Manage inside sales activities including proposal generation, BOM/pricing, coordinating with Engineering/Production, training distributors, tracking opportunities in CRM/ERP, analyzing lost deals, reporting sales metrics, resolving customer issues, and supporting distributor evaluation for successful project delivery.
- Coordinate proposal generation including creating bills of material, pricing/selecting material, generating layouts/drawings as well as coordinating with Engineering as needed.
- Manage and facilitate internal project meetings with Production, Engineering, and Operations, as well as customer meetings to ensure project alignment and timely execution.
- Provide product application and technical training to distributors showcasing Interlake Mecalux’s engineering expertise and manufacturing capabilities.
- Utilize CRM and ERP tools to accurately track, manage, and follow up on sales leads, quotations, opportunities, and won projects.
- Monitor and analyze lost sales opportunities, identify reasons for project losses, and communicate findings and recommendations to management to support continuous sales improvement.
- Prepare and maintain accurate weekly and monthly sales activity, pipeline, and performance reports.
- Resolve customer inquiries and issues promptly and professionally, ensuring a high level of customer satisfaction throughout the sales process.
- Assist in evaluating distributor performance and identifying strategic distributor partnerships that align with company goals and contribute to long-term business success.
- Collaborate cross-functionally with Engineering, Logistics, and Customer Service to ensure accurate quotations, seamless order execution, and successful project delivery.
- Maintain a high level of product knowledge and stay current on company products, industry trends, and competitive offerings to effectively support customers and the sales organization.
- Self-motivated and able to work under minimal supervision.
- Advanced level of proficiency in MS Excel and PowerPoint.
- Familiarity with AutoCAD preferred.
- Experience with ERP systems preferred.
- Polished and professional communication skills.
- Excellent analytical and technical aptitude.
- A customer-focused and “whatever it takes” attitude.
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