The iPaaS Integration Analyst will design, implement, and maintain integration workflows using Workato, ensuring performance and documentation while collaborating with stakeholders.
This is a remote position.
ROLE OVERVIEW
As part of our strategic initiative to accelerate digital transformation across the organization, we are deploying an integration strategy using an Integration Platform as a Service (iPaaS), specifically Workato. This approach enables seamless interoperability among our various SaaS tools, improving operational efficiency and data consistency.
To support the growing number of integration projects, we are seeking a motivated and detail-oriented iPaaS Integration Analyst / Digitalization Assistant. You will play a key role in the operational deployment of system integrations and contribute to the continuous enhancement of our digital ecosystem.
KEY RESPONSBILITIES:
Integration Development:
- Design and implement integration workflows on the Workato platform based on defined functional and technical specifications.
- Ensure proper error handling and logging mechanisms within integration flows.
Documentation:
- Produce clear, structured technical documentation for each integration scenario.
- Maintain an updated knowledge base of integration use cases and system behaviors.
Testing and Validation:
- Perform functional testing of workflows.
- Validate the accuracy of data transfers and transformations.
Support and Maintenance:
- Monitor integration performance and troubleshoot issues as they arise.
- Conduct root cause analysis and data reconciliation when misalignments or errors occur.
Collaboration:
- Work closely with business stakeholders, SaaS platform owners, and the IT team to gather requirements and deliver effective solutions.
- Stay current with SaaS platform updates and recommend integration improvements.
ROLE REQUIREMENTS
Education:
- Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent practical experience.
Experience:
- Familiarity with or strong interest in iPaaS platforms (ideally Workato; Zapier, Make, or similar platforms are also relevant).
- Good understanding of APIs, data formats (JSON, XML), and relational database concepts.
- Experience reading and interpreting technical documentation and API references.
- Basic scripting or logic-building skills are a plus.
Soft Skills:
- Strong analytical and problem-solving mindset.
- Ability to work independently and manage multiple priorities.
- High attention to detail and commitment to accuracy.
- Excellent communication and documentation skills in both written and spoken formats.
Work Conditions
- Must be willing to work on shifting schedules: Morning or mid-shift PH time.
- Fast-paced, deadline-driven, and collaborative team environment.
Similar Jobs
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handles inbound calls and warm leads to understand customers’ insurance needs, recommend appropriate Property & Casualty products and coverages, and convert prospects into policyholders. The role includes paid training and licensing, customer consultation, sales closing, brand representation, and remote collaboration. Employees must work a fixed schedule including one weekend day, maintain a compliant home office and wired high-speed internet, and remain in their resident state for at least one year.
Top Skills:
PcWired High-Speed Internet
%20copy.jpg)
Software
Owns the end-to-end Order-to-Cash function, including billing, collections, payment settlements, revenue operations, and reconciliation across SaaS and transaction-based revenue. The role leads process automation, collections strategy, internal controls, tool optimization, cross-functional partnerships, and development of billing and payment operations teams.
Top Skills:
AchAdyenAsc 606ChatgptClaudeExcelSalesforceStripeTsysWorkdayZuora
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Leads HealthRules, Facets, or QNXT configuration design, system changes, and quality assurance testing for health plan processes. Gathers and documents requirements, configures benefits, pricing, provider, claims, enrollment, and utilization management functions, troubleshoots technical issues, validates changes, supports end-user training, mentors users, and coordinates project meetings and deliverables.
Top Skills:
FacetsHealthrulesQnxt
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
