Talent Acquisition Operations & Program Manager - REMOTE US at Cisco Meraki

| Chicago
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Global Talent Operations Project & Program Manager

We are looking for a highly motivated, intelligent and passionate person to join our Global Talent Operations & Programs Team here at Cisco Meraki. Our team is dedicated to creating an effective employee experience from recruitment through on-boarding; creating an efficient end-to-end talent operation. This person will partner closely with Cisco Meraki Leadership, Talent Acquisition Leadership and Cisco Partners to consult, lead, influence all operations programs and projects across the organization. In this role you will have the ability to create and assist with strategies that will further drive high performance and key initiatives.

In this role you will:

  1. Understand, refine and scale strategic processes that enable efficiencies across the talent organization.
  2. Manage projects and programs that help us better understand performance within the talent organization.
  3. Proactively identify and recommend solutions to streamline processes, tools, programs, projects and data.
  4. Assist with the  development and implementation of programs that measure important KPIs such as candidate experience, hiring manager experience, funnel metrics, etc.
  5. Participate in key technology decisions, understanding and recommending the benefits and/or risk of implementing technology, relative to data integrity and compliance.
  6. Ability to create training modules and facilitate training across the Talent Acquisition Team and the Business Operations.
  7. Gain alignment from recruiting partners on best path forward through presenting ideas clearly, guiding productive discussions and enabling stakeholders to express concerns and goals
  8. Leading change management
  9. Assisting with TA Tool Implementation (ATS, Video On Demand, CRM etc)
  10. Facilitator of compliance audits
  11. Assist with Managing TA Ops Communications 
  12. Program Management
    1. ERP Initiatives for Meraki TA
    2. Candidate & Partnership Surveys
    3. CRM, ATS & On Demand Video Administrator 
    4. Hiring initiatives PM
    5. OFFCP Audits
  13. Ability to travel globally ~ 25% 


  • 2 to 4 years demonstrated experience assisting in operations programs and projects, preferably in Recruiting, Recruiting Operations or Business Intelligence.
  • Demonstrated knowledge with an array of recruiting and data tools: Applicant Tracking Systems, CRM/Marketing Automation, BI Tools.
  • Demonstrated knowledge with an array of recruiting strategies: Structured Interviewing, Assessments, Employee Referral Program, Internal Mobility and Diversity Outreach.
  • Demonstrated knowledge with tool implementation project and program management.
  • Ability to assist with the execution of a holistic recruiting operations strategy supporting global recruiting strategies.
  • Understanding, or the ability to articulate a solid understanding of the recruiting lifecycle and process; ability to figure out how to best optimize for efficiency and quality. 
  • Strong analytical and problem solving skills
  • Capable and confident communicator with the ability to partner and influence at all levels, including working across boundaries internally and externally.
  • Demonstrated agility in a constantly changing environment and comfort rolling up sleeves to get things done.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

At Cisco Meraki, we don't just accept differences - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. 

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Technology we use

  • Engineering
    • C++Languages
    • JavascriptLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • Backbone.jsFrameworks


We are located in the West Loop, one of Chicago's fastest-growing neighborhoods surrounded by a slew of new restaurants & art galleries.
The Greek word "Meraki" in Cisco Meraki translates to "soul, creativity, love": Here's why


An Insider's view of Cisco Meraki

What are some social events your company does?

Meraki Chicago hosts several social events. Some current and past events include weekly yoga and meditation sessions and cocktail classes, cooking classes, drag bingo, talent shows, and more!


Operations Supervisor

What does your typical day look like?

Badge in the door nearest the espresso machine and make latte art in the form of the Cisco logo. Work can range from teaching customers how RF works to designing multi-site Meraki networks. When I'm not evangelizing customers, teaching Networking-101, or handling escalations, I make easy work of those foolish enough to challenge me at ping pong.


Systems Engineer

How do you make yourself accessible to the rest of the team?

By simply just being around. In addition to the regularly scheduled one on one meetings I have with everyone, I make sure that my team knows I am always here to help, in any situation.


Netowrk Support Manager

What are Cisco Meraki Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Cisco Meraki has an Employee Experience team dedicated to ensuring that each Merakian has the best experience during their time at Meraki.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
CAAN, Conexion, Connected Black Professionals, Inked, Meraki Gives, Meraki Veterans, Parents @Meraki, QFAM, Women of Meraki
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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