Inside Sales Associate II

ADI, part of Resideo Inc, is North America’s leading wholesale distributor of security and low-voltage. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals which make us an indispensable partner to our customers. Are you ready to be the reason we are considered the best in the industry? Apply today and learn more about our culture of performance, customer service, team member development, and endless opportunities. 

ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customer's needs that result in continued long-term customer partnerships. 

JOB DUTIES:

Grow Customer Accounts for Profit

• Meet performance targets by growing revenue and increasing the margin of assigned accounts. 
• Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.
• Increase customer base by adding new customers
• Identify opportunities and convert customer purchases from competition
• Manage all existing accounts through steady communication using Customer Database
• Make Outbound Calls and reach a minimum number of calls every day to present leads.

Build Customer Relationship

• Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers.
• Educate customers about new products and product lines by keeping abreast of new developments in the industry.
• Maintain and update customer interactions in the tracking system

Demonstrate Product Knowledge

• Apply knowledge of products and/or services and sell it to customers
• Explain features and advantages to customers in entire non-technical terms
• Stay up to date on new offerings, technology trends through Industry News, and various other sources.

Create Brand Value - Promote ADI

• Leverage ADI Resources, Services, and Programs to educate customers
• Provide exceptional shopping experience in-store, by phone, and online.
• Provide support to other duties as assigned

YOU MUST HAVE:

• 1 year of Sales Experience
• Excellent verbal and written communication skills
• Computer literacy skills – Basic Knowledge to Operate Microsoft Office
• Desire to be in a Sales role and be accountable for Sales Revenue

WE VALUE:

• Prior experience in Retail / Hospitality / Customer Service Industry with an ability to negotiate and understanding of marketing skills
• Knowledge of Customer Relationship Management Tools
• Candidates who thrive in a fast-paced result driven environment by meeting and exceeding all goals and targets
• Prior distribution experience
• Excellent Negotiation Skills
• Ability to work as part of a team and autonomously
• Highly competitive Sales Skills with a desire to contribute to a winning team/organization

WHAT'S IN IT FOR YOU:

• Medical, Dental, Vision, Commuter Benefit, Pet Insurance and 401k participation from Day 1
• 2 weeks' accrued vacation time in years 1 and 2, and 3 weeks starting in year 3
• 12 paid holidays each year
• Four weeks parental leave without using vacation time
• Team Member discounts on company products and other retail/service providers
• Monday to Friday working hours - no weekends
• Opportunity to progress within a global business

#LI-KJ1

Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product-solutions business. Upon separation, both companies will operate independently to better serve their respective markets and customers. The spin-off is currently targeted for completion in the second half of 2026, subject to customary conditions.

Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at www.resideo.com.

At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.