People Operations Coordinator at FOURKITES

| Chicago
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We are excited to bring on a People Operations Coordinator to join our progressive and dynamic Human Resources & Talent team. The top candidate will possess strong core human resources generalist experience, knowledge of all HR functional areas, and have drive, smarts, and integrity to bring to our team. We are seeking an energetic professional with high career potential that has demonstrated success managing people operations in high-growth tech orgs. 

  • Manage people operations and core hr tasks, including on-boarding/off-boarding, HRIS, core HR platforms (feedback and performance management, 401k, etc).
  • Continuously bring forward ideas and action plans to ensure FourKites maintains an effective and impactful employee experience. 
  • Ownership of Benefits Admin relationship and open enrollment process
  • Responsible for communicating initiatives or updates to the org as it relates to the employee experience. 
  • Manage hr metrics and data analytics
  • Liaison with Finance & Payroll teams 
  • Manage necessary compliance and audit reports
  • Manage company handbook, other required hr documents, and employee profiles 
  • Be seen as a value added partner to the people operations team
  • Manage employment verification requests
  • Manage FMLA, ADA, and other EEOC documentation 
  • Keep up to date with the latest HR trends and best practices 
  • Support Tier 1 employee relations issues 

About the Team: 

Our team thrives on people operations and driving best in class employee experiences for multiple offices across the globe while being an HR business partner to our hiring managers and Executives. Our day to day is made up of core hr initiatives, talent development, training and ad hoc HR analytics projects. If you love people operations and also want to contribute to progressive talent and people initiatives beyond core human resources, this is the role and team for you.

About you:

  • High level of self awareness and demonstrated ability to accept and apply feedback for personal and professional growth
  • Proven track record of effective partnership with department and functional leaders
  • Ability to think several steps ahead, develop contingency plans and adjust when needed
  • Good listener balanced with ability to “push back” and challenge constructively
  • Demonstrate conflict management skills 
  • Ability to maintain high level of discretion 
  • Extremely organized, motivated and detail-oriented
  • Ability to juggle multiple projects and work well under deadlines
  • Always “open to possibility”
  • Superb communication, project management, and critical thinking skills
  • Meticulous attention to detail and ability to complete large volumes of work efficiently and effectively
  • Professional, reliable, driven and results-oriented
  • Passion for creating best in class people experiences 

Preferred Qualifications

  • 2+ years HR Generalist experience in fast paced high growth companies
  • Experience tracking & reporting HR metrics including headcount, turnover, and other core HR data
  • Understanding of national employment labor laws and regulations
  • Experience handling employee questions, onboarding processes, managing HRIS, managing benefits enrollment process, and compliance reporting
  • Experience managing or working with culture or fun committee initiatives that elevate the employee experience
  • Experience managing core hr platforms and tools (feedback/performance management tools, recognition platforms, 401k, benefits, etc) 
  • Experience in Software as a Service Industry highly preferred 
  • Bonus: hold a professional certification (SHRM, HCI, HRCI, etc) 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • PostgreSQLDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM


Modern office space with panoramic views of downtown Chicago. Located in the Ogilvie Transportation Building, that's connected to all of downtown!

An Insider's view of FOURKITES

What are some social events your company does?

I'm part of our Hype Squad that helps plan company events, including happy hours, summer and winter parties, co-ed sports teams, DNI groups, and volunteering in the community to name a few. Anyone can join, and it's fun being a part of strengthening a positive and engaging culture.


Talent Acquisition Specialist

What projects are you most excited about?

We are working on a project to add functionality to our platform that will increase our customer’s visibility and add flexibility to our integrations. This has required collaboration between multiple departments to ensure that the scoping of the multiple product enhancement tickets are detailed and address the problems of all stakeholders.


Director, Carrier Operations-Customer Success

How does the company support your career growth?

Our office is really a tight-knit community; people hang out outside of work, everyone gets along and it's a pleasant, open and collaborative culture. I really enjoy working for FourKites because of the great work-life balance, the fact there is a lot of growth opportunities, and I feel like I am working towards both my personal and company goals.


Staff Accountant

What are some social events your company does?

A fun way we like to provide and share recognition is through our quarterly Cheers to Peers, Nice Cream Socials that Kaitlin, our Front Desk and Office Coordinator puts together. It's a great opportunity to provide recognition to others, mingle with different teams, and eat ice cream - what could be better!


Talent Acquisition Specialist

What are FOURKITES Perks + Benefits

FOURKITES Benefits Overview

We provide an elite tier of benefits, have a bias for promoting within, and an array of fun office perks, snacks, happy hours, team events, and company outings.

Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
FourKites has the "Fun Committee" to help create new happy hour ideas, spirit weeks, summer and winter parties, new swag ideas and co-ed sports teams.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
FourKites provides employees with a flexible work schedule that includes Flexible start and end times.
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
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