Toast
We empower the restaurant community to delight guests, do what they love, and thrive.
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Hybrid Development Representative

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Employer Provided Salary: 63,000-101,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

A hybrid development representative (HDR) will be responsible for generating quality sales opportunities for our Toast Account Executives. An HDR will perform outreach to a mix of prospective restaurants, some of which have interacted with Toast in the past, while others have not, with the goal of getting in touch with restaurant owners to determine if they’d be a good fit to use Toast at their establishment. Daily outreach consists of warm and cold calls, emails, and social media touch points. 

This role is intended to serve as the first step of your Toast Sales Career. After performing as an HDR to get a taste of a multitude of pipeline generation activities, we expect HDRs to move into one of our other XDR positions: Account Development Representative (ADRs), Sales Development Representative (SDRs), or Business Development Representative (BDRs). High performing ADRs, SDRs and BDRs have the opportunity to promote into closing roles and become Toast’s future Account Executives.

About this roll* (Responsibilities): 

  • Complete at least 100 outreach activities daily 
  • Host qualification calls to develop an understanding of the prospect’s needs and determine how they can benefit from leveraging Toast’s all in one digital platform
  • Schedule meetings for qualified prospects with the appropriate Account Executive
  • Learn about and execute on different methods of outreach so you’ll be prepared to step directly into one of our dedicated XDR positions (ADR, BDR, SDR) 

Do you have the right ingredients*? (Requirements);

  • Strong work ethic and determination to succeed 
  • Highly coachable and enjoys team collaboration
  • Naturally curious and resourceful
  • Excellent written and verbal communication skills
  • Passion for sales and a desire to work in a results-driven environment
  • High customer empathy and ability to handle objections
  • Attention to detail and strong organization skills 


Special Sauce* (Nonessential Skills/Nice to Haves):

  • Previous Sales or Sales Internship Experience 
  • Collegiate Sales Competitors wanted! 
  • Restaurant Experience a plus


Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.


At Toast, we believe that the success of our business and our customers comes only with the success of our employees.  

Our employees are our secret ingredient.  When they are empowered to succeed, Toast succeeds in achieving our mission to enable our community of restaurateurs to delight their guests, do what they love, and thrive.  The restaurant industry is one of the most diverse industries.  We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

At the heart of this is our hospitality mindset of ensuring everyone feels welcomed and included, and our Toast values and behaviors that best define who we are as Toasters.


*Bread puns encouraged but not required

#LI-DNI


The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role consists of a base salary, commission, plus the eligibility for equity and/or other benefits. This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location.

Total Targeted Cash

$63,000$101,000 USD


We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].

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What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

At Toast, we're focused on empowering the entire person. We know that wellness looks a little different for everyone, which is why we offer an array of benefits outside of the traditional offerings, including mental health programs, financial wellness resources, care giver benefits, and so much more. By providing our employees with plentiful resources and benefits, we're setting them up to thrive.

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