Inside Sales Representative

AZZ Inc. is a leading provider of specialized products and services designed to meet the unique needs of industrial markets worldwide. With a rich history spanning several decades, AZZ has established a strong reputation for innovation, quality, and customer satisfaction.

At AZZ, our culture is defined by trust, respect, accountability, integrity, teamwork and safety ("TRAITS"). We are dedicated to our employees by fully training and equipping them and providing a safe environment to grow personally and professionally. We strive to build, maintain and create a work environment that attracts and retains employees who are high contributors, have outstanding skills, are engaged in our culture, and who embody our Company mission: to create superior value in a culture where people can grow both professionally and personally, and where TRAITS matter.

As AZZ Inc. continues to evolve and innovate, it remains committed to driving shareholder value while maintaining its reputation as a leader in industrial solutions. With a strong foundation built on decades of experience and a forward-thinking approach, AZZ Inc. is poised to continue its upward trajectory, delivering sustainable growth and an unwavering commitment to excellence.

AZZ has an exciting opportunity for an Inside Sales Rep reporting to the Sales Manager at our Joliet facility. As an ISR, you will be the face of AZZ, providing an upstanding and personal customer experience. You will develop great relationships with our customers- both internally and externally. The ISR sets and manages service expectations and is always looking for ways to improve and enhance our customer and employee relations.

Duties and Responsibilities

• Maintains log, status, and control over customer RFQ’s and quotations.
• Assists Sales Manager with developing quotations and sales strategies.
• Makes calls to customers and potential customers to introduce new products and services; receives customer inquires/sales calls to provide resolutions to problems and/or assist in the sales process.
• Assists Sales Manager and Sales Engineers in closing orders as required.
• Contacts customers when orders are completed.
• Monitors market conditions and competitors' prices and services.
• Reviews orders for completion and informs customers accordingly.
• Attempts to sell additional services to prospective or current customers by telephone.

• 5+ years experience in sales and/or customer service.
• 2+ years supervisory experience preferred.
• Steel industry experience preferred.
• Proficient in all Microsoft Office applications, i.e., Excel, Outlook, and Word.
• Excellent verbal and written communication skills.
• Prior knowledge of Oracle preferred.

Minimum Education

• Associates Degree required. Bachelors Degree preferred.

What We Offer

• Competitive salary and bonus structure.
• Comprehensive health, dental, and vision benefits package.
• Retirement savings plan with company match.
• Opportunities for professional growth and development in a dynamic industry.

All your information will be kept confidential according to EEO guidelines.

#LI-Onsite

We are an Equal Opportunity Employer. 

AZZ Inc. is a Drug Free Workplace