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Performance Home Medical

Human Resources Generalist (54317)

Posted 3 Days Ago
In-Office or Remote
Hiring Remotely in 77070, Houston, TX
Mid level
In-Office or Remote
Hiring Remotely in 77070, Houston, TX
Mid level
Supports the full employee lifecycle, including recruitment, onboarding, employee records, benefits administration, compliance, employee relations, performance management, and training coordination. Maintains HRIS and EMR access records, verifies healthcare credentials, prepares compliance documentation and HR metrics, assists with audits, and responds to employee inquiries. Helps administer engagement initiatives, benefits, policies, evaluations, and professional development activities while supporting compliance with employment and healthcare regulations.
The summary above was generated by AI

The HR Generalist will support a variety of HR functions including recruitment, onboarding, employee relations, benefits administration, compliance, and performance management. You’ll play a key role in cultivating a positive workplace culture and supporting our team members throughout the employee lifecycle.

Job Duties and Responsibilities include the following. Other duties may be assigned.


Recruitment & Onboarding:

  • Assist in the recruitment process, including job postings, screening resumes, scheduling interviews, and conducting reference checks.

  • Coordinate the onboarding process for new hires, including preparation of new hire paperwork, benefits enrollment, and orientation.

  • Ensure that all required credentials, licenses, and certifications are collected and validated for healthcare staff.

Employee Records Management:

  • Maintain accurate and up-to-date employee records in compliance with healthcare regulations (HIPAA, FMLA, etc.).

  • Assist in preparing reports related to staffing levels, turnover, and HR metrics.

  • Ensure employee data is entered correctly in HRIS (Human Resource Information System) and update as necessary.

  • Facilitating access to EMR systems.

Compliance & Reporting:

  • Help ensure compliance with federal, state, and local employment laws, healthcare regulations, and organizational policies.

  • Assist in preparing documentation for audits and compliance reviews.

  • Maintain knowledge of healthcare industry regulations and assist in keeping HR practices compliant.

Employee Relations:

  • Serve as a point of contact for general employee inquiries regarding HR policies, benefits, and workplace issues.

  • Assist in coordinating employee engagement initiatives, surveys, and events.

  • Provide support in addressing employee concerns and escalating issues to senior HR staff when necessary.

Benefits Administration:

  • Assist in the administration of employee benefits programs, including health insurance, retirement plans, and wellness initiatives.

  • Provide employees with assistance regarding benefits enrollment, changes, and eligibility.

Training & Development:

  • Support organization with training and development activities, ensuring healthcare staff remain compliant with necessary certifications and competencies.

  • Help coordinate training schedules and maintain records of employee participation.

HR Support Functions:

  • Assist with employee performance management by ranking performance evaluations and maintaining records.

  • Aid in organizing HR-related events such as recognition programs, employee wellness initiatives, and department meetings.

  • Help in the administration of HR policies, employee handbooks, and other documentation.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Essential Skills: To perform the job successfully, an individual should demonstrate the following:

Adaptability - Accepts and applies feedback. Adapts to changes in the work environment. (Different clinical settings, client changes, supervisor changes, etc.). Changes approach or method to best fit the situation within guidelines and direction from supervisor. Manages competing demands. (Prioritizing responsibilities)

Professionalism - Arrives and begins work prepared and on time. Keeps absences within guidelines. Schedules time off in advance. Keeps commitments. Completes tasks within required guidelines. Displays positive outlook, pleasant manner, and professional appearance. Establishes and maintains effective relations. Works actively to resolve conflicts.

Commitment to Quality– Competent in required job skills and knowledge. Displays understanding of how their actions and job affects others. Exhibits ability to learn and apply new skills. Keeps abreast of current developments. Uses resources effectively. Looks for and takes advantage of opportunities. Pursues training and development opportunities. Seeks feedback to improve performance, asks for help when needed. Strives to continuously build knowledge and skills. Seeks increased responsibilities.

Teamwork – Balances team and individual responsibilities. Contributes to building a positive team spirit. Puts success of team above own interests. Works cooperatively in group situations in commitment to changing the world for children with autism.



Communication - Exhibits good listening and comprehension. Expresses ideas and thoughts respectfully in verbal and written form. Keeps others adequately informed. Selects and uses appropriate communication methods. Edits work for spelling and grammar. Presents numerical data effectively. Varies writing style to meet needs. Writes clearly and informatively.

Organizational Development - Achieves Key Performance Indicator goals. Builds rapport and establishes trust. Initiates new contacts. Benefits organization through outside activities. Maintains client and stakeholder satisfaction. Maintains records and promptly submits information. Presents solutions that meet client and stakeholder objectives and overcomes objections with persuasion and persistence.

Leadership Management - Delegates work assignments. Gives authority to work independently. Matches the responsibility to the person. Provides recognition for results. Sets expectations and monitors delegated activities. Builds commitment and overcomes resistance. Communications change effectively. Prepares and supports those affected by change.


Core Company Values: Our values are more than just words we put on the wall. They shape our conversations, our decisions, our priorities, and our behavior. Though employees in different roles may express these ideals differently, we do expect all PHM employees to truly reflect these values in their words and actions. We will recruit, hire, onboard, train, support, and promote based on these values. PHM employees live these values at work, and they help their peers do the same.


Be Responsive - Make concise and timely responsiveness a priority and a part of our culture.

Accountability - Take responsibility for our own actions and hold each other responsible for commitments.

Teamwork - Consistently work collaboratively towards common goals and objectives creating a positive working environment.

Clinical Excellence - Deliver the highest level of disease management and support for patients and their providers.

Employee Focused - We prioritize employee well-being, development, and satisfaction.

Integrity - Consistently uphold honesty, ethics, and principles in all actions and decisions.

Strive to Win - At PHM, we show resilience determination and passion for long term goals and success.


Education/Experience: Bachelor’s degree in a related field, and/or 3-5 years of related experience.

Would prefer for the candidate to have HR experience in supporting California businesses

Language Ability: ​Read, analyze, and interpret complex documents. Respond effectively to sensitive inquiries. Write speeches and articles using innovative techniques. Make persuasive presentations on complex topics to management, public groups and/or boards of directors.​



Mathematical Ability: Comprehend and apply principles of advanced calculus, algebra, and advanced statistical theory.


Reasoning Ability: ​Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram or schedule form.​


Computer Skills: Expert in Microsoft Office (Word, PowerPoint, Outlook, Chrome, Internet Explorer, SharePoint). Expertise in the implementation and optimization of Learning Management Platforms.


Certificates and Licenses: N/A


Travel Requirements: ​Traveling as needed within region/territory. Have reliable means of transportation. Meet requirements of our Motor Vehicle policy.​


Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually unpredictable.


Physical Demands:

While performing the duties of this Job, the employee is regularly required to sit; use hands to type finger, handle, or feel. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds.


The above job description is not intended to be an all-inclusive list of duties and standards of the position and can be modified as needed. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.


All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

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