PMO Lead - HR Transformation at McDonald's Global Technology (Chicago, IL)

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Job Description
Company Description:
McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.
From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements - check them out here !
We are enjoying the flexibility of a hybrid work model, splitting our time between remote work and connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:
  • Take a class at Hamburger University
  • Sample future items in our Test Kitchen
  • Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don't meet every single requirement!
Job Description:
The Global PMO Lead oversees project and program management for the integrated Global People Modernization program to drive orderly and timely project execution and delivery. The Global PMO Lead drives the required management of the program and integrated project/work plan, coordinating resources and activities across all workstreams and adjacent programs. The Global PMO Lead partners with the 3rd party vendor Solution PMO Lead to administer and operate within different project management areas, specifically ensuring the tracking and completion of activities within the client team.
Key Responsibilities:
  • Work with SI Program management to establish program and project strategy, approach, workstreams and overall structure and timeline for the initiative.
  • Ensure the program is operating to plan, proactively identifying risk and issues and engaging the right parties to mitigate risk and resolve issues
  • Establish and facilitate program governance and project status forums, ensuring all parties are apprised of actions and decisions
  • Accountable for leading a multi-year initiative leveraging a team of experienced program managers, market resources, and functional subject matter experts.
  • Coordinate and engage with key cross-workstream internal partners (e.g., Work Councils representative, Translation Service partner) to streamline interactions while maintaining line of sight to dependencies required for success
  • Help with implementation and reinforcement of project management methodology
  • Advise leadership and/or business executives at the highest levels about the initiative, leveraging the standard status and communication reporting processes
  • Provide project workplan management support, keeping track of plans, budget, quality standards, deliverables, and dependencies
  • Track and audit project metrics, reporting and project finance management
  • Facilitation of internal and external meetings
  • Monitoring of relationships and dependencies between project areas and active improvement submission
  • Lead a team of project support specialist(s)
  • Organize project resource management, ensuring the proper onboarding /offboarding of program team members, and maintaining adherence to relevant security, data, and access policies in alignment with McDonald's Data and Security Governance Standards
  • Build communication materials for McDonald's Leadership that shows the progress of the project and potential barriers
  • Must be fully vaccinated (i.e., at least 2 weeks after last dose) for COVID-19 and, if hired, present proof of vaccination by start date.
  • Extensive prior program and project management experience leading large scale, global integrated transformation program
  • Leadership, Planning and Execution overseeing the initiative and provides direction and leadership to the team ensuring successful delivery and value realization
  • Stakeholder Management & Communication Planning for the organization
  • Project Change Control and Measure Performance, Project Risk and Issue Management, and adherence to PMO Standards, Processes and Tools
  • Solid ability to engage others in the attainment of the vision for the future. Influences others by enthusiastically sharing the future vision as a means for them to attain their goals
  • Proven ability to establish alliances with other departments and organizations by recognizing dependencies in order to assess potential partnership and commitment to the program
  • Strong ability to develop cooperative relationships to achieve results through win-win relationships
  • Multi-team project plans development using project management software
  • Strong, professional communication skills, with ability to engage with senior managers using appropriate level of detail, terminology, and style
  • PMP Certification or equivalent experience
  • Strong planning and organizing, ability to see the big picture
  • Focus on details, errorless resilient delivery, logical reasoning
  • Proactive in finding opportunities
  • A strong team player, proven team leadership potential
  • Willing to step out of own comfort zone
  • Ability to quickly adapt to changes
  • Uses influence to drive decision making and find resolutions
Additional Information:
McDonald's is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact [email protected]
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
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Located in the heart of the West Loop, a vibrant and rapidly growing tech neighborhood, our new HQ is accessible by all forms of transportation. CTA trains and busses run nearby, while a shuttle from the Metra stations makes it easy for suburban commuters.

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