Insuring Specialist

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview:
The Insuring Specialist validates loan file information and accurately enters data into FHA Connection, VA WebLGY, and USDA LINC to obtain the required mortgage insurance certificate. This role actively manages a daily pipeline of loans to ensure prompt endorsement. The Insuring Specialist is responsible for meeting daily production goals set by management.

Job Responsibilities:
•    Pay upfront fees and accurately record transactions in Encompass.
•    Review all required documents to ensure compliance with government agency guidelines.
•    Request missing or unsigned documents to ensure complete and compliant loan files.
•    Verify loan file data and promptly insure all eligible loans by entering accurate information into FHA Connection, VA WebLGY, and USDA LINC to obtain the required mortgage insurance certificate.
•    Prepare and stack files for manual endorsement when required.
•    Endorse loan files, update insuring information in Encompass, and upload the applicable mortgage insurance certificate to the Encompass eFolder.
•    Promptly escalate all unresolved loan issues to insuring management.
•    Proactively manage a loan pipeline, maintaining up-to-date comments that reflect current loan status.
•    Meet daily production goal set by management. 

Qualifications and Skills:
•    High School Diploma or equivalent.
•    Experience in paying and insuring government loans.
•    Experience navigating government agency websites, particularly insuring platforms.
•    3+ years of experience in loan processing and insuring, preferred. 
•    Knowledge of government agency fees and the specific processes required for payment.
•    Familiarity with the overall loan process and the responsibilities of related departments.
•    Excellent communication and collaboration skills to effectively request or correct required documentation.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.