Talent Development Manager
Ready to thrive in the next step on your career journey?
West Monroe Partners is seeking a Talent Development Manager to join the Talent & Leadership Development team. The role is responsible for developing and leading curriculums that focus on knowledge, skills, and abilities that cut across all practices and directly addresses business development, communication, client delivery, people management, and professional development alignment with West Monroe’s overall development strategy. The role will manage vendors and work with internal subject matter experts to develop content across a range of topics.
Key Responsibilities:
- Oversee and manage the design, selection and implementation of training programs and initiatives
- Deliver training and facilitate sessions, both in-person and virtually, to small and large audiences
- Recommend and implement updates to existing training material for continuous improvement of course content and program delivery techniques
- Conduct thorough needs assessment and produce periodic L&D reports outlining learning needs accompanied by recommendations and implications, such as changes in operations, budget, or quality
- Partners with internal clients to build consensus and buy-in and to gain sponsorship for various courses and programs
- Own the content at all stages of the design and development lifecycle, enforcing quality standards, and adhering to deadlines including vendor management
- Keep project leaders, stakeholders and subject matter experts engaged in the development of learning programs, maintaining scope, high quality and timeliness
- Lead the analysis and reporting of effectiveness and quality measures across recommended learning programs
- Analyze all relevant data and take the appropriate actions to improve overall quality and effectiveness of learning programs
Required Knowledge, Skills, and Abilities:
- Ability to create structure around ambiguous assignments and manage complexity in terms of the work and stakeholders to deliver results in a compressed timeframe
- Experience in public speaking, facilitation, and training delivery required
- Use best-in-class instructional design techniques to deliver new elements while meeting budget and timeline requirements
- Strong foundation in problem solving, analytics and project management principles and tools
- Strong communications skills; superior editing, writing, and critical reasoning skills and ability to influence stakeholders
- Broad thinking and perspective of current learning and development trends and change management best practice
Qualifications:
- Bachelor’s degree in HR, Organizational Development, or related field required; Master’s degree in related field preferred
- 10 or more years of experience with progressive talent development experience
- Experience in a professional services environment desirable
- Experience designing, delivering, and managing soft skill and management development curriculum
- Experience working in a professional services firm preferred
- Demonstrated attention to detail and strong prioritization skills
- Extremely strong written and oral communication skills
- Ability to build strong relationships and influence
- Ability to adapt to a constantly changing environment
- Ability to multi-task in a fast-paced, nimble, professional environment
- High proficiency with MS Word, Outlook, Excel, and PowerPoint
Ready to get started? Join our team and make an impact.
At West Monroe, our people are our business.
We pride ourselves on bringing a different mindset to consulting—and that takes a different approach: highly collaborative, flexible, and tenacious.
Our people-first culture is core to our identity. It’s something we care about, and something we strive to enrich and preserve. No hierarchies. No siloes. No egos. Just smart ideas, unique perspectives, and the drive to make an impact for our clients.
We also know that the best outcomes for both our people and our clients result from including diverse perspectives at the table. That’s why inclusion & diversity is one of our core values.
Every day our clients rely on us to help them tackle their greatest challenges, by strategically deploying technology through a business-focused and industry-specific lens. We bring together both the right knowledge and the right approach, so that they can capitalize on opportunities and deliver real results. That takes the right team. And that’s where you come in.
West Monroe Partners is an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about inclusion and diversity at West Monroe, visit www.westmonroe.com/inclusion.