Who We Are
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and help manage an experience that surpasses expectations.
Recognized on Forbes' Cloud 100 list, Deloitte's Technology Fast 500, Chicago Crain's Top Tech Employers, and more, SMS Assist manages more than 186,000 properties where people live and work. Our customers' livelihoods are in our hands-think a restaurant manager whose only fryer goes down on a busy Friday night or a family in Florida without power after a hurricane. We work across the industries that make up your community, including retail, food service, banking, residential, and more, and we help them find the right provider in our network (we call them Affiliates) in more than 45 trades.
We're innovators, disruptors, and out-of-the-box thinkers. We set each other up for success in the office and for the perfect spike on the volleyball court during an intramural game. We're community volunteers, karaoke partners, and lifelong friends. We're passionate about the people we serve, and we give our all because we care. We want to make every property better, and we want your help to make it happen.
Job Summary
The Senior Recruiter will manage the full life-cycle recruitment process for multiple groups at SMS. As a Talent Advisor, you will partner closely with internal hiring leaders to better understand their function to drive an excellent client experience. You will also work closely with internal and external candidates to ensure an outstanding candidate experience is delivered on a consistent basis. Ideal candidates for this role will have corporate recruiting experience, strong business acumen, excellent organizational and communication skills and an ability to build strong relationships with candidates and internal clients. This position will provide invaluable experience and opportunity for growth within a fast-paced and dynamic organization.
Responsibilities

• Establish relationships with internal client groups to get a full understanding of their business objectives, business challenges and corporate culture.
• Drive a strong candidate and client experience through a high touch and consultative recruiting process.
• Partner with Hiring Managers to set recruiting strategies that include sourcing passive and diverse candidates and managing the flow of employee referrals and internal candidates.
• Attract, source and screen applicants using a variety of innovative techniques including social networking and direct sourcing, while staying abreast of developing market conditions and trends in the online media space.
• Manage the full-cycle management of the selection process including coordinating the scheduling of interviews, soliciting feedback from both the hiring manager as well as the candidate and preparing and extending offers.
• Strongly focus on sourcing passive candidates through networking, cold calling, complex internet searches and research.
• Pre-qualify candidates for availability, interest level, visa status, salary range, qualifications, etc.
• Develop a customized candidate search strategy based on specific job opening.
• Coordinate advertising activities for niche publications, professional journals and websites and performance reporting.

Professional Skills

• Customer Service - Proficient
• Verbal Communication - Advanced
• Written Communication - Proficient
• Teamwork - Proficient
• Relationships - Advanced
• Negotiation - Proficient
• Organizational Awareness - Proficient
• Learning Agility - Proficient
• Analysis - Proficient
• Problem Solving - Proficient
• Process Orientation - Proficient
• Prioritization - Proficient

Role Specific Skills

• Knowledge of legal and regulatory requirements related to recruitment practices
• Able to build strong networks and engage with prospective talent at all level
• Able to identify multiple sourcing methods and techniques

• Proficient in Microsoft Office suite

• Proficient in HRIS / recruitment tools
• Confident and self-motivated

Minimum Qualifications

• 5+ years of recruiting experience
• Bachelor's degree preferred
• Demonstrated strong Internet search and research skills to find active and passive candidates
• Expert level of knowledge in all full lifecycle recruiting components including, but not limited to: sourcing, qualifying, networking, assessing, legal requirements, job analysis, wage and salary trends, relationship management, and due diligence
• Ability to work independently and produce results within an unstructured environment and dynamic organization, demonstrate flexibility, and respond quickly to changes
• Ability to operate as a Talent Advisor
• Highly motivated, professional and have a customer focused and mature approach
• Superior verbal, written, and interpersonal communication skills
• Proficiency in applicant tracking systems
• Excellent time management and organizational skills within a fast-paced environment
• Excellent customer service, sales and the ability to sell the company story
• Ability to work with confidential information
• Ability to work in a fast-paced environment with multiple deadlines
• Ability to work in self-disciplined environment
• Excellent researching, sourcing and networking skills
• Excellent MS Office skills
• Ability to quickly comprehend a wide range of job profiles
• Ability to generate a high volume and high quality pipeline of candidates under tight timelines
• Flexibility and willing to support multiple functions and business units
• Proven ability to establish and maintain a deep network from which to source

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities, and schedule may change at any time with or without notice.
SMS Assist is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identify and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law.
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