Alliant Credit Union
We set the standard for simple and rewarding digital banking.
Rolling Meadows, IL

Human Capital Business Partner at Alliant Credit Union

| Northwest Suburbs
Sorry, this job was removed at 4:50 p.m. (CST) on Monday, October 19, 2020
Find out who's hiring in Chicago.
See all HR jobs in Chicago

Start a Rewarding Career with Alliant


What will your day look like?

You will be responsible for serving as an internal business partner that supports/facilitates the development of culture and key capabilities for the organization and is responsible for securing and maintaining a productive, diverse, and engaged workforce, comprised of the best talent. This is a highly visible role serving as a consultant to various business functions. The incumbent will play an important role in achieving the Human Capital strategy through their ability to align people with business strategy and support and manage change. The Human Capital Business Partner will help drive and deploy integrated talent management, employee development, compensation, performance management, organization transformation and workplace strategies. Work requires a proactive anticipation of the employee experience across the organization to ensure the optimization of right-fit talent and effective leadership of individual and workgroup performance. Resources to do the job require strong organization and planning skills, a passion for continuous improvement and the cultivation of an outstanding work environment, ability to influence and earn the trust of business leaders and their teams to take action. 


Do you see yourself doing this?


  • Serve as a primary partner and consultant to leaders and employees on all employee relations issues
  • Participate in strategic workforce planning sessions and support change implementation, including but not limited to impact analysis, execution and communication
  • Partner with leaders to create and/or update job descriptions to ensure accurate reflection of job duties and required training/experience
  • Manage and evaluate requests regarding title and compensation changes ensuring alignment with our long-term business strategy
  • Provide counsel and thought partnership to leaders regarding employee performance, coaching and counseling, individual and team behavior, and cultural adaptation/alignment
  • Oversee the performance management process, ensuring a consistent approach across the organization that emphasizes individual development and regular and dynamic coaching and feedback
  • Assist and support the administration of 360 degree reviews, talent reviews and succession planning processes as well as development plans and execution
  • Review and analyze exit interview and employee relations quantitative and qualitative data, follow up with leaders as needed and recommend changes to programs/policies to ensure legal compliance and to further enhance the employee experience
  • Assist with the design, management and facilitation of employee onboarding and cultural introduction to the Credit Union
  • Identify and recommend development programs that narrow competency gaps and enable the organization to achieve its strategic goals
  • Drive engagement and leverage the diverse inclusion of talent at all levels of the organization by diving deep to understand business goals, constraints, strengths, and opportunities
  • Own and/or assist with employee communication design, messaging and timeline management for internal projects; crafting and publishing a variety of materials such as presentations, intranet content, etc.


What makes you a great fit?

You’ll be a great fit if in addition to the completion of a Bachelor’s degree in Human Resources, Business, or related field; Master's degree preferred, 6 + years' HR experience with 3 or more years' experience in performance management and employee relations, and you have:


  • Superb verbal and written communication skills
  • Strong organizational and planning skills with the ability to work independently
  • Excellent customer service and follow-up skills
  • Demonstrated ability and experience in consulting as a business partner
  • Strong business acumen with outstanding interpersonal skills
  • Ability to influence at all levels of the organization with proven negotiation, conflict resolution, influencing and stakeholder management skills
  • Ability to organize and track quantitative data, identify trends, and provide actionable recommendations
  • Strong knowledge of US labor laws and respective regulations
  • Demonstrate analytical curiosity; proactively seek solutions and present recommendations that drive improved business outcomes
  • High level proficiency in Microsoft Product Suite

When you’re happy, we’re happy!

As a thank you for joining our team, you’ll benefit from:


  • Competitive medical, dental, and free vision benefits
  • Competitive compensation plan
  • Contributions towards gym memberships
  • Generous PTO and banking holidays off
See More
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Where we are

1600 Golf Road, Rolling Meadows, IL 60008

Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks

What are Alliant Credit Union Perks + Benefits

Alliant Credit Union Benefits Overview

Alliant constantly works on improving its Employee Value Proposition. Our Human Capital Group team seeks ongoing employee feedback to continue to raise the bar on employee-focused benefits, making updates to the existing and adding new benefits every year.

Volunteer in local community
Alliant participates in local volunteer activities such as Fantasy Flight, Plane Pull, Feed My Starving Children & more. In addition, we offer 8 hours of paid volunteer time benefit for all employees.
Friends outside of work
Eat lunch together
Intracompany committees
Alliant has Employee Events & Community Engagement team, the ACU Foundation, Brand Journalism/Alliant Reporters team, on-site Toastmasters club & Women's Resource Group.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Documented equal pay policy
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Alliant employees can contribute up to $2750 annually to their medical FSA and $5,000 to dependent care FSA.
Disability Insurance
Disability insurance covers 66.7% of annual salary up to $10000 monthly maximum payout.
Dental Benefits
Preventive services covered at 100%, Basic services covered at 80%; Major restorative services covered at 50%; Orthodontics covered at 50%
Vision Benefits
Alliant offers free vision benefits to its employees. The vision benefits plan covers 100% for annual eye exams after $10 copay and $150 for glasses and contact lenses annually.
Health Insurance Benefits
Our insurance policy covers up to 85% of out of pocket expenses.
Life Insurance
Life insurance is equal to 1 times an employee's annual salary.
Pet Insurance
Our pet insurance policy covers up to 90% of out of pocket expenses.
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
Alliant matches 100% of employee’s contribution up to 5% of salary
401(K) Matching
Alliant provides employees with a 401(k) matching plan managed by Fidelity. We match 100% of contributions up to 5% of an employee's annual gross pay.
Performance Bonus
In four out of the last five years, Alliant’s bonus payouts were above 100% with the 2018 bonus payout at 113%.
Match charitable contributions
The Alliant Credit Union Foundation also matches employee donations made to non-religious, non-political 501(c)(3) organizations up to a total of $200 per person per calendar year.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 6 weeks of parental leave for the primary caretaker. We also provide 2 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Alliant provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Employees who have been with the company for 12 months are eligible for up to 26 weeks of family medical leave.
Vacation & Time Off Benefits
Generous PTO
Our employees receive between 21 and 31 days per year of paid time off based on years of service.
Paid Volunteer Time
Our employees receive 8 hours per year of paid volunteer time.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Employees can withhold up to $265 per month pre-tax for transit expenses and up to $265 per month pre-tax for parking expenses.
Company Outings
Alliant hosts between 4 and 6 major employee events in a year, including the Annual Volleyball Tournament, annual summer party and employee appreciation day celebration.
Stocked Kitchen
Currently, Alliant offers free snacks, free hot beverages and bottled water during the day, free lunch/food events on occasion and bi-weekly free fruit.
Some Meals Provided
We offer employees A parking subsidy.
Fitness Subsidies
Alliant reimburses its employees up to $35 per month for gym, health and fitness services and activities.
Professional Development Benefits
Job Training & Conferences
Alliant offers employees professional development opportunities like Annual individual budget for training, onsite training courses and the ability to attend job-related conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5250 with a maximum total match of $5250.
Diversity Program
Lunch and learns
Alliant hosts lunch and learn and hour with the leader meetings once per quarter, giving our employees to hear from our executive and senior leadership teams.
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Alliant constantly works on improving its Employee Value Proposition. Currently, Alliant offers free snacks, free hot beverages and bottled water, free lunch/food events on occasion, personal concierge service, on-site package/mailing service, massage therapy, discounted ticket sales, car wash, dry cleaning, convenience store, vehicle maintenance, banking and a gym at our headquarters location.

Our company works hard to create a work environment that allows our employees to maintain a healthy work/life balance. We encourage our employees to take advantage of flexible hours and offer an option to work remotely. Alliant also offers a very generous PTO package, which starts new employees with 21 PTO days annualized in their first year of employment.

The well-being of our employees and their families translates to productivity and commitment to their jobs. That is why we constantly work on launching new benefits that will help them find the best medical care at the lowest cost and get the help they need with convenience and without unnecessary stress.

Jobs at Alliant Credit Union

All Jobs
All Jobs
Data + Analytics
Dev + Engineer
Tap to close

Sr. Business Intelligence Engineer

Alliant Credit Union
4 hours ago
You will be responsible for collaborating with business teams and data owners to successfully implement and maintain enterprise level business analytics and data warehousing solutions. The ideal candidate must be able to support our business partners with their reporting needs, via dashboards, Business Object reports, mobile reporting, and self-service analytics requirements. Work involves moderate to complex difficulty in working on multiple high-level projects concurrently. Candidate must have a medium to expert level at designing, implementing, and operating our Business Intelligence toolkit. Additional requirements include experience in the financial industry and understanding requirements management process, and report testing and validation process.

Manager, Residential Loan Production

Alliant Credit Union
1 day ago
You will oversee the sales activities of the Retail Mortgage department.  Work involves moderate difficulty in developing a sales team to meet and exceed lending goals.  Resources to do the job require reliance on technical knowledge of lending guidelines, credit union policies and procedures. 

Director, Identity & Access Management

Alliant Credit Union
1 day ago
You will be responsible for thought leadership, strategic direction and operationalization of Alliant’s IAM program. The Director is expected to drive the transformation and maturity of IAM program that meet business and security objectives. Through collaboration with Human Capital and business stakeholders and other IT and Security teams, the incumbent will ensure Alliant’s security posture is strong, proactive and ready to meet today’s business challenges. Resources to do the job require sound and proven leadership ability, strong analytical skills, and technical expertise in the area of Identity and Access Management.

Director, Member Care Center

Alliant Credit Union
2 days ago
You will be responsible for the strategic leadership and oversight of Alliant’s telephone channels and related phone functions. The incumbent is responsible for the overall direction of the call center to ensure an outstanding member experience, improved call efficiency, low abandonment, increased share of wallet and employee product knowledge, training and engagement. The phone channel serves as the primary “branch” for the High Digital Transactor segment and PIM target market segment, which are the market segments critical to Alliant’s long-term strategy success.  Resources to do the job require superior critical thinking skills, performance management and employee development practices with comprehensive experience in call center technologies and practices. The Director, Member Care must be passionate about the voice of the member and enhancing the member experience.

Residential Loan Officer - Outside Sales

Alliant Credit Union
2 days ago
You will be responsible for the development of new mortgage business from both credit union members and noncredit union referral sources. Work includes prospecting non-member borrowers and referral sources as well as prospecting to credit union provided lead opportunities. Resources to do the job include knowledge of credit union products and mortgage guidelines, as well as an overall knowledge of mortgage lending and current market conditions.

Supervisor, Loan Servicing

Alliant Credit Union
2 days ago
You will be responsible for leading and managing all day to day aspects of the Akcelerant product life cycle and strategy. In addition, the Supervisor will oversee all Credit Bureau Reporting requirements, changes and strategy to ensure Alliant is compliant with all state and federal regulations regarding credit reporting and credit disputes. The Supervisor will partner with leaders in consumer lending to identify and implement solutions and systems that drive automation and process improvements that transforms the business to maximize the effectiveness and productivity of consumer lending. Resources to optimize job performance require a change leader that creates long term technical wealth.  The Supervisor will work with the Business Risk Office, Compliance, Legal and Audit to identify, monitor and report on key performance metrics, resolve and monitor issues, and implement changes as a result of new or updated regulatory requirements.    Resources to do the job require reliance on technical knowledge of consumer lending products, policy, procedures, and performance management.

Loan Servicing Representative

Alliant Credit Union
2 days ago
You will be responsible for servicing consumer loans from post-origination through early stages of delinquency, or until pay off.  The incumbent will assist members with vehicle title requests, gathering sales tax, preparing loan payoffs, monitoring insurance coverage, ensuring accurate loan information, creating miscellaneous reports and ultimately reducing potential losses to the credit union. Responsibilities include serving as a resource to the frontline for loan servicing questions and ensuring that internal and external customers receive exceptional customer service. 

Member Service Consultant (Call Center)

Alliant Credit Union
Northwest Suburbs
3 days ago
The Member Service Consultant is the voice of Alliant Credit Union and serves a critical role in our member experience. Successful candidates have a genuine interest in helping people and finding solutions to their needs. Our Member Care Center isn’t a typical call center environment – we make it comfortable so you’re able to effectively handle a high volume of phone calls from our members with quality and care. Our total compensation and total rewards are highly competitive within the industry.

Supervisor, Consumer Loan Underwriting

Alliant Credit Union
Northwest Suburbs
4 days ago
The Supervisor, Consumer and Home Equity Loan Underwriting and Funding is responsible for managing the daily operations and activities of the direct consumer and home equity loan underwriting and funding teams. The incumbent will manage and monitor the daily workflow of applications through the CLOS system and provide guidance and direction to the underwriting and funding staffs while monitoring productivity. Responsibilities will also include providing direction to team members on work priorities, resolving operational issues, increasing automated decisioning of loan applications, and will be responsible for monthly reporting on all underwriting and funding activities. The Supervisor provides direction to staff on risk tolerances in underwriting while expanding and improving loan approvals in the lower credit tiers.  The incumbent will be required to leverage resources and have full knowledge of Alliant’s consumer loan underwriting and loan funding policies and procedures. General direction is received from the Manager, Consumer Loan Underwriting and Processing.

Sr. Financial Analyst

Alliant Credit Union
Northwest Suburbs
4 days ago
You will be responsible for partnering with cross-functional team members to co-lead planning, forecasting and analytical efforts to deliver Alliant’s financial commitments, balanced with a sense of integrity and fiscal responsibilities. For assigned business functional areas, will direct and lead the annual planning, rolling forecasts, and 3-5 year business planning including formulation of Income Statement, Balance Sheet, cost center-level expense planning, headcount analyses, and presentations to senior management team. This role will have a concentration of work related to development of financial analysis capabilities. Work involves moderate difficulty in interpreting and converting analyses into practical business decisions and support.  Resources to do the job require proven analytical ability, advanced systems skills, the ability to collaborate with peers, and lead teams. 

Associate Product Manager - Consumer Lending

Alliant Credit Union
5 days ago
You will be responsible for driving growth and ensuring operational excellence for the Consumer Lending line of business. The incumbent will plan and execute the marketing strategy for Credit Cards, Auto, RV and Personal Loans with both internal teams and third party partners. The Associate Product Manager, Consumer Lending will also demonstrate operational leadership through the effective management of compliance and issue remediation activities. Resources to do the job require building collaborative relationships across the organization and managing multiple, simultaneous projects and deadlines.

Collections Representative

Alliant Credit Union
Northwest Suburbs
1 week ago
You will be responsible for servicing early stages of delinquency for member loan and depository products including, but not limited to: credit cards, mortgages, auto, student and personal loans.  Work involves making and receiving calls to members to facilitate one-time payments, performing transfer transactions between Alliant accounts, updating member contact information and establishing automatic payments or third party authorizations.  The incumbent will provide an enhanced member experience while performing basic loss prevention activities.

Secondary Market Analyst

Alliant Credit Union
1 week ago
You will serve as a contact for developing and administering secondary market initiatives; selling and purchasing mortgage loans; assisting in the oversight of the relationships with third party market participants including, but not limited to, Fannie Mae and Freddie Mac. The Analyst will build close relationships with internal and external partners to ensure timely delivery of loans at the negotiated price.

Member Experience Data Analyst

Alliant Credit Union
Northwest Suburbs
1 week ago
You will be responsible for breaking down complex data sets into structured analysis and offering “Insights as a Service” to key stakeholders across the organization. This individual will create recurring and ad-hoc reports/dashboards and deliver findings that result in actionable recommendations that positively impact and influence operational efficiencies and the member experience. You will have a passion for problem solving, an intellectual curiosity to dig deep into root causes, along with the ability to think conceptually, analytically and creatively.

Manager, Loan Servicing & Operations

Alliant Credit Union
Northwest Suburbs
1 week ago
You will be responsible for leading the operational day-to-day business processes, technical platforms, and vendor relationships to optimize and oversee Consumer Lending’s Loan Servicing activities.  The incumbent is responsible for leading the team and attaining objectives by working with members to secure titles, update payment methods, ensure accurate loan information and ultimately successful repayment.  In addition, the manager will lead quarterly efforts to comprehensively document and update all procedures and policies for department manuals.  The manager will work with Loss Prevention to facilitate proper filing/return/management of all required paperwork (i.e. SCRA, Assistance Programs, GAP/MCP/MRC/CPI/Deceased accounts claims, etc.) and partner with Consumer Lending leaders and other key stakeholders on strategic digital transformation initiatives to ensure scalability.  Responsibilities include improving the member experience and creating self-service solutions for our members, thus increasing efficiencies across the business. The incumbent will ensure proper oversight of timely and accurate credit reporting, dispute response and member credit reporting questions, as well as interfacing with credit reporting agencies.  Resources to do the job include highly effective skills in planning, training, motivating, evaluating, analyzing, preparing monthly performance reports, and directing a team while ensuring compliance with all applicable collections laws, and credit union processes/policy and regulations.