhere in the United States and Canada. Candidates also have the option to work from one of our office locations in Chicago or Toronto. We strongly encourage all interested applicants to apply to our open roles regardless of how many qualifications they meet. Most of our posted positions have a degree of flexibility in the stated requirements. The Opportunity:As a Product