Who We Are
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and help manage an experience that surpasses expectations.
Recognized on Forbes' Cloud 100 list, Deloitte's Technology Fast 500, Chicago Crain's Top Tech Employers, and more, SMS Assist manages more than 186,000 properties where people live and work. Our customers' livelihoods are in our hands-think a restaurant manager whose only fryer goes down on a busy Friday night or a family in Florida without power after a hurricane. We work across the industries that make up your community, including retail, food service, banking, residential, and more, and we help them find the right provider in our network (we call them Affiliates) in more than 45 trades.
We're innovators, disruptors, and out-of-the-box thinkers. We set each other up for success in the office and for the perfect spike on the volleyball court during an intramural game. We're community volunteers, karaoke partners, and lifelong friends. We're passionate about the people we serve, and we give our all because we care. We want to make every property better, and we want your help to make it happen.
Job Summary
The Recruiting Coordinator will be an important member of the Talent Acquisition team partnering with a team of dedicated Recruiters. This person will ensure a positive candidate and Hiring Manager experience. A successful Recruiting Coordinator will be an organizational expert, enjoy communication with others, and overall, be an ambassador for SMS. This highly collaborative role will understand processes, work with vendors, and operate within Workday. Ideal candidates for this role will have Coordinator experience, excellent organizational and communication skills, and an ability to build strong relationships with candidates and internal clients. This position will provide invaluable experience and opportunity for growth within a fast-paced and dynamic organization.
Responsibilities

• Establish strong relationships with the Recruiters and internal client groups.
• Drive a strong candidate and client experience through a high touch recruiting process.
• Create and improve processes
• Schedule onsite, video, and phone interviews
• Offer letter creation process
• Manage the background check process from initiation to completion.
• Partner with other internal groups effectively
• Utilize Workday to ensure candidates and new hires are updated and moving through the process.
• Attend hiring events as needed.
• Project involvement and reporting.

Professional Skills

• Customer Service - Proficient
• Verbal Communication - Advanced
• Written Communication - Proficient
• Teamwork - Proficient
• Relationships - Advanced
• Negotiation - Proficient
• Organizational Awareness - Proficient
• Learning Agility - Proficient
• Analysis - Proficient
• Problem Solving - Proficient
• Process Orientation - Proficient
• Prioritization - Proficient

Role Specific Skills

• Proficient in Microsoft Office suite
• Ability to learn Workday
• Confident and self-motivated

People Management Skills

• This is an individual contributor role

Minimum Qualifications

• Previous experience in HR, recruiting or customer centric function
• Bachelor's degree preferred
• Ability to maintain a high level of confidentiality
• Strong attention to detail with ability to prioritize tasks
• Excellent written and verbal communication skills
• Excellent use of judgment, innovation and execution
• Proficient with Microsoft Office, Excel, Outlook, PowerPoint; HR / applicant tracking systems a plus
• Flexibility and willing to support multiple functions and business units
• Ability to work in a fast-paced environment with multiple deadlines
• Excellent time management and organizational skills within a fast-paced environment
• Ability to work independently in a fast-paced, dynamic organization, demonstrate flexibility, and respond quickly to changes

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities, and schedule may change at any time with or without notice.
SMS Assist is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identify and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law.