IT Project Manager II

Hourly Pay Range:

Position Highlights:

• Position: IT Project Manager II
• Location: Warrenville, IL or Skokie, IL or Arlington Heights, IL
• Full Time
• Hours: Monday-Friday, 8:00am- 4:30pm
• Hybrid Position
• Local travel to other corporate sites, hospitals, as needed.

Job Summary:
As the IT Project Manager II at Endeavor Health, you will be responsible for leading, overseeing and ensuring the successful delivery and management of single or multiple projects within scope, quality, time and cost constraints that may be clearly defined or may require dynamic management to deliver business value. You will establish and maintain collaborative partnerships and utilize consistent project management practices to produce quality deliverables for the full life cycle of a project from initiation, planning, execution, monitoring and controlling, to closing. Project Manager team members implement sustainable projects to ensure and position Endeavor Health for operational success in the future, with a focus on providing safe, seamless, and personal care. To be successful in this role, you will be expected to remain updated on the latest solutions and technologies and advocate for the adoption of industry best practices.

This is the second tier in the three level Project Manager ladder.  Projects are typically medium to large and complex in characteristics or enterprise wide. Manages projects with limited oversight. May manage a program of related projects and play a central role in planning, communication and reporting overall performance.

This role will have responsibility for leading healthcare IT infrastructure and technology projects, including device refreshes, server and network upgrades, cybersecurity remediation efforts, voice/telco implementations, third-party system integrations, and clinical device deployments. This role primarily supports infrastructure, operational, and KTLO initiatives that enable secure, stable, and efficient healthcare operations.
What you will do:

• Assists in the evaluation, selection, and implementation of new equipment and/or software applications. Supports security, contracting and capital discussions (if required) for implementation.  Responsible for managing all aspects of a project over the project lifecycle (initiate, plan, execute, control, close) in support of the organization’s strategic objectives and ongoing operations. Develops project tasks, milestones and deliverables using a standard set of tools to ensure timely completion of project. 
• Facilitates discussions for workflows and operational processes to be redesigned (or standardized) and works with project teams to update departmental policies and procedures to reflect changes.
• Collaborates with leadership to determine and document project objectives, scope, timeline, approach, resource requirements, budget and stakeholders needed for successful execution. If managing a program or portfolio of work, may routinely spend a portion of time facilitating governance meetings with key stakeholders to collect status as well as ensure prioritization and alignment of projects and resources. Compiles and summarizes details to report on key metrics for senior leadership.
• Defines team member roles and responsibilities and may perform management of external consultants and vendor resources. Organizes and conducts regular meetings with project teams and stakeholders.
• Monitors and communicates progress through routine status reports to all levels of the organization. Maintains proper project documentation ensuring it is complete, current, and stored appropriately.
• Identifies risks and performs mitigation planning, escalating as necessary.  Follows change control procedures. Issue management includes tracking, assignment, and closeout of all project issues. 
• Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities. Reacts to project adjustments and alterations promptly and efficiently. Has sensitivity and commitment to business problem solving.
• Assists in the development of the communication strategy, training strategy and organizational change management plans.  Works closely with leadership in preparation for turnover of implemented system to day-to-day support and develops go-live plan.
• Identifies metrics to be used to evaluate project success. Documents and agrees upon deliverables acceptance criteria. Prepares and presents post project review.
• Leads, directs, and motivates teams effectively and manages through influence, even when not the subject matter expert.  Supports team building, recognition, and celebration as important aspects of any project. Promotes a creative environment and functions as a change agent. 
• Pursues self-development by sharing information, listening, and responding to performance feedback, and seeking guidance from other project managers.
• May provide mentoring and/or training in the discipline of project management to the organization and assist in onboarding of new project managers.
• Other duties as assigned.

What you will need:

• Education: Bachelor’s Degree in relevant field.
• Certifications: Preferred:
  • Certified Professional in Healthcare and Information Management Systems (CPHIMS)
  • Project Management Professional (PMP)
  • ITIL certification(s), SCRUM Master (CSM), and/or Lean or Six Sigma
• Experience: Three (3) or more years of experience in project management.
• Healthcare operations experience.

• Working with waterfall or agile project management methodologies.

• Exposure to technology and infrastructure project management.

• Experience with Epic applications.

• Experience with compliance or regulatory governance programs.
• Unique or Preferred Skills:
• Excellent verbal, written and presentation communication skills.
• Excellent multi-tasking, troubleshooting and facilitation skills.
• Proficient in Microsoft Word, Excel, PowerPoint and Project.
• Self-motivated: given appropriate direction for goals, must be able to work autonomously in a sometimes ambiguous and changing environment.
• Demonstrates the ability to manage multiple parallel assignments, prioritize work, operate under tight deadlines, and problem solve. 

• Detail-oriented, with strong organizational, prioritization, and planning skills.
• Broad-based knowledge of integrated healthcare systems, technologies and platforms (including servers, network and telecom).
• Solid experience in managing projects which involve business to system and/or system to system integration.
• Able to translate business needs into technical specifications.
• Very high level of analytical ability.
• Expertise in setting and managing customer expectations.

Benefits (For full time or part time positions):

• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.  

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. 

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.