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Senior Learning Management System Specialist

Senior Learning Management System Specialist

222 W Adams St, 11th Floor
Chicago, Illinois, 60606
United States


West Monroe isn’t a start-up consulting firm, but we act like one.

From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. What does this mean? It means we seek out the best of the best, and then we challenge them to make us better.

If you’re looking to play a “back office” HR role, this isn’t the place for you. We celebrate driven professionals who thrive in a collaborative environment. Our Shared Services team is the foundation of our culture and steward of our values. We partner with our internal clients and provide exceptional service to enable them to provide outstanding service to the firm’s clients. Sound interesting? Then West Monro e Partners just might be the place for you.

Think you’re up to the challenge?
West Monroe Partners is seeking a Senior Learning Management System (LMS) Specialist to join the Talent Development team. The Senior LMS Specialist is responsible for managing the Learning Management System including system upgrades, technical and user support, reporting, implementation, delivery, and maintenance of learning content and assets.

The Administrator uses their Learning Management System skills and expertise for creating new processes, problem solving, innovation and implementation of strategic projects and tasks, working with the Talent Development team and other internal teams as needed.

Key Responsibilities:
* Ensures functionality of the LMS in the areas of event/session set-up, curriculum creation/maintenance, registration, notification, and certification
* Develops, implements, and analyzes training metrics; maintains training records and ensures accuracy
* Designs and implements acceptance criteria, test cases, and test plans for new and existing features
* Partners with LMS vendor when problems or questions arise to support users, troubleshoot problems, and resolve escalated cases
* Identifies future strategic development opportunities for the LMS as well as organizational needs and requirements for new LMS solutions
* Uses technical writing skills to develop instructional materials including posters, documentation, manuals, job-aids, and quick- reference guides for end user support.
* Establishes and maintains relationships with external vendors
* Solves problems, reacting quickly and productively
* Seeks ongoing skill development to remain current in training industry standards

Qualifications:
* B.A./B.S. in HR, Organizational Development, or related field
* 3-5 years of work experience with as an Learning Management Systems (LMS)
* Cornerstone OnDemand: 2 years (Preferred)
* Knowledge of SCORM, AICC, and/or xAPI eLearning standards required
* Creative problem solving around technical processes, workflow and user experience
* Ability to build structure around large, complex and changing programs (e.g. learning paths, curriculums)
* Technical skills including understanding of directory, file structures, and systems
* Ability to document and articulate system workflows and functionality
* Experience managing digital assets and databases
* Experience working in a professional services firm preferred
* Demonstrated attention to detail and strong prioritization skills
* Extremely strong written and oral communication skills
* Ability to build strong relationships and influence
* Ability to adapt to a constantly changing environment
* Ability to multi-task in a fast-paced, nimble, professional environment
* High proficiency with MS Word, Outlook, Excel, and PowerPoint
* Programming language and web design language preferred

West Monroe Partners is an Equal Employment Opportunity Employer -
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • AccessDatabases
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases

Location

222 West Adams Street , Chicago, IL 60606

An Insider's view of West Monroe Partners

How do you collaborate with other teams in the company?

West Monroe's collaborative culture allows you to grow professionally by working across practices, industries and offices - all while creating value for the client.

Kirsten

Senior Consultant, Mergers & Acquisitions

What makes someone successful on your team?

If you refuse to shy away from a challenge and enjoy working with an intelligent group of people that genuinely care about those around them, your success will be imminent at West Monroe.

Adam

Manager, Advanced Analytics

What are West Monroe Partners Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

Where you decide to build your career is one of the most important decisions you will make. Our hope is you see the value of building it here at West Monroe Partners. As a firm, we strive to provide a total rewards model that illustrates our commitment to our people and their growth, creating value today, tomorrow and well into the future.

We invest in you. At West Monroe Partners, we don't just give lip service to the philosophy that people matter. We invest in it, through an attractive package of rewards that promotes your health and well-being, your financial future, your development, and your satisfaction and enjoyment at work.

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