Human Resources Generalist

GO BEYOND THE IVY

Our business is a team sport built on creating and delivering memorable experiences around Cubs baseball and other live events.

Chicago Cubs | Marquee 360 | Marquee Development | Marquee Ventures

Each brand stands as unique as the teams that drive them. We welcome you to learn more about us.

JOB TITLE: Human Resources Generalist (Ballpark Operations)
DEPARTMENT: Human Resources
REPORTS TO: Sr. Manager, HR Operations
FLSA STATUS: Exempt
COMPENSATION: $60,000 - $75,500 USD

BEING PART OF THE TEAM
Our business is a team sport that began on a field with baseballs and bats and has evolved into one of the most recognizable brands in sports an entertainment through Cubs baseball and live events. Our success is driven by our people, work to create and inspire change in an engaging, collaborative and inclusive environment. As a team, we continue to build a culture on and off the field that delivers unforgettable experiences for one another, our fans and community. In support of that effort, we expect associates to work primarily in our office. Are you ready to be part of it?

OUR STORY
THE CHICAGO CUBS FRANCHISE The Chicago Cubs franchise, a charter member of Major League Baseball’s National League since 1876, has won the National League pennant 17 times and was the first team to win back-to-back World Series titles in the 1907 and 1908 seasons. In 2016, the Chicago Cubs made history again when the team won its first World Series in 108 years, ending the longest championship drought in North American sports. Known for its ivy-covered outfield walls, hand-operated scoreboard and famous Marquee, iconic Wrigley Field has been the home of the Chicago Cubs since 1916 and is the second oldest ballpark in Major League Baseball. In 2009, the Ricketts family assumed ownership of the Chicago Cubs and established three main goals for the organization: Win the World Series, Preserve and Improve Wrigley Field, and Be a Good Neighbor. 

HOW YOU’LL CONTRIBUTE: 

The HR Generalist will be responsible for supporting the Ballpark Operations department and acting as the primary HR point of contact during events taking place at Wrigley Field. Due to the live events nature of our business, this will require the ideal candidate to be  available 20 - 25 nights, weekend and holiday days per year to support our Ballpark operations Associates.  This role is accountable to ensure operational excellence in the execution of all HR processes and compliance with all applicable plans, contracts, collective bargaining agreements, laws, and regulations.

THE DAY-TO-DAY:

• Support all people processes for seasonal ballpark staff, including onboarding, accommodations, policy implementation and adherence, training, performance management, and off-boarding

• Interpret and advise on HR policies; maintain in-depth knowledge of legal requirements related to the day-to-day management of employees

• Support Employee Relations needs, including conducting investigations in a thorough manner and ensure consistent application of disciplinary actions

• Provide day-to-day coaching and performance management guidance; work with managers and employees to build strong work relationships, resulting in high productivity and associate retention

• Consult with and advise managers on employee and labor relations; maintain understanding of all collective bargaining agreements

• Guide managers through the execution of HR processes and programs (e.g., on-boarding, performance management, recruitment, compensation planning, etc.)

• Assist in developing and executing policies and processes for all Operations employees, including but not limited to onboarding, training, performance management, and off-boarding

• Work with business managers and HR team to identify and implement HR process improvements

• Manage administrative tasks for assigned employee groups, including data entry in Workday; ensure all data remains accurate and is entered in a timely manner

• Respond to employee questions in a timely and accurate manner

• Assist in the communication and interpretation of all organizational policies

WHAT YOU’LL BRING:

• Bachelor’s degree or equivalent experience

• Minimum 3 years of human resources experience

• Minimum 1 year of employee relations experience 

• Availability to work 35 - 40 night, weekend, and holiday days per year to support operations at Wrigley Field, including Cubs games, concerts and other major events

WHAT SETS YOU APART:

• Experience supporting seasonal and unionized workforces

• Experience with processing high-volume transactions in Workday (HRIS)

• Track record of simplifying and optimizing processes to increase efficiency

TOTAL REWARDS: 

• On-site parking

• Transit benefits

• Paid time off: Personal, Sick, Vacation Time, Office Holidays & Winter Break

• Flexible work arrangement 

• Casual work attire environment 

• Complimentary Meal & beverage plan

• Cubs home game & spring training  game ticket allotment

• Access to campus wide Wrigley Field events & pre-sales

• 401K Plan Employee Contribution & Employer Match  

• Benefit Plans: Medical, Dental, Vision & Life Insurance 

• Health & Wellness engagement & programming

• Variety of associate special events, volunteer opportunities and partnership discounts

• Tuition Reimbursement

• Free access to EV charging stations

* This job posting includes the anticipated compensation, which reflects the hourly rate or salary range the Chicago Cubs and its affiliates are considering for this role in the specified location(s) as of the posting date. Where anticipated compensation is a salary range, the actual base salary offered within that range will be reflective of the candidate’s skills and experience.

The Chicago Cubs and its affiliates embrace diversity and are committed to building a team that represents all communities. We hold ourselves accountable to include new and different voices in our organization. Everyone is welcome here, and we celebrate what makes each of us unique.

Response Expectations:

Due to the overwhelming number of applications we receive, we unfortunately may not be able to respond in person to each applicant. However, we can assure you that you will receive an email confirmation when you apply as well as additional email notifications whether you are selected to move forward for the position or not. Please note, we keep all resumes on file and will contact you should we wish to schedule an interview with you.

The Chicago Cubs and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.