Senior Payroll Specialist

| Chicago | Hybrid
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We strongly encourage all interested applicants to apply to our open roles regardless of how many qualifications they meet. Most of our posted positions have a degree of flexibility in the stated requirements.
The Opportunity:

Are you a hands-on payroll professional with keen attention to detail and the ability for improving processes? We are looking for a motivated individual with high analytical capacity, attention to detail, and strong technical and interpersonal skills to join our team!
As the Payroll Specialist, you will be accountable for the accurate and timely processing, reporting, and support for all Vivid Seats payroll in the US and Canada. As a payroll subject matter expert, you'll use your excellent communications skills to serve as a consultant to colleagues and employees on payroll related inquiries while ensuring compliance with regulations applicable to payroll. You will play a key role in helping design and refine the policies and procedures to ensure seamless information flow between HR, Finance and Accounting teams.
Responsibilities: 

Payroll processing:

  • Prepare and process multi-state payroll for US and Canada payroll using ADP Workforce Now, researching and resolving employee payroll and ADP system inquiries or issues
  • Process salary increases, terminations, retroactive and prorated payments
  • Process child support orders, wage assignments, garnishments, and tax levies
  • Generate and audit the full payroll process
  • Ensure the accuracy of all statements issued to employees and taxing authorities and for general ledger transactions
  • Coordinate and plan year-end W-2 processing

Reporting and reconciliations:

  • Process 401K Funding (Fidelity) and maintain the 401K system
  • Reconcile benefits enrollments and deductions
  • Prepare accounting journal entries and accruals (NetSuite)
  • Oversee employee expense reimbursements

Domain expertise:

  • Keep up to date and ensure compliance with all state, local, and federal regulations and requirements
  • Partner with ADP to ensure accurate filing of payroll tax returns, reports and documents
  • Coordinate annual 401k and workers compensation audits

Process leadership:

  • Lead payroll projects and continuously look for ways to automate and improve payroll processes (i.e. auditing and reconciliation), streamline inefficiencies, enable reports for collaborating with HR, Compensation and Finance teams
  • Train the organization on best practice use of ADP; time clock, employee access, managerial approvals, basic reporting, navigation and self-service

To be successful, you'll need:

  • Bachelor's Degree in Accounting, Finance or relevant business discipline
  • 3+ years of experience within a payroll or accounting department. Experience with ADP Workforce Now preferred
  • Desire to increase payroll knowledge and expand overall responsibilities
  • Advanced Microsoft Excel skills, including experience with complex reconciliations
  • Incredible attention to detail and ability to self-audit
  • Experience enabling and generating reporting and analytics
  • Strong business acumen and genuine interest in learning the business
  • Experience with software systems, integrations and conversions preferred
  • Strong communication and collaboration skills

What We Offer: 
Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. Experiences Matter - which is why we continue to grow year over year. Working at Vivid Seats puts you front and center at the opportunity to scale our best in class platform that allows our fans to sit closer and experience more. 
 
At Vivid Seats, you will have the opportunity to work with the flexibility and speed of a startup; while operating at massive, profitable scale. We keep our teams lean, allowing each employee direct accountability of creating a positive ticket buying experience. We are relentless and move quickly to release new features and content to our applications. Good ideas are heard and implemented, and hard work rewarded. Being a part of our team means having the ability to drive impact and own the innovation that connects our tens of millions of unique monthly users to the memorable experiences that only live events create. 
 
We are passionate about creating memorable experiences for our fans and the best in class experience for our employees. Vivid Seats offers competitive compensation levels, individual and team-based bonus opportunities, 401K matching, a generous benefits package and Flex PTO policy plus a variety of workplace perks.

Location:
Our offices are located at:
111 N. Canal Street
Chicago, IL 60606

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • DockerFrameworks
    • JSFFrameworks
    • KafkaFrameworks
    • KubernetesFrameworks
    • Node.jsFrameworks
    • OAuthFrameworks
    • React NativeFrameworks
    • SpringFrameworks
    • TerraformFrameworks
    • Vue.jsFrameworks
    • AWS RedshiftDatabases
    • ElasticsearchDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • New RelicServices
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • BrazeCRM
    • BrazeEmail
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management

Location

Located in the landmark Marshall Fields building, Vivid Seats brand new HQ incorporates modern design, collaborative spaces, and the excitement of live events to create an innovative workplace. We are centrally located near public transportation hubs, shops, restaurants and entertainment venues.

An Insider's view of Vivid Seats

How does your team reward individual success?

We are encouraged to take ownership of our work and continue supporting technologies we work on, well into production and beyond. Having coworkers who care so genuinely about not only my individual success, but also the company's success, makes working for Vivid Seats extremely rewarding.

Lana M.

Quality Engineering Manager

What are Vivid Seats Perks + Benefits

Vivid Seats Benefits Overview

We make it easier for you to give it your all. While you are transforming the live event industry, we will take care of you and people who matter to you.
We've got you cover with a variety of Health, Dental and Vision packages to help fit your needs; 100% Employer Paid Life Insurance, AD&D and EAP; STD and LTD.
One of the most competitive 401 (k) programs on the market.
Continuing education opportunities and rewarding performance incentives
PTO, Maternity and Paternity policies that afford you the flexibility to take planned time off as needed.
In-office happy hours, holiday and summer events, company-sponsored sports leagues, catered lunches.
Stocked kitchen with healthy snacks!

Culture
Volunteer in local community
Committed to partner with organizations and causes that are important to our employees and our communities.
Partners with nonprofits
Corporate Social Responsibility is important to us - we have a team dedicated to leading these efforts both in a local and national scope.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Employees trained on best practices supporting data-driven decisions - starting with recruiting and hiring.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
All employees are offered equity as part of our total rewards package.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

We offer credits and discounts on tickets to attend your favorite events along with great health insurance plans with healthy employer subsidies (like monthly care packages for our remote employees!) and pre-tax commuter benefits. All employees are encouraged to use no questions asks mental health days and a floating holiday. When in the office we host catered lunches and regular happy hours to recognize birthdays and celebrate successes. Our corporate office provides a fully paid in-building gym membership for morning yoga or lunchtime run. Employees are also able to work a hybrid schedule, providing the balance life requires, when we need it.

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