Investigation Oversight and Compliance Supervisor

Work Arrangement: Hybrid (mix of Office, Remote and occasional travel)

Department: Legal

Reports To: Secretary & General Counsel

Weekly Schedule:  Monday - Friday 8:00 am -4:00 pm 

Compensation: $85-$95K/yr

Full-Time | Non-Union | Exempt

• Oversee the quality and timeliness of all Abuse and Neglect investigations.
• Review and assign investigation intakes to qualified investigators.
• Participate in an on-call rotation to provide guidance regarding abuse and neglect reporting requirements.
• Monitor investigations to ensure compliance with established timelines and reporting standards.
• Manage the investigation and recommendations SharePoint system.
• Review completed investigations to ensure fairness, completeness, and compliance with Oak Hill, DDS, and DPH requirements.
• Return investigations for revision when quality standards are not met.
• Monitor and oversee the administrative leave process associated with investigations.
• Ensure investigators provide required status updates throughout the investigative process.
• Track and verify completion of corrective actions and recommendations resulting from investigations.
• Identify and develop future investigators through training and mentorship.
• Facilitate individual and group training sessions focused on investigative best practices.
• Prepare investigation reports and supporting documentation for executive review.
• Partner with Human Resources on registry-related documentation and processes.
• Coordinate registry cases and collaborate with DDS legal and regulatory representatives.
• Provide regular updates to senior leadership on investigation status, trends, and outcomes.

• Bachelor's degree in Human Services, Social Work, Criminal Justice, Healthcare Administration, or a related field preferred.
• Experience conducting, managing, or reviewing investigations involving abuse, neglect, compliance, quality assurance, incident management, or regulatory oversight.
• Strong understanding of investigative methodology, documentation standards, and regulatory requirements.
• Excellent written communication, report-writing, and analytical skills.
• Experience training, coaching, and developing staff.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Ability to maintain confidentiality and handle sensitive matters with professionalism and discretion.

This position works closely with:

• Community Programs Administrative Team
• DDS Abuse & Neglect Liaisons
• DDS Department of Investigations
• Oak Hill Investigators
• Managers and Supervisors
• Human Resources
• Senior Leadership
• DDS Registry Attorneys and Regulatory Partners

• Investigations are assigned promptly and completed within required timeframes.
• Administrative leave is used appropriately and concluded in a timely manner.
• Investigation reports consistently meet quality and compliance standards.
• Corrective action recommendations are implemented successfully.
• Investigators are effectively trained and supported.
• Strong collaborative relationships are maintained with internal and external stakeholders.

Benefits

• Competitive Compensation & Recognition
• Generous Paid Time Off
• Affordable Medical, Dental, and Vision Coverage
• Oak Hill funds up to 50% of eligible HSA contributions
• Employer-Paid Long-Term Disability Insurance
• Free and Low-Cost Life Insurance Options
• 403(b) Retirement Plan.  Oak Hill contributes 9.5% at no cost to employees
• Tuition Reimbursement, including additional opportunities for employees pursuing advanced clinical education
• Professional Development Opportunities
• Paid Training and Required Certifications

Apply today to help uphold the highest standards of accountability, integrity, and service excellence.